
Wilde East Towne Honda
Madison, WI
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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The buying experience was very good. We negotiated the pricing of the vehicle mainly via email, which took the traditional tension out of the car buying process. The dealership was very friendly, and bot pricing of the vehicle mainly via email, which took the traditional tension out of the car buying process. The dealership was very friendly, and both Justin and Pepe were great. Once the paperwork was completed, the car was available immediately and off we went with a happy smile. No regrets! The only improvement I could see in the process was that the overhead of paperwork. All car dealers are too slow in this area. There should be an online process to work the pre-approvals so that a buyer can walk in and have 50-75% of the paperwork completed already. The closing time was still 3+ hours, which is not very time efficient or desirable as a buyer. It would be nice to have it cut to an hour or so. More
I have never felt so comfortable at a car dealership. Mary was fantastic from the minute we shook hands and said hello. She did not pressure me into a vehicle or options I did not want, but focused on e Mary was fantastic from the minute we shook hands and said hello. She did not pressure me into a vehicle or options I did not want, but focused on exactly what I was looking for. She stayed in touch from the time I left the dealership until I returned to pick up my new CRV. Mary went over all the items in the vehicle and made sure I knew how to use each one of them. She even offered to assist me if I needed help with any of them in the future. Mary made sure I was 100% happy with what I chose. I am definitely satisfied with my car-buying experience at Wilde Honda East Towne and will tell others about it. Thank you! More
My experience in purchasing a new 2013 Honda Accord and in working with John Belken was a most positive one! John was very knowledgeable, genuine, and highly interested in helping me acquire the car of my in working with John Belken was a most positive one! John was very knowledgeable, genuine, and highly interested in helping me acquire the car of my choice. John provided consistent and ongoing communication to me having traveled 2 hours to purchase a car at Wilde East Town Honda from the Sheboygan area. I specifically chose Wilde East Town Honda based on my sister's experience working with John and the service provided. Top notch. John was very patient, understanding, and easy to ask questions of him and discuss options. Thank you John. I also appreciated the work conducted by Phil Hogans who was tenacious in searching for a particular car of interest for me. While I was working with John Belken, Phil took time to introduce himself to me and also explain the challenge in a most honest and genuine matter so that I had full knowledge of the situation in acquiring a certain vehicle. A most personal and friendly manager. Thank you to Pepe Cabrera who presented finance information in a manner that was easy to understand. Equally appreciated was Pepe's patient approach and understanding when deciding on options. As a whole, I greatly appreciated the purchasing experience and will highly recommend Wilde East Town Honda to my family members, friends, and colleagues - even if having to drive an extra 2 hours to attend to the Wilde East Town Honda dealership. Definitely worth the extra time and miles. Thank you! More
I went to Wilde, as I had a bad experience with a vehicle purchase with Zimbrick along with my parents a few years ago. Allen Kapugi approached us in the parking lot on a very very hot day. He was very per purchase with Zimbrick along with my parents a few years ago. Allen Kapugi approached us in the parking lot on a very very hot day. He was very personable and not at all pushy. We felt immediately comfortable with him, and he was very conversational. We realized that he had sold a vehicle to a coworker a week earlier. He also was very knowledgeable about the Honda Accord, and was able to answer all of our questions. Kevin Cronk was very helpful in the finance department as well, again, very personable. I would totally recommend both of these gentlemen to a friend wishing to buy a car. More
it was suggested by a sales rep at another dealership to go to Wilde East Towne Honda; we looked at lots of used cars. We were looking for low miles, dependability and hopefully under $10 thousand for our go to Wilde East Towne Honda; we looked at lots of used cars. We were looking for low miles, dependability and hopefully under $10 thousand for our daughter that would hopefully take her through her college years. The rep we were told to see was out for the week, a new car rep helped us, said he didn't know of anything on the lot but would call me. He did that night and gave me some options. We went and I was given Landon Frenz as my used car rep. He was very personable, helpful and understood what I was looking for. He wasn't pushy at all. He had answers to questions, and if he didn't he got answers. We test drove a couple cars for comfort and ease of manuevering. Our daughter is 5 foot and wanted to be close to steering wheel, see over the hood and not feel like she was driving a boat, but not a small compact car - wanted to feel safe. On the other side, over the summer our son who is 6'1" was also going to be driving it and wanted to feel comfortable in it. The Kia fit them both; I enjoy driving it too. It seemed to be everything we were looking for - low miles, under 10k, and dependable. I had questioned the brakes when stopping quickly, they were checked for us; the vehicle was washed, and a full tank of gas was there waiting when we went to purchase it. I would say my only downfall was it took too long when purchasing the vehicle - over 2 hours I was at the dealership. I would recommend Landon Frenz and Honda East Towne Honda! More
At Wisconsin School of Business Executive Education, where I work, we teach sales and management courses and one of the things we teach is solution sales. Landon has totally embraced the solution sales where I work, we teach sales and management courses and one of the things we teach is solution sales. Landon has totally embraced the solution sales point in his sale of a car to my husband and I. He was friendly, honest, helpful and totally respectful of our wishes and we truly appreciated working with Landon on the sale. Also, as always, when the Sales Manager approached us to swing the deal so to speak, he was also very respectful and curteous. This was a pleasant experience and we will give them first choice on selling us another vehicle in the future should we need one. Barb Wolfe More
We bought a used 2011 Civic over the weekend and couldn't be happier with our experience. Mike Busk was the perfect balance of no nonsense and professionalism. We didn't have much time and were able couldn't be happier with our experience. Mike Busk was the perfect balance of no nonsense and professionalism. We didn't have much time and were able to compete the sales process to the point of delivery in just a few hours! The car needed some minor paint work. Being a Saturday purchase we dropped the car on Monday and got it back looking perfect by Tuesday at 5! Not to mention they gave us a 2013 to courteously vehicle. Tom kept me in a constant loop of the service process. We would recommend Mike Busk and the rest of the Wilde Honda staff to anyone looking for a vehicle! More
Allan did a great job for us, very professional. Ann was very skilled as well. Th Thank e whole experience was first class, very positive. We re very impreswed with Allan and Ann and have already told ou very skilled as well. Th Thank e whole experience was first class, very positive. We re very impreswed with Allan and Ann and have already told our friends and relatives to stop there for a great experience! More
My experience was top notch! Shawn and Craig were very helpful as was Katie who was shadowing that day! I LOVE my new/ used Audi A3. It's been a wonderful experience and I will be recommending this dealer helpful as was Katie who was shadowing that day! I LOVE my new/ used Audi A3. It's been a wonderful experience and I will be recommending this dealership to all my friends. More
Jose was prompt in getting back to me after expressing interest in a few vehicles. Upon meeting he was courteous, polite, and accommodating. Having a few specific amenities in mind and a budget to stay wi interest in a few vehicles. Upon meeting he was courteous, polite, and accommodating. Having a few specific amenities in mind and a budget to stay within, he had already prepared a list of options for me to sift through that all met my criteria and did not exceed my finances. Beyond the selected vehicles I was there to see, Jose even produced another option he thought I might be interested in. Subsequently, that was the very vehicle I ended up purchasing. Jose was very professional and appears to have a good knowledge of vehicles and how to pair them with people. Kevin was also nice to work with. He worked as quickly as possible in procuring my loan and finding the best deal for my interests. Kevin was also reassuring where the levity of buying a vehicle can seem daunting and unnerving. We worked through a lot of information rapidly; the speed of which was both helpful but also gave me the fear I would miss or forget something. To combat that, Kevin left the information at my fingertips in a compact envelope. My overall experience was pleasant, and I would recommend Wilde East Honda. More