Wilde East Towne Honda

Bad luck streaks do come to an end! This is my third purchase from a Honda dealership, but my first time buying used. I was recently in a car accident and had absolutely no want to buy or even drive a purchase from a Honda dealership, but my first time buying used. I was recently in a car accident and had absolutely no want to buy or even drive a different car... I just wanted my Pilot back. The environment at East Towne Wilde Honda was so refreshing and had a family feel, like I was getting a car from an uncle or something. I will definitely go out of my way to recommend them and plan to do any other family car buying with them in the future. My sales person was Jerry Ortega and I will forever be grateful for his patience and understanding working with me and making an experience I was dreading into a fun/exciting time and turning point. Looking forward to many years in my new rock star vehicle!! Thank you so much fellow MDX driver! The finance person I worked with was Peter Bothe and all I can say is THANK YOU Pete for making it soooo easy to spend soooo much (lol)!! Definitely a great buying experience all around! Signed, One Happy Customer :) More

Working with Joe was very good. He had our best interest at hand and was not your typical sales person. We ended up driving mulitple vehicles, mutliple times and Joe was always patient and supportive. We at hand and was not your typical sales person. We ended up driving mulitple vehicles, mutliple times and Joe was always patient and supportive. We really liked working with him. The financing piece was not the best. We had spent about 5 hours trying to decide what vehicle to buy, then had to spend another 3 hours doing the financing piece. That was too long and had to wait about an hour just to see someone. Then there was lot of sales going on for different warranties and different options that were someone what confusing to start with. I felt the their was more pressure there to buy something more. I also did not like that we had to decide right there and then to buy any extra warranty. The period that the warranty applies does not change. Give us 2-3 days to think about and do some follow-up with us. The first 12 months are covered anyway since it was certified. I was not too keen on the whole financing piece. More

A great experience in dealing at Wilde East Towne Honda. Shawn, Joe and Sean were very helpful and friendly to decide on the best car. Shawn, Joe and Sean were very helpful and friendly to decide on the best car. More

We were there from 9 am until we finally drove away with our new (used) car at 2:20 pm. No high pitched sales, no games, just straight forward approach. They listened to what we wanted, and the price range our new (used) car at 2:20 pm. No high pitched sales, no games, just straight forward approach. They listened to what we wanted, and the price range we were able to go, and they showed us what they had to offer. They treated us very well. We were able to take a test drive with Joe (and the new kid on the block who was shadowing him) and then they let us take the car alone to test drive. They made the whole process painless. We also had our 1999 Honda Civic serviced while we were there, We will definitely be coming back here for any future service needs. This is our 6th Honda we have purchased. The 2nd one in WI. There is a reason we keep coming back to Honda's. This dealer is an example why. On a final note, all of our prior Honda purchases, I remarked how we go a coffee mug, and after the handshakes, asked if we were going to get on. Jorge Hidalgo and Peter Wisniewski both came thru, and got us two!! I laughed, because we never expected it. That is why we gave them all '5's'. More

I really appreciates all the help my dad and I were given while at this Honda dealership. Everyone was friendly from the time we walked in. Jerry was of great help to us! He answered all of our questions, an while at this Honda dealership. Everyone was friendly from the time we walked in. Jerry was of great help to us! He answered all of our questions, and if he couldn't, he went to someone who could. Salamat, Jerry! Peter W. was also a huge help in giving me the car I wanted. Thank you all! More

I am a very experienced buyer and seller of vehicles. I know what I want, I find it, if all checks out, I buy it. Its that simple. I chose to look into a 2006 Tundra for sale at Wilde Honda. I called t know what I want, I find it, if all checks out, I buy it. Its that simple. I chose to look into a 2006 Tundra for sale at Wilde Honda. I called the dealership and spoke with Micheal Buske. My experience at Wilde Honda was two sided. The experience with everyone except Micheal Buske was great, and that is why I would recommend this dealership. I look forward to car buying, but I was unlucky enough to be fielded by Mr. Buske. He was not interested in dealing with me. His effort was non existent, as was his professionalism. However, I had to deal with this obstacle if I still wanted this truck, so I endured. His attitude at the dealership was equally unacceptable. I am a business owner. I consult other business's in how to conduct business. I have enough experience in professionalism to be appalled by Micheal Buske, and I judge Wolfe Honda for allowing him to represent their dealership. UPDATE: 12-9-13: While I stand by my review, I would like to acknowledge the efforts of Wilde Honda to address the issues exposed by my experience. They seemed very concerned and shared my frustration. I am glad to see that my positive impressions of the rest of the dealership were accurate. I would still recommend this dealership. More

Joe Paul was good in all aspects and handle the every situation in very good manner. I did not like customer service of the manager(Shawn Stittleburg), he did not handle any of the situation in proper wa situation in very good manner. I did not like customer service of the manager(Shawn Stittleburg), he did not handle any of the situation in proper way. I would rate his customer service as poor. More

The workers are all friendly. Even if you don't have them as a salesperson. the car lot is nicely kept and so is the building inside. You don't feel pressured in having to buy the vehicle your looking a them as a salesperson. the car lot is nicely kept and so is the building inside. You don't feel pressured in having to buy the vehicle your looking at.!! More

We arrived just about 30 minutes before the dealership closed on a Saturday and ended up being there until almost 8pm; still Peter and Mary treated us with patience even though they have to be at other pl closed on a Saturday and ended up being there until almost 8pm; still Peter and Mary treated us with patience even though they have to be at other places and was not looking to spent their Saturday night there with us. We only were there for that long because of paper work and I do not consider this to be a lot especially with car buying. Peter worked with us to get to as close to the offer that we had in our head when we entered the dealership and appreciate it very much. We did not feel pressured into buying. We even told Mary that we wanted to check Camry at another dealership and she was understandable, only to return back to this dealership and in 20 minutes and buy the accord. I am very happy with my new car and the service given by them that my friend who was with me at the time said he will be going back to this dealership in few months to trade in his car for new if he also receives a decent offer and same exceptional level of service. More

I am giving t5his dealership an excellent rating due to the friendliness of the staff as well as the finance department. We werent quite sure of the exact model of vehicle we were looking for but the staff the friendliness of the staff as well as the finance department. We werent quite sure of the exact model of vehicle we were looking for but the staff helped us find something that was in our budget. Thank you!! More