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Wilde East Towne Honda

Madison, WI

4.8
5,781 Reviews
Wilde East Towne Honda in Madison, WI, also serving Janesville, WI and Portage, WI is proud to be an automotive leader in our area. Since opening our doors, Wilde East Towne Honda has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Honda or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Wilde East Towne Honda will get you into the car or truck you choose with professionalism and attention to your needs. Wilde East Towne Honda has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Wilde East Towne Honda offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (608) 268-6130 if you have any questions or comments.
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5555 High Crossing Blvd

Madison, WI

53718

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Showing 5,781 reviews

May 31, 2013

This is the 3rd car I have bought from Wilde because the service is so good and they are willing to work with me. The Wilde team always goes above and beyond any other dealer I have visited. More

by jesikin98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 31, 2013

Everyone I talked to was friendly and helpful. Mary Liebig was my sales person and the moment I met her I felt at ease. She was helpful and definitely not high pressure. I have had bad experiences with More

by McBriar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Liebig
May 30, 2013

Lynn did an excellent job of getting us a deal we could accept. She went the extra mile to make things work. I never felt pressure to buy She got us a sigh and drive lease on a 2013 Honda Civic, which we r More

by adheard1907
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 30, 2013

I had the worst experience trying to lease a vehicle with Wilde. They were trying to pull the wool over my eyes when it came to the trade in value of my car. They accused me of being a liar when I told them More

by michelleampparker
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Peter Wisniewski
Jun 12, 2013 -

Wilde East Towne Honda responded

Michelle, thank you for providing feedback on your recent experience here at our dealership. While our goal is to provide all of our customers with the best service possible, at times we have a misstep. We look at these moments to find an area of opportunity to make our service even better. Our staff had a long discussion about your experience and how you felt. We apologize if you felt the way we presented our appraisal of your vehicle had you feeling we did not believe you. We appraised the vehicle assuming it to be in good condition due to the fact you had the vehicle serviced just prior with a very expensive brake repair job. As it turned out, upon driving the vehicle it was noted the transmission had an issue, and the brake repair job was not done properly. As a result of this new information, we offered to either take the trade out of the transaction, or adjust the value of the trade. With regard to speaking to your boyfriend, when our customers have other parties along during the process, we try to have everyone involved. Your boyfriend became an active part of the purchase process by asking a lot of questions, so we wanted to be sure his questions were answered. We find many of our customers appreciate when we include everyone in the process. It was not our intention to make you feel you were not the primary buyer. We are sorry you felt we were keeping you out of the conversation while answering your boyfriends questions. As our processes continue to evolve, we hope to have another opportunity to work with you so you can experience the high level of service we strive for.

May 30, 2013

I have bought two vehicles from Wilde East Towne Honda in a span of two months replacing our older cars. I worked with Don Sturkol on both my sales and he made everything easy and answered all my questions. More

by ABehling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh from Detailing, Mike Spellman
May 27, 2013

Ben did a wonderful job helping us find a new Honda Minivan. I was especially impressed that he even included the children in the car buying experience. I felt that he was honest and helpful through th More

by JohnThousand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 22, 2013

Jerry went out of his way to help us with an online purchase, answering detailed questions about the car before we saw it and completion of paperwork. He even picked us up at the airport since we flew More

by pstanmt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 20, 2013

Jose was very helpful and made my first time car buying experience awesome! He seemed honest, genuine, and down to earth. I would definitely come back and will recommend him to friends. More

by aliplatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
May 19, 2013

Emily and Phil were great to work with. I was looking for a car and it came down to a Honda at Zimbrick and at Wilde. The customer experience at Wilde was much much better then Zimbrick. I would recommend Wi More

by Jcraig2100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Emily Herritz
May 15, 2013

Stopped in Wilde to take a look around, and to check out the Accord.. Met the very energetic Allen Kapugi, and he gave us the grand tour of the new facilities. The weather was inclement, so we set up a te More

by rosiegreg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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