Wilde East Towne Honda
Madison, WI
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Shawn, Justin and Pete took great care of me! They were a pleasure to work with and I look forward to working with them In the future. pleasure to work with and I look forward to working with them In the future. More
I hate the car buying process, but Wilde Honda made it painless. We came in two separate Saturday's, the first to test drive and get information, the second to make a deal. I always fear high pressure s painless. We came in two separate Saturday's, the first to test drive and get information, the second to make a deal. I always fear high pressure salesmen, but Brent provided a comfortable car-buying experience, no pressure and I didn't feel rushed. Brent provided us relevant information we could use in making a sound decision on our next vehicle purchase and then worked with us to get a great deal. I truly appreciate his assistance and patience, answering all of our questions or finding someone who could. Brent followed-up with us to see if we had any additional questions and to ask if we were happy with our new Honda Accord. Eric shared his experience with Wilde Honda, making us even more comfortable with the dealership. And thank you for working with us on a competitive price and trade-in, we left feeling we got a great deal and that we didn't give our car away! Jorge, the owner and general manager, welcomed us and shared his vision of Wilde Honda. He truly made us feel welcome and part of the Wilde Honda "family". I highly recommend Brent Alexander and Wilde East Towne Honda, they truly make you feel a part of their "family"! Thank you! More
Jerry is very organized and made the process of purchasing a vehicle seem easy. From the test drive, to valuing my trade in, to getting pricing on some accessory equipment, to coming up with the f purchasing a vehicle seem easy. From the test drive, to valuing my trade in, to getting pricing on some accessory equipment, to coming up with the final numbers, he makes things happen. Where other people in the dealership needed to get or be involved, Jerry took charge made things happen quickly. This dealership is a first class operation and you can see that by the condition of the facilities, the people working here and how they all work together as a team. More
I am very unimpressed with the overall customer service. This dealership does not go above and beyond to keep customers, and they have definitely lost one!! As soon as the vehicle leaves their lot they no l This dealership does not go above and beyond to keep customers, and they have definitely lost one!! As soon as the vehicle leaves their lot they no longer assume responsibility for anything that could be wrong with it. I had a minor issue LESS than 30 days after purchase and actually had to go to another dealership in order to resolve it because of how unhelpful the staff at Wilde Honda was. The other dealership listened to me while explaining my issue and gave me WAY better customer service, not to mention a better deal, in order to fix the issue on a vehicle that did not even come off their lot. I am truly disgusted with the staff at Wilde Honda East and I will not be returning, nor will any of my family members or friends. More
We have leased nothing but Accords since 1995; this is our first from Wilde. It was truly an enjoyable experience from the 1st inquiry phone call and warm welcome into the showroom, through the purchase our first from Wilde. It was truly an enjoyable experience from the 1st inquiry phone call and warm welcome into the showroom, through the purchase and finance paperwork to the wonderful follow-up from our sales consultant. We truly were made to feel valued, like family. We, as well as our adult children, had been traveling to the Milwaukee area for our Hondas after a horrific experience with a local dealership's service center 10 years ago so it goes without saying how delighted we are to have found an honest dealership right here in Madison that we can place our trust in. More
Our experience with Wilde East Towne Honda was exceptional. We worked with Allen Kapugi and have already recommended him to 3 of our friends who are in the market for a new Honda. Everything abo exceptional. We worked with Allen Kapugi and have already recommended him to 3 of our friends who are in the market for a new Honda. Everything about this dealership says class. The staff was all very welcoming and reasonable with our requests. We only wanted a white van and they went above and beyond to make that happen. There was never any pressure to make a decision that day nor was there any pressure to purchase from them. We visited the competition in Madison as any car buyer would and were very turned off by their tactics. If you are a "facts based" buyer than Wilde is your place. Don't waste your time going to Fish Hatchery Road! Madison finally has another choice for Honda's and we will be back!!! Thanks for everything Allen!! More
Working with Gerry was a pleasant experience. He was very patient with us as we tried out 3 different vehicles. Each time he explained features of the vehicle and why we might like the one we were tryin very patient with us as we tried out 3 different vehicles. Each time he explained features of the vehicle and why we might like the one we were trying out. He is also a personable guy who can keep a friendly conversation going. If we should be in the market for another car we will certainly come back to Wilde and work with Gerry. Our whole car buying experience with Wilde was great. Everyone we spoke to was friendly and all knew their job. THANKS GERRY!!! More
From the moment I walked in the door, I felt valued. Allen greeted me kindly and truly listened to what I wanted and what I could afford. Not ONCE in the process did I feel like either Allen or Phil we Allen greeted me kindly and truly listened to what I wanted and what I could afford. Not ONCE in the process did I feel like either Allen or Phil were trying to negotiate or "pull a fast one" on me. The offer was presented, discussed with respect and agreed upon with a smile. It was so refreshing to be in a large dealership and feel like I was working with a small town lot that knew me and respected me. Thank you for an amazing deal on my Civic. I love it. Wilde East Towne Honda has won my business!!! More
I bought a 2012 Honda CRV from Wilde yesterday. I'm 42 and this is the first time I've felt compelled to write a review, so that should tell you something right from the start. After dealing with a 42 and this is the first time I've felt compelled to write a review, so that should tell you something right from the start. After dealing with a few other sales reps at the various dealerships around Madison, I found myself most comfortable doing business with Landon at Wilde Honda. It was a "no stress" environment. No pushy, shady sales tactics. I felt he was letting the products speak for themselves. It was clear the dealership wasn't desperate to make a sale, and after going through the numbers I felt they priced their vehicles fairly. That being said, I do wish I had received a better deal, as they only went down several hundred from the sticker price on the vehicle, but again, it was priced fairly to begin with so I expected negotiations wouldn't go very far. All said and done, even though I couldn't get them to go down very far off the sticker, I felt I got a fair deal. Not a steal...but a fair deal. I'm ok with that. I walked away feeling good and with the peace of mind in knowing that the professional, fair and friendly service I received will be there waiting for me if I should ever have a problem with this vehicle. When buying a new car, it's not only about how sweet the deal is, it's also about how reputable the dealership is. D.K. More
Ben Haferman was very helpful and friendly. He helped me find a vehicle that was within my price range and comfort level. I would recommend Ben and Wilde Honda. Very good overall experience. find a vehicle that was within my price range and comfort level. I would recommend Ben and Wilde Honda. Very good overall experience. More