Wilde East Towne Honda

I enjoyed my time at Wilde. I got a decent trade-in value on my truck - I really took care of that thing, so I was happy with what they gave me. I ended up with a Honda Ridgeline that really made me happy. G on my truck - I really took care of that thing, so I was happy with what they gave me. I ended up with a Honda Ridgeline that really made me happy. Good price, great features. Overall, very positive experience. More

I had called earlier in the day about test driving a 2010 Honda Civic VP and a 2012 Honda Civic LX. Jerry Ortega was very friendly on the phone, and when I arrived both cars were immediately ready for me to Honda Civic VP and a 2012 Honda Civic LX. Jerry Ortega was very friendly on the phone, and when I arrived both cars were immediately ready for me to look at. Jerry continued to be very informative and personable throughout the whole day and genuinely cared about my needs. He gave me as much time as I needed to examine both cars, and at no point did I feel rushed or pressured into buying quickly. After deciding on the LX, he showed me the CarFax and details regarding the car's previous owner. As a first time buyer, I was happy at how professional yet casual the whole process went. Although I was not able to negotiate a lower price on the vehicle, the price I ended up paying was still actually lower than the Kelly Blue Book value. The same applied to the 2010 Civic VP, which is what initially drew me to Wilde East Towne Honda. However, I was a little upset that they would not honor my pre-approved car loan which I had set up with my bank. Since it was a Saturday and the bank was not open to process the payment, I would have had to wait until Monday to actually lock in the purchase. Despite offering a down-payment, they would not hold the car for me. Ultimately, I had to finance through the dealership if I wanted to guarantee the purchase. This being said, they still managed to get me a decent APR%, and both Jerry and Peter Bothe were extremely helpful in finalizing the deal. Jerry continued to do a followup with me a couple of days later to make sure I was happy with my car, and to insure any minor blemishes on the car were fixed quickly. All in all, I was very impressed with the quality of service and am very happy with my new Civic. As a Milwaukee resident, I definitely recommend considering the hour drive to Wilde East Towne Honda in Madison if you're looking for a nice car and great service! More

We requested an internet quote for a 2013 Civic. Mike Bergman got back to us within minutes of our request. We were very impressed with his promptness and had a great impression of him on the phone. We f Bergman got back to us within minutes of our request. We were very impressed with his promptness and had a great impression of him on the phone. We finalized our deal and went to pick up our car the next Monday. When we got to Wilde Honda we were meet by Mike and could not have been happier with our experience. The dealership and the majority of the staff that we had contact with were pleasant, however Mike truly exceeded our expectations. After buying many Hondas from different dealerships we have never encountered a salesman like Mike. His personality was refreshing and did not have the typical “car salesman” feel. We most certainly will be buying another Honda within the next ten years and hope that it will be from Wilde Honda; however if Mike has moved to another dealership by then we will go wherever he is in the search for another great experience. Mike truly exceeded our expectations and made our buying experience a very happy one. Thank you, Mike. More

Was very proactive in getting us the best value during our purchase. Had a can do attitude when it came to getting the deal done. our purchase. Had a can do attitude when it came to getting the deal done. More

Mike whet above and beyond to service my car for me! 3 times now I have been given the VIP treatment by Mike! I will continue to bring my car to Wilde East Towne Honda and when we are ready to purchase a times now I have been given the VIP treatment by Mike! I will continue to bring my car to Wilde East Towne Honda and when we are ready to purchase a new Honda, we will purchase from you guys. I can not say enough about Mike and his wonderful customer service skills!! He might not know this but he made my day on 10/15/13. I was so worried about having to come up with the money to pay for new front break pads, I figured out the money and brought my car in. Unfortunatly my car ended up needing all 4 pads and all 4 rotors. I was kinda freaking out but I had to get it done. I did not say anything to Mike, but when I came to pick up my car I was lost for words. Without even saying a word to him, he simply said "I felt we needed to take care of you" I have never felt so thankful in my life!! Thank you Mike and thank you Wilde Honda!!! :-) More

If you are looking to make a deal on a used car, Shawn and Jose are the guys to deal with. Thank you for our "New" used Maxima! and Jose are the guys to deal with. Thank you for our "New" used Maxima! More

I recently bought a used car from Wilde east towne honda. As a first time car buyer, I was apprehensive about being "schmoozed" by dealers. This was not the case at Wilde east towne (it was at others). I ins As a first time car buyer, I was apprehensive about being "schmoozed" by dealers. This was not the case at Wilde east towne (it was at others). I instead received an honest opinion on the cars and a representative who was truly passionate about honda cars. I did not feel pressure to buy and Joe was incredibly patient with me (I had a lot of questions as a first time buyer!). I really appreciated and valued my positive experience at Wilde East towne, and that was what brought me back to the dealership over other dealers in the madison area. And most of that positive experience should be attributed to joe. Thank you Wilde east towne honda! More

We recently purchased a new vehicle from Jerry Ortega with assistance from Sean Bindley. It was a pleasure working with both of these individuals. We recommend both of them highly and they should be comm with assistance from Sean Bindley. It was a pleasure working with both of these individuals. We recommend both of them highly and they should be commended for the excellent customer service and assistance delivered to us. Both of these individuals went above and beyond what was expected of them. Jerry came in on his day off when we purchased the vehicle just to make sure we were satisfied. Sean was very professional and went out of his way to help us in Jerry's absence. Kudos to both of these employees! Wilde East Towne is fortunate to have them and we will recommend both of them to anyone we know looking to purchase a vehicle. Thank you! More

Heather provides excellent customer service-she is always friendly, courteous and helpful. We appreciate her help, not to mention she always makes us popcorn even when the popper is shut off for the day. Tha friendly, courteous and helpful. We appreciate her help, not to mention she always makes us popcorn even when the popper is shut off for the day. Thank you Heather! More

I came to the dealership just to get information on Hondas. I hadn't planned on buying a new car today, although I really needed a new car, but I went home with a 2014 CRV. Kyle in sales was very good Hondas. I hadn't planned on buying a new car today, although I really needed a new car, but I went home with a 2014 CRV. Kyle in sales was very good about explaining the CRV's features, especially it's safety & dependability which were very important top me. I test drove the CRV & was blown away by its great ride, handling & style. I hadn't known I wanted an SUV until I drove the CRV & then it was love at mile 1 of the test drive! Kyle explained all the features of the car before I drove away, making sure I understood the technology, even setting up the bluetooth phone feature for me. Everything went so smoothly from the sale to closing the deal to having the vehicle ready, sparkling clean with a full tank of gas, for me to drive off in. I smiled all the way home, partly because the CRV is so fun to drive & partly because the experience of buying it was made so easy by the staff of Wilde East Towne Honda! Thanks Kyle for my new great ride! More