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Wilde East Towne Honda

Madison, WI

4.8
5,880 Reviews
Wilde East Towne Honda in Madison, WI, also serving Janesville, WI and Portage, WI is proud to be an automotive leader in our area. Since opening our doors, Wilde East Towne Honda has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Honda or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Wilde East Towne Honda will get you into the car or truck you choose with professionalism and attention to your needs. Wilde East Towne Honda has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Wilde East Towne Honda offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (608) 268-6130 if you have any questions or comments.
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5555 High Crossing Blvd

Madison, WI

53718

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Showing 5,880 reviews

November 07, 2013

Saw their vehicles listed whiles searching for used Honda Odyssey on the Internet and couldn't believe the prices- no one within 250 miles could match them. I contacted the dealer via email and was promptly More

by crsmeins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Shawn Stittleburg
November 05, 2013

Mike and Eric were great! This was my first brand new car purchase and it went very smooth and way better than what I had expected of car salesman. My parents came to drive home my old car and ended up More

by emporesskung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Henderson
November 03, 2013

I needed a car for the winter that gets good gas mileage since I took a job that is about 45 miles from my home, I have other vehicles so buying a new used car was not a priority at this time. My husband an More

by 1963howard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Devet, Shawn Stittleburg
November 02, 2013

Jerry was very prompt to respond to my internet request and both he and Shawn were very friendly and helpful during my transaction. The dealership overall seemed friendly too. I am hoping all my future dea More

by roshnichowdhry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Stittleburg
November 02, 2013

Though the process to purchase the certified Odessy was complicated by a lost tiltle from the previous dealer, Jose was helpful and understanding during the process. I appreciated Jose's straigt forward, More

by lancewalter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
October 30, 2013

They were helpful in teaching me about my car and gave me time to make up a mind about the purchase with out pressure. They let me take a few test drives and helped me though the entire purchase. More

by wis_kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Stittleburg
October 29, 2013

There was a good selection of used cars- several of each model. I wasn't hassled while looking at the vehicles in the lot until I went in and requested assistance. The dealership would not move on the sale More

by bradleyware
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
October 28, 2013

I was very happy with my experience. The staff was very friendly and professional. They had to stay late to finish up our purchase and did so without complaint. They had a great selection of used vehicles More

by lynempey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jon Devet, Peter Wisniewski
October 26, 2013

My wife and I purchased an 05 Honda Odyssey from Wilde Honda in Madison on June 29, 2013. We were very happy with our salesperson, and the service center, but that's where our happiness ends. The fi More

by bell123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Peter Wisniewski
Nov 12, 2013 -

Wilde East Towne Honda responded

Thank you for taking the time to review us. We are disappointed to see your experience was below our expectations of service. We believe in building relationships with our customers that will last many years, and your experience does not create that. We will continue to review our process with our staff to ensure our customers are provided with information to make the best informed decision on the available products they are purchasing. We believe with a transparent process, the customers should be able to make the best decision for themselves. As a step in that direction, we have created a page on our website explaining the different products we offer our customers when picking up their vehicle. Please look at our website and see in our finance department where we have added a description of our available products. This allows our customers to consider their options before even visiting the dealership. We also make it a point to inform our customers they are able to cancel any of the products that do not physically alter the vehicle. When a customer is looking to make a visit for a cancelation, our business office makes a concerted effort to get out more quickly to keep wait times to a minimum. Unfortunately in your situation there was a miscommunication and our staff thought you were in for service.

October 26, 2013

Excellent experience. Sean was friendly, compassionate, and relatable. We will be back for 2nd vehicle. We are very very happy with our used car buying experience More

by mikeorosco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
sean bindley
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