
Wilde East Towne Honda
Madison, WI
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Saw their vehicles listed whiles searching for used Honda Odyssey on the Internet and couldn't believe the prices- no one within 250 miles could match them. I contacted the dealer via email and was promptly Odyssey on the Internet and couldn't believe the prices- no one within 250 miles could match them. I contacted the dealer via email and was promptly responded to by Shawn. He made sure I had all the information I needed and promptly responded to any questions or concerns I had. I scheduled an appointment and made the long drive (over 5 hours) to take a look at two specific vehicles. When we arrived, the vehicles were ready and waiting. Shawn, Jerry and Katie were available to answer any questions and get us going on a test drive. Jerry and Katie made sure we had all the information we needed. At no time were we pressured or given the "hard sell". Both vehicles were priced fairly, and we really appreciated the no need to haggle approach. We made our purchase decision, received an excellent financial consultation with Peter Bothe (also no-pressure) and closed the deal - all in 2 hrs. We couldn't be happier with our decision! I would definitely be willing to drive 10 hrs. to do business with them again! Thanks Shawn, Jerry, Katie and Peter! More
Mike and Eric were great! This was my first brand new car purchase and it went very smooth and way better than what I had expected of car salesman. My parents came to drive home my old car and ended up car purchase and it went very smooth and way better than what I had expected of car salesman. My parents came to drive home my old car and ended up buying a car themselves within the week from Mike. The whole staff was very friendly and helpful, I would highly recommend this dealership to others! More
I needed a car for the winter that gets good gas mileage since I took a job that is about 45 miles from my home, I have other vehicles so buying a new used car was not a priority at this time. My husband an since I took a job that is about 45 miles from my home, I have other vehicles so buying a new used car was not a priority at this time. My husband and I just started looking as a matter of fact you were the first dealership we visited. After driving the car and looking it over we decided that we would make an offer on it. I made an offer John took it t Shawn he came back with a counter offer and then I said I do not want to play games if you sell me the car for $7000.00 I will write you a check right now. Shawn came over and said O.K, I wrote a check and we drove the car home. No hassles, no stupid games, you guys sold a car and I got a great deal! Both sides happy, thanks. More
Jerry was very prompt to respond to my internet request and both he and Shawn were very friendly and helpful during my transaction. The dealership overall seemed friendly too. I am hoping all my future dea and both he and Shawn were very friendly and helpful during my transaction. The dealership overall seemed friendly too. I am hoping all my future dealings with them with also be as smooth as the purchase experience. More
Though the process to purchase the certified Odessy was complicated by a lost tiltle from the previous dealer, Jose was helpful and understanding during the process. I appreciated Jose's straigt forward, complicated by a lost tiltle from the previous dealer, Jose was helpful and understanding during the process. I appreciated Jose's straigt forward, not pushy style. If you need help he will do his best to make life easy. More
They were helpful in teaching me about my car and gave me time to make up a mind about the purchase with out pressure. They let me take a few test drives and helped me though the entire purchase. time to make up a mind about the purchase with out pressure. They let me take a few test drives and helped me though the entire purchase. More
There was a good selection of used cars- several of each model. I wasn't hassled while looking at the vehicles in the lot until I went in and requested assistance. The dealership would not move on the sale model. I wasn't hassled while looking at the vehicles in the lot until I went in and requested assistance. The dealership would not move on the sale price AT ALL, but that being said, the price listed was competitive and difficult to beat anywhere else. Good experience overall. More
I was very happy with my experience. The staff was very friendly and professional. They had to stay late to finish up our purchase and did so without complaint. They had a great selection of used vehicles friendly and professional. They had to stay late to finish up our purchase and did so without complaint. They had a great selection of used vehicles to choose from, and I am so happy with my "new" used mini van. I would definatly recommend Wilde East Towne Honda! More
My wife and I purchased an 05 Honda Odyssey from Wilde Honda in Madison on June 29, 2013. We were very happy with our salesperson, and the service center, but that's where our happiness ends. The fi Honda in Madison on June 29, 2013. We were very happy with our salesperson, and the service center, but that's where our happiness ends. The finance department (Kevin, Peter Bothe, and Ann), and used car sales manager(Peter Wisniewski), are TERRIBLE. They sold us a vehicle under, yes under, the agreed upon price. In order to do this, and hide this, we believe they used a technique called "packing" where extras such as extended warranties, service plans, and gap coverages are added in to the sales price in order to increase sales and commissions, why else would you lower the AGREED upon sales price if you didn't stand to make more money by adding these items, or "packing"? Yes, we should have looked at the contract better, but after being at the dealership for about six hours, by the way, we believe this is another technique for wearing you down, we were tired, and frustrated. After many questions, many attempts to resolve this, and many converstions with Wilde Honda I read our every single word in our contracts, (I know) looking for something that might help, and right in the contracts was a cancellation clause for the "add ons", WHY IN THE WORLD WERE WE NOT TOLD ABOUT THIS BY AT LEAST 5 DIFFERENT PEOPLE!!!!! Because everyone knew what was done, and if we cancelled, not only would they loose the commission on the "add ons" but they also sold us the vehicle below the agreed upon price!!!! Friday, July 12, I went to Wilde Honda to sign the documents needed to cancel the "add ons". I sat at the dealership for almost three hours waiting to sign the document, yes one piece of paper. I believe Peter Wisniewski and Ann both knew I was there based on my observations, and converstaions I over heard. I kindly asked the receptionist every 30 minutes if someone in finance could help, returned to my seat and watched for almost three hours everyone walk by and simply say "hi". I believe they knew why I was there and were trying to out last my patience, again TERRIBLE customer service. This entire event could have been avoided by anyone at Wilde telling us that we could simply cancel, instead they proved that the dollar is more important than the customer and that the used car sterotype is still very much alive. Sad but true. More
Excellent experience. Sean was friendly, compassionate, and relatable. We will be back for 2nd vehicle. We are very very happy with our used car buying experience and relatable. We will be back for 2nd vehicle. We are very very happy with our used car buying experience More