Wilde East Towne Honda

First of all, let me say that never in a million years did I ever think I would be posting a raving review for a car dealership, but Wilde East Towne Honda is the real deal and is most deserving of some c did I ever think I would be posting a raving review for a car dealership, but Wilde East Towne Honda is the real deal and is most deserving of some customer praise. To begin with, I am a person who positively dreads the car buying process, and after spending over five months searching for the elusive 2014 Honda Accord Hybrid Touring model and contacting several dealerships both in WI and IL about various cars, I was growing very weary and increasingly frustrated by the entire process. I felt most dealerships didn’t even bother to treat me as a serious buyer and gave me very little of their time or attention. Then I contacted Wilde East Towne Honda about a car that had been listed on their website. From my very first email inquiry all the way through to driving off the lot with my brand new Accord Hybrid, this dealership was totally different - I can honestly say this is a dealership where the customer comes first and is treated with courtesy and respect every step of the way. And dare I might add I even had FUN at this dealership! They made me laugh and smile, and I actually had a good time buying a car. Now who would have thought that was ever possible? Syed Zaidi was my sales consultant and was most responsive, attentive, and informative. Most importantly he was very patient with all my many questions and concerns. He made me feel very comfortable during the test drive and throughout the entire process. There was never any high pressure selling, just good informative communication and a sincere willingness to be there if I had any questions. Initially all my communication with Wilde East Towne was through email and both Syed and New Car Manager, Eric Henderson, had no problems with that request what-so-ever -- unlike some other dealerships that insisted on me coming in or contacting them on the phone before they would talk prices. All email communication was prompt, polite, and thorough. After emailing back and forth for a week and me still being indecisive about purchasing the car, I decided to make the hour and a half drive out to the dealership on a busy Saturday afternoon and drop in anonymously just to take a quick sneak peek at the car. But after meeting Eric, Syed, and everyone else at this dealership I knew right away that this was the dealership from which I wanted to purchase my new vehicle. I absolutely loved the car they had, but even more so I was really impressed by the way I was treated by everyone here. I had stopped by unexpectedly, but Eric and Syed took great care of me and both saw to it that I was able to take my new Accord Hybrid home that very same day – a totally unexpected and pleasant surprise! I even had the opportunity to meet GM/Owner, Jorge Hidalgo who was most gracious and sincerely appreciative of my business. I have to also give two thumbs up to another sales consultant, Todd Neilson, for helping out with the set-up on the new car. I think he was actually more excited about me getting the car than even I was! His passion for the vehicle, his knowledge of all the techno-features, and his enthusiasm for my new purchase was most reassuring. He even stayed after-hours to help sync my phone and go through some of the car’s technology features with me – and I wasn’t even his customer. Now that’s great teamwork. I think most people when buying a car are simply looking for a friendly, professional, no-hassle experience, and this dealership delivered that and more. There is a reason this dealership gets such high marks – they deserve it! Syed, Eric, and Todd were all extremely wonderful to work with and made me feel like I was a VIP. This was my forth new car purchase and I can honestly say that Wilde East Towne Honda made this far and above the easiest and most enjoyable new car purchase I’ve ever experienced. More

Chris was great to work with. He helped me find the car I wanted remotely while I was out of town. This was my first new car purchase and he helped me through the process. I would definitely work with him an wanted remotely while I was out of town. This was my first new car purchase and he helped me through the process. I would definitely work with him and Wilde again. More

Want to deal with a car dealership with a true on line internet store with up to date information, an instant response team that is friendly and attentive, who wants to earn your business?? Look no furthe internet store with up to date information, an instant response team that is friendly and attentive, who wants to earn your business?? Look no further than Wilde East Towne Honda. I just recently bought a 2014 Honda Odyssey from Wilde, who came up with a great sales price, and even more importantly a great extended warranty price--and it was a pleasurable experience. I tried Milwaukee area and northern IL dealers, but their website/sales expertise/deal couldn't match what I received from Shawn and Conor at Wilde. Everything was ready when we showed up to sign the deal, so the transaction went smooth and easy and took very little time. I'd definitely recommend these guys to anyone looking for a Honda! More

I enjoyed working with Jose, the sales rep, he was never pushy or annoying or trying to get me to buy what I didnt want. I knew exactly what I wanted and did plenty of homework and felt the car was priced r pushy or annoying or trying to get me to buy what I didnt want. I knew exactly what I wanted and did plenty of homework and felt the car was priced right. More

Buying a car from here is about as easy and painless at it gets. The facility (being only a few years old) is immaculate. I submitted a test drive request online for a 2010 Honda Insight and 2012 Honda Civ it gets. The facility (being only a few years old) is immaculate. I submitted a test drive request online for a 2010 Honda Insight and 2012 Honda Civic. Jerry called be back about 10 minutes later to talk about my needs and set up a test drive the next day. During that time, he was very polite,patient and helpful in every way possible. After the test drive, I decided on the Civic and came back a few days later ready to close. I had a 2:30 appointment with Jerry, and after picking out a nicer black Civic, the paperwork and financing details, we were out of there by 5 keys in hand and on our way. Although the snow was falling, Jerry moved my old car into the delivery bay with the new civic to transfer the plates and my belongings. If your looking for a Honda, I highly recommend you give these folks a call. I live about an hour away and will definitely consider going there for regular servicing! More

Steve and the team did a superior job! A quick a through job from the trade in, paperwork, and complete review of our new vehicle! Keep up the great work! job from the trade in, paperwork, and complete review of our new vehicle! Keep up the great work! More

Anytime I work with Eric to buy a new car somehow I always end up buying TWO =). Ann is so fantastic and works so hard along with Eric to get the best pricing they can for you. Between my husband and always end up buying TWO =). Ann is so fantastic and works so hard along with Eric to get the best pricing they can for you. Between my husband and I we have purchased 5 vehicles in the last 8 years. I will never go to anyone else to buy a car as long as they are still available to work with. Brent was great to work with as well. You guys are awesome. More

My husband and I had a "great" experience at Wilde Honda because every one of the people we talked with were very helpful,couteous and explained everything that we needed to know.We didnt spea Wilde Honda because every one of the people we talked with were very helpful,couteous and explained everything that we needed to know.We didnt speak with Steve there the day we were there to buy the Honda but Jim has spoken to him about Wilde so that is mainly why we chose to go there when we decided to actually buy . so, it is really because of Steve that we chose Wilde Honda. We love the Honda Odessey van that we have(2002 yr.) I am very sure we will love the one we just bought as well. Have nothing but praise this day!-Thanks! Nancy Bethke(Jim) More

Thanks to Katie and Shawn for their help in our recent purchase. We purchased a used Honda CVR. This is our 5th Honda. We appreciate your attention to our family needs and the expieence was great. Put purchase. We purchased a used Honda CVR. This is our 5th Honda. We appreciate your attention to our family needs and the expieence was great. Put your customers first and they will return, again and again. We will. Thanks again! More