
Wilde East Towne Honda
Madison, WI
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,883 reviews
I made an unscheduled visit to Wilde at the end of the day on a Friday to have them look at scratch on my car caused by running over a branch in the road. Even though I did not have an appointment, I rece day on a Friday to have them look at scratch on my car caused by running over a branch in the road. Even though I did not have an appointment, I received very prompt attention. Everyone was very friendly and helpful. They were able to almost completely buff out the scratch, and they did not even charge me for the wonderful and speedy service. I could not be happier with the service I received. I would HIGHLY recommend Wilde East Towne Honda. More
Best customer service in the area. did not feel pressured, felt comfortable with my decisions, and got free starbucks! brent and ann were extremely helpful and knowledgeable. pressured, felt comfortable with my decisions, and got free starbucks! brent and ann were extremely helpful and knowledgeable. More
Wonderful. The experience exceeded my expectations. Phil and Jerry were awesome to work with. I went into the dealership expecting to test drive a couple of vehicles before I went off to Chicago or La Phil and Jerry were awesome to work with. I went into the dealership expecting to test drive a couple of vehicles before I went off to Chicago or LaCrosse to purchase one. I did not have a good experience at the other local dealerships, so I decided to go outside of Madison. Then I met Jerry. His youth and enthusiasm made me pause and take a look at a couple vehicles. I liked them but the price was beyond what I could budget or afford to pay. So, I continued to search the internet. When I found a vehicle that I wanted to purchase in LaCrosse, I communicated this to Jerry. He said okay. But, he later called back with an offer to good to refuse. Long story short, I planned on purchasing a used vehicle but walked out with a 2014 Honda Accord. Phil as well as Jerry worked with me to close the paperwork. It was a good experience. I will refer those who are looking to consider this dealership first. As an African American living in Madison, it is good when people come out just to talk to you about your buying needs. Jerry taking the risk to not prejudge the situation worked out for both of us. Thanks again. More
Excellent experience with all aspects of this dealership--Wilde was also given a 'thumbs up' word-of-mouth recommendation by my lending institution as well. dealership--Wilde was also given a 'thumbs up' word-of-mouth recommendation by my lending institution as well. More
Had a windshield washer issue on new 2014 Honda Ridgeline purchased in Arizona and we were in route to Timmins,Ontario,Canada.Cheryl B. was so professional and friendly and had problem resolved efficiently.I purchased in Arizona and we were in route to Timmins,Ontario,Canada.Cheryl B. was so professional and friendly and had problem resolved efficiently.I would like to take this opportunity to again thank her and pass on thanks to technicians that fixed problem. Rick and denise More
I was greeted every time I entered the building or the lot by a sales associate willing to help. There were several Honda's to choose from. I was offered a great price and a fair trade in value. The car b lot by a sales associate willing to help. There were several Honda's to choose from. I was offered a great price and a fair trade in value. The car buying experience was wonderful. I test drove the car on Tuesday night and signed papers to take it home on Wednesday. The finance department worked very hard to get me a great interest rate and vehicle protection plan that stayed within my budget. More
Jorge and his team gave me special attention and service. As I'm sure they give all of their customers. Everything was explained in detail and all of my questions were answered. I strongly recommend Wilde Ea As I'm sure they give all of their customers. Everything was explained in detail and all of my questions were answered. I strongly recommend Wilde East Towne to anyone. Thanks, I love my Honda. Tom Worden More
I was actually in awe from the second I stepped into the Wilde dealership. Not only is the dealership itself clean and inviting, all of the employees are extremely friendly and work as a team. I had initi Wilde dealership. Not only is the dealership itself clean and inviting, all of the employees are extremely friendly and work as a team. I had initially chatted with someone online about a certified pre-owned Pilot I was interested in. She sent my information to salesperson Jerry Ortega who contacted me right away to set up a time to come in. He was great from the beginning. He understood what we wanted and helped us get it. When Jerry was busy with other customers, his peers or managers did not hesitate to assist. No one ever made us feel like a burden and I honestly felt like I was the only person there buying a car, even though, there were dozens of other customers throughout the dealership. My wife and I are beyond satisfied with the outcome and Wilde has earned lifetime customers. More
They listened to what we were saying and met our needs. They were very attentive to us as we waited for our car to get splash guards and protectant applied. Offered snacks while we waited for the paperwork They were very attentive to us as we waited for our car to get splash guards and protectant applied. Offered snacks while we waited for the paperwork. Made us feel as though it was "our dealership". We ended up buying a new vehicle instead of the used one we went shopping for. They were unable to do the roof rack and remote start the day we bought it, but our salesman came and picked it up and returned it to us. More
I purchased a used Honda Odyssey via the internet from Sean and Shawn at East Towne. After looking online at various sites with little success, often avoiding dealers due to high pressure sales and slimy Sean and Shawn at East Towne. After looking online at various sites with little success, often avoiding dealers due to high pressure sales and slimy sale people, we decided to check out various 3rd party dealer sites. We found a vehicle that met all the requirements for our large family and made contact with the dealer. From the initial email to the test drive and purchase, the process could not have been more smooth, pleasant or problem free. The transaction was quick and there were no high pressure sales, just genuine people who seemed very honest throughout the transaction. They went the extra step for a picky buyer like me and send me more pictures and details. East Towne was a fresh experience. Rather than 3-4 hours, I was in and out in 30 minutes. The car was washed, immaculately detailed, and full of gas when we got there. Communication with the sales team was seamless and unbelievably prompt. I often received email replies within 5 minutes of every email. I definitely will come back to East Towne for future car needs. More