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Wilde East Towne Honda

Madison, WI

4.8
5,883 Reviews
Wilde East Towne Honda in Madison, WI, also serving Janesville, WI and Portage, WI is proud to be an automotive leader in our area. Since opening our doors, Wilde East Towne Honda has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Honda or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Wilde East Towne Honda will get you into the car or truck you choose with professionalism and attention to your needs. Wilde East Towne Honda has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Wilde East Towne Honda offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (608) 268-6130 if you have any questions or comments.
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5555 High Crossing Blvd

Madison, WI

53718

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Showing 5,883 reviews

March 21, 2014

I stopped in to lease a new 2014 Honda Civic LX 4 door Sedan Crimson color vehicle and the customer service and professionalism at the dealership was very good. Everyone that I interacted with every step More

by PloszMan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Wood
March 21, 2014

Excellent customer service. Credit manager excellent, caring. My salesman went above and beyond so I could drive my new Honda home. Great prices and patient with all my questions. More

by Jap043
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Syed Zaidi
March 20, 2014

We had a great experience and will definitely come back again. Chris was very helpful and friendly during our experience. We had to bring the car back again during the first week for minor service and Ch More

by wmcgann1971
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Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
March 20, 2014

It was a great buying experience! Everyone we worked with was very friendly and helpful. When we need to purchase another car we will work with them again. More

by kategabes24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Spellman, Shawn Stittleburg
March 19, 2014

Chris was great to work with. He was flexible with his time and made it all really easy-we were able to take advantage of a great deal. Everyone at the dealership was very friendly. More

by Maudeelou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
March 19, 2014

They had the car I wanted in stock. All the accessories were available and they help me facilitate some after market products that I wanted for the car. Perfect service! More

by stebbi17
Customer Service
Quality Of Work
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Price
Recommend Dealer
Yes
Employees Worked With
Eric Henderson
March 18, 2014

Good friendly people to deal with. Clean well organized dealership. Chris & Shawn worked hard to give me a fair trade in price on our old car. My wife loves her CRV that I picked out for her. More

by pkbubolz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Stittleburg
March 17, 2014

This is the first time we have gone to Wilde Honda, but this is our second Honda. We were greeted at the door by Don Sturkol....after that, everything was very smooth! Came into buy a Ridgeline, but afte More

by sjprlp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Wagner
Mar 18, 2014 -

Wilde East Towne Honda responded

Thank you for choosing us for your second Honda. Don’s customers really enjoy working with him, we are happy he was able to help you find your Pilot. We are delighted to hear about your experience and look forward to taking care of you in the future.

March 14, 2014

The vehicle I purchased was defective. It stalled after only one month. I had it towed to Wilde East Towne Honda and I was not satisfied with the results in my effort to have it repaired. I had to replac More

by gailwest
Price
Recommend Dealer
No
Mar 31, 2014 -

Wilde East Towne Honda responded

We sympathize with the reviewer, and do not wish any customer to need to service their vehicle before a regularly scheduled oil change when they purchase a vehicle from us. That is why our dealership authorizes, sometimes very costly, repairs to be done to our vehicles prior to offering them for sale. With vehicles having over 30,000 components, dealership personal are not in a position to predict when any one given part may fail, especially when a vehicle has over 100,000 miles. We have factory trained technicians perform all safety inspections to ensure vehicles sold meet DOT safety requirements for sale, along with providing written recommended maintenances to offer a quality vehicle for sale. Technicians are paid by the jobs they perform, and as such it is in their best interest to report all potential work. All the recommended work was performed prior to the sale of the vehicle. In the interest of providing exceptional customer service we offer 30 days of coverage where the dealership will cover 50% of any issues that may arise. Used vehicles are sold ‘as-is’ include no warranty coverage, so we offer this as a benefit to our customers. Despite the issue arising on the 33rd day, in the interest of good-will we continued to offer the coverage to split the cost of the repairs with the customer.

March 14, 2014

Steve did a Great job helping me buy my new CRV. He was very freindly and helpful answer all my question. He worked with me to get the best price. Thanks Steve John More

by vibe1948
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Pfarrer
Mar 18, 2014 -

Wilde East Towne Honda responded

Thank you for letting us know about your experience. Your business is important to us, and we are glad Steve was able to get you what you were looking for!

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