Wilde East Towne Honda

Great customer service They accommodated me with an earlier appointment and were thorough, fast, and professional. Great price and great service. Nice waiting area too- I lo They accommodated me with an earlier appointment and were thorough, fast, and professional. Great price and great service. Nice waiting area too- I love the fish! More

Fantastic overall experience!!! I could not have been more pleased with my CR-V purchase from Wilde. My sales person, Scott Jensen was great and super fun to work with. He really m I could not have been more pleased with my CR-V purchase from Wilde. My sales person, Scott Jensen was great and super fun to work with. He really made me feel comfortable throughout the entire process. Whether it was answering my questions about leasing vs. buying or just being able to explain all of the different features to me, and there are a ton! He really took his time and never made me feel like I had to rush to a decision. Plus, he's also checked in with me to make sure that everything has been working perfectly and to invite me to their workshop, and he even reminded me to make sure that I open my sunroof on these nice days!!! Did I mention that I love love love my new car!!! Great customer service....without a doubt, I will recommend Scott and Wilde to everyone. Thanks so much. Liv B More

Very aggressive pricing on a new car and trade-in valuation. I had originally contacted Wilde East to ask about a used 2012 Honda Odyssey EX-L. Then I found out about the Costco discount program and I eventuall I had originally contacted Wilde East to ask about a used 2012 Honda Odyssey EX-L. Then I found out about the Costco discount program and I eventually starting talking about making a deal with Zimbrick for a new Odyssey. Leticia at Wilde later contacted me to follow-up on the used car after a couple days. I told her where I stood with Zimbrick and that I was interested in a new car. She and Shawn were able to put together a price that beat the Costco discount and a trade-in value that beat CarMax (considering the tax savings with a trade-in deal). Zimbrick wasn't even close - I would have paid $2k more there for the same car with their best trade-in value and Costco member discount. Financing took 30 minutes, which was nice. The service department installed the roof rails and crossbars that I wanted while I took care of financing, which saved me a return trip. All in all, I was in and out in about 2 hours! Bonus: I get to have the car washed free at Wilde for life! More

But... I didn't even buy the car from you! This story is WAY overdue! November 8, 2014 I bought a 2006 Honda Civic from a small used car lot where our family has bought cars for years. This was This story is WAY overdue! November 8, 2014 I bought a 2006 Honda Civic from a small used car lot where our family has bought cars for years. This was the car of my dreams and I was so happy to have it. About a month after I purchased the car, it started to overheat on me. I really didn't think to much of it, I just added some coolant and back on the road I went. Two weeks later, I notice that once again the car is over heating... more coolant. This went on for the next few weeks and then it was every two days that I was needing coolant. I had recently bought a 2013 Honda CRV from Wilde East Town and was so impressed with the customer service, I made an appointment to bring in the Civic to have them check the coolant issue. I had done some internet searching and found that there were certain Civics that had experienced a cracked block and if you met the criteria, Honda was offering to repair or replace the clock. I brought this to the attention of Valerie, the Service Writer who was helping me and she took all of the information I had found for my file. When they took a look at the car, what we found was a cracked head gasket which they replaced for me at a fair price and back on the road I went. That was a Wednesday... on Friday I noticed the temp gauge climbing again, so I called Valerie and we brought the car back in on Saturday. By Tuesday it was determined that I had an internal motor failure and would need to replace the motor. Valarie had gotten me three quotes on blocks and ask that I think it over and let her know which option I wanted to go with. After a few hours of thinking on my options, I called Valarie and requested that Wilde contact Honda Corp. to see if my car would qualify for the repair I had seen online. Here is where I became a life long "Wilde East Town" customer! Not once did Valarie ever not listen to my concerns, in fact I always felt that she treated me as if the car was hers and it was her money being spent! Valarie took my request to Steven Gonzagowski (service manager) who took it to the Honda Rep. Within 24 hours I was notified that even though they could not prove my block was cracked because they could not find a reason for he failure... Honda Corp. agreed to replace the block at no expense to me! I remember saying to both Valarie and Steven... "But... I didn't even buy the car from you!" "That doesn't matter... we want you to be happy with your Honda and we are going to take car of it for you." I can't tell you how relieved I was to hear that! I was looking at a major expense to replace the block, and now a dealership that I didn't even buy the car from was willing to fix it for me at no cost! And fix it they did!! I could not be happier!! Long story short... Valarie and Steven... THANK YOU!!!! You are the best! You listened to my every concerns and you addressed everyone of them in a very professional manner. You were compassionate, kind, professional and friendly and you have earned my trust and respect! You two are the best, and Wilde East Town is my dealership of choice for all my automotive needs! Sincerely, Randy Schaub Beaver Dam, WI More

Great overall experience! Janet worked with getting me the exact car I wanted and on the timeline I needed it. If that wasn't enough, the numbers that they gave me were better Janet worked with getting me the exact car I wanted and on the timeline I needed it. If that wasn't enough, the numbers that they gave me were better than originally thought. I couldn't be any happier driving my new Accord. More

Best Buying Experience We recently purchased a Certified used Honda Pilot from Wilde and it was one of the best buying experience I've ever had. Leticia was helpful but not We recently purchased a Certified used Honda Pilot from Wilde and it was one of the best buying experience I've ever had. Leticia was helpful but not at all pushy and we didn't feel pressured at all, which we really appreciated. Trying to buy a car while your children are with you is difficult enough but Wilde is so smart by having a safe and kid friendly area helped the experience by giving our children something to do while we needed time to conduct business. Load off our minds! More

Converted to Wilde As a "lifelong" Zimbrick customer (3 previous Honda vehicles), we were mostly browsing and comparing prices, but once we sat down with Laura and learn As a "lifelong" Zimbrick customer (3 previous Honda vehicles), we were mostly browsing and comparing prices, but once we sat down with Laura and learned more about Wilde, it became clear how much more genuinely customer focused they are, and their prices are much more competitive as well. It took all of about 5 minutes to convert us to lifelong "Wilde" customers. More

great experience not pushy at all This has been my best car purchasing experience by far. All the employees were personable and realistic. At no point did I feel like I was being paid This has been my best car purchasing experience by far. All the employees were personable and realistic. At no point did I feel like I was being paid into anything I didn't want. They had the vehicle I wanted and saw on the website with a great no hassle price. I also received an excellent offer on my trade in. I would definitely recommend this dealership. More

New 2015 Pilot EX-L Love the vehicle, the experience purchasing was fast and easy. We originally were looking for a used vehicle, but Shea showed us how could we could ge Love the vehicle, the experience purchasing was fast and easy. We originally were looking for a used vehicle, but Shea showed us how could we could get a new one. More

Bying a new car I am trading my old vehicle and buying a new one. Its good experience with wilde east Honda. I recommend this delarship. Overall is good. I am trading my old vehicle and buying a new one. Its good experience with wilde east Honda. I recommend this delarship. Overall is good. More