Wilde East Towne Honda
Madison, WI
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Wilde east towne honda review Jeremy and Brent were excellent to work with, personable, attentive to our concerns and questions and it was actually a fun experience. Financing was Jeremy and Brent were excellent to work with, personable, attentive to our concerns and questions and it was actually a fun experience. Financing was flexible and the warranties were customized to,our needs. More
Extrordinary Customer Service This was my first experience with Wilde East Towne Honda and the first dealership that I've been to since I purchased my Accord 9 years ago. What a d This was my first experience with Wilde East Towne Honda and the first dealership that I've been to since I purchased my Accord 9 years ago. What a difference from what I remember back then! It was finally time to go into a bigger vehicle and my sales person Scott Jensen made sure that we found the perfect vehicle for me and my family, I never felt rushed or pressured into making a decision. He answered every question that I had and could not have been any easier to work with. My schedule is very busy and he was so accommodating. Even when I had to reschedule my appointment (twice) he completely understood. It was more like talking with a friend rather than a sales person, but I know that none of my friends know as much about the Pilot as Scott did! He linked my phone, programmed my stereo, adjusted all of my settings and then he and a co-worker even delivered the vehicle to my home.....after they closed for the night!!! What kind of a company does that? A company that is truly focused on customer service, that's who. I've had my new Pilot for a little over a month now and love it just as much as the day I got it. Thank you for making this such a great experience. I won't be waiting another 9 years before I make another visit to Wilde. E.T. More
Helpful salesman Mikel was very knowledgable about Hondas and was able to answer all my questions. He took the time to follow up on my visit. He is a great salesman an Mikel was very knowledgable about Hondas and was able to answer all my questions. He took the time to follow up on my visit. He is a great salesman and the most polite person I have ever met. I would recommend him to others! More
Val is amazing! We brought our truck in for some work and found out that it needed more work than we expected. Val went above and beyond in helping us. She kept us We brought our truck in for some work and found out that it needed more work than we expected. Val went above and beyond in helping us. She kept us informed as to what was happening with our truck multiple times during the day and was genuinely concerned. We were also in constant contact with Ben while he was working on the truck. We were so appreciative of that. We would never have gotten the customer service she gave us some place else. Thank you Val and Ben!! Pete and Sharon Krull More
Mikel is amazing! Mikel made my buying experience as easy as counting to 3. I love how he made everything so much easier than any other experience I have had. I also wa Mikel made my buying experience as easy as counting to 3. I love how he made everything so much easier than any other experience I have had. I also want to thank Steve Skow, Peter Bothe, Eric Henderson, and Phil Hogans for all of the effort in getting this vehicle! You guys did an awesome job! :) Thank you so much! Words can not describe how happy, and thankful I really am! More
Inspection of some issues with just bought used car. Excellent customer service by Cheryl. Provided detailed info even though it was a very busy day. Was able to schedule our appointment earlier after we Excellent customer service by Cheryl. Provided detailed info even though it was a very busy day. Was able to schedule our appointment earlier after we told her about our situation. Very helpful and patient in answering all of our questions. Very thorough and explained things well. Definitely recommended! More
let's make it happen I needed to roll over existing leases on two 2012 Civic coupes from a different dealer and was looking for two 2015 Civic LX's with a comparable month I needed to roll over existing leases on two 2012 Civic coupes from a different dealer and was looking for two 2015 Civic LX's with a comparable monthly payment. I dealt with Nathan and Phil and they were bound and determined to make this happen for us. I suggest anybody that really wants to talk to a dealership that is seriously interested in winning your business make sure you stop by Wild East Towne Honda!! More
Great!! Nick was great! Super friendly. Up front and honest. I feel like I got an extremely fair deal. Will recommend to anyone. 10 out of 10. Appreciate Nick was great! Super friendly. Up front and honest. I feel like I got an extremely fair deal. Will recommend to anyone. 10 out of 10. Appreciate the service! More
Professional, competent, personal service. Every time. On my 2 visits to the service dept. Valerie Rich has served as adviser. I am confident in her knowledge. I respect her professionalism. She has gone On my 2 visits to the service dept. Valerie Rich has served as adviser. I am confident in her knowledge. I respect her professionalism. She has gone out of her way to help me understand details of keeping my beloved CR-V healthy and happy. I value her assistance. She has dealt competently and thoroughly and with patience worthy of commendations. She is clearly a good match for "us". I know that I can trust her, the service department, the entire Wilde Dealership to respectfully treat me, provide the service that is necessary and make sure we are safe on the road. Please take the time to recognize Valerie as a great team member and asset to your department. And yes, I have and will continue to recommend Wilde to friends and family. I dealt with your competition for years and felt good about it, and look I live 2 miles from their base. But Wilde won me over even though you are 16 miles one way. Thanks again for Valerie. I look forward to many years with her as our adviser. More
Customer Service and Dealerships Carring Atmosphere I believe the only thing any of us can control is are ATTITUDE. Everyone... I'm literally saying everyone rides for the brand and clearly has set cust I believe the only thing any of us can control is are ATTITUDE. Everyone... I'm literally saying everyone rides for the brand and clearly has set customer performance standards. I purchased this vehicle from this Dealership mostly because of the PEOPLE. Your Staff and their commitment for customer service lead the way! Reputation for honesty, integrity and character for always trying to do the right thing. I believe these characteristics are the moral fiber of the industry and strong company core values. Big difference between money and quality. Each and every one of you ride for the BRAND! Next time I here the word car...dealer....broke down....they told me......who much..... I will think of WILDE East Towne Honda. Special Kudos and a hug for Tony Hernandez, Valerie Rich, Nick, Tom, Pete, and Peter... Please keep in mind I'm not a spring chicken anymore, and it seems my hairline keeps moving backwards and gravity seems to be getting stronger. P.S Spring Chicken... If you can catch one in a open field, your a rare bird. Ladies and Gentlemen I really did feel like I was at home, and so easy to due business with each and everyone of you. Gratefully- I was blown away! More