Wilde East Towne Honda
Madison, WI
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Great service without pushing for services we didn't need Tom was great and the service was quick. After getting our oil changed the multi-point inspection found that the engine filter was junk and the wiper Tom was great and the service was quick. After getting our oil changed the multi-point inspection found that the engine filter was junk and the wiper blades needed to be changed. Tom told us since our wiper blades needed to be replaced (no longer the factory inserts) and for us to just go and get them at a walmart or someplace else since it would be cheaper. Kudos to Tom for giving it to us straight and for that I will always look forward to working with him in the future! More
Professional, quick, good people I have purchased tires here and had multiples services with great outcomes. I'm always treated with respect, and the people are straight forward and h I have purchased tires here and had multiples services with great outcomes. I'm always treated with respect, and the people are straight forward and honest. More
HR-V Arrival Nathan got me the exact car I wanted in spite of HUGE demand for the newly released HR-V. Financing was handled with very little hassle and all terms Nathan got me the exact car I wanted in spite of HUGE demand for the newly released HR-V. Financing was handled with very little hassle and all terms were laid out clearly. I never felt like I was getting a run-around and nothing was pushed on me. More
Honda Civic Lease Just leased a Civic EX this last week from Wilde East. It was a great experience, fair price and lease rate, and definitely a no pressure situation. T Just leased a Civic EX this last week from Wilde East. It was a great experience, fair price and lease rate, and definitely a no pressure situation. The dealership itself is very friendly and has a great set up with many selections to choose from. The salesman I worked with is Nathan Wood. He is a great salesman, low key, and very professional. We will be looking to lease again within a year and will definitely go back to Wilde Honda and use Nathan as our sales rep. Thanks everyone! Mike More
Nice Car Purchasing Experience Sales - I cannot say enough good words about Scott Jensen. He is very patient, helpful and paying great attention to what customer really needs. F Sales - I cannot say enough good words about Scott Jensen. He is very patient, helpful and paying great attention to what customer really needs. From test driving to final purchase, he provided great advice and a lot of useful information, not only about Honda vehicles but about my personal needs as well. His professionalism and friendliness is the most important reason for me to choose Honda, which was not on the top of my car list before. The 5 stars I rated is all for him (I will give 10 if I could). Definitely recommend him as your sales consultant!!! Finance - On the other hand, I am not very happy with the Finance part. With a great interest rate and quick process, there should not be much to complain about, but the overall experience is not very nice. It seems that the finance people do not have enough customer service experience and the words from their month do not make me feel comfortable and probably be insulted/judged in certain ways. Another thing is you need to pay special attention to the price of additional products (e.g. Gap Coverage, Extended Warranty, etc.). Instead of offering the total cost, they play a trick on the numbers to just show how your monthly payment would be like if you choose these products. At the beginning, I thought the total cost is $460 (because they did not clearly explain what the number really means) and I thought it is a good price, then it turns out the the monthly payment would be $460, which means additional $100 per month and $6,000 as total!!! But after I say I decline all these, there is no hassle. As customers, we will make the best decision with all the information transparent and available. Also, I do not like to go to the back office and meet a strange person to do all the financials. If my sales consultant recommend the financial products to me based on my personal needs with honesty and helpful advice, I think I will probably take some. This is the traditional way to do business for years, but maybe it is time to change. All in all, I get the car I want; price and financial is good; purchasing process is efficient; overall experience is great. Recommend. More
Excellent I had a great experience with Wilde East Towne. I spent about three months looking for the car I wanted. Conor was very knowledgeable and was able to I had a great experience with Wilde East Towne. I spent about three months looking for the car I wanted. Conor was very knowledgeable and was able to help me find the exact car that I wanted. I've had my car for about a week now and couldn't be happier!! More
No gimmicks - just a great deal! The New Car Manager made the deal happen without any haggling or negative push back. In other words -- Eric created a pleasurable new car buying expe The New Car Manager made the deal happen without any haggling or negative push back. In other words -- Eric created a pleasurable new car buying experience! Nathan took over at delivery time and was thoroughly familiar with the vehicle and all the "gadgets", as well as guiding us through the myriad of questions we had. The Financial agent, Karen, made the paperwork easy and painless. We have nothing but good things to say about the whole experience and the staff we worked with. Kudos Wilde East Towne Honda! More
Wilde E Towne delivers exceptional customer service Kudos to Eric Henderson for contacting me at the right time to inquire on my current Honda lease, which was going to be expiring soon. He told me abou Kudos to Eric Henderson for contacting me at the right time to inquire on my current Honda lease, which was going to be expiring soon. He told me about an excellent opportunity to get into a new lease. He explained the process, answered questions and referred me over to Nathan Wood who showed me a brand new 2015 Honda Accord Sport. Wow!! I was so pleased with the straight forward discussions, honesty and overall experience that I've (just today) leased the 2015. Of note, the 2015 Accord Sport is incredibly easy to drive. I really like the rear-view camera safety feature, PANDORA, Bluetooth, and the luxurious and roomy interior. I'll most definitely be working with Wilde Honda in the future. So, if you are considering a new or used Honda, ask for Nathan Wood and/or Eric Henderson at Wilde E Towne Honda and get your ride upgraded like I did. More
New Vehicle We received great service from all the staff that we had contact with. Our sales person Nathan Wood was exceptional and our finance manager Peter Both We received great service from all the staff that we had contact with. Our sales person Nathan Wood was exceptional and our finance manager Peter Bothe was very helpful and was able to answer all of our questions. We will recommend our family and friends to stop at Wildes if they are in the market for a new or used vehicle. More
Great Experience! Syed gave us a great experience buying our new 2015 CR-V. After a short conversation with him I knew he was the salesperson I wanted to work with and Syed gave us a great experience buying our new 2015 CR-V. After a short conversation with him I knew he was the salesperson I wanted to work with and he knew what I was looking for. A few days later I called him on the phone and told him "lets do this" and he took care of everything else. Easy Peasy! When I came back to Wilde to finalize the deal, there was a little issue with the financing. Karen took care of the issue and gave us a better deal than we had initially. All in all, this was a very easy car purchase. Obviously the CR-V is a great vehicle and the price was very competitive. Syed made us feel very comfortable about the whole experience from start to finish including walking us through the features of the CR-V and letting us know that anytime we have questions down the road to give him a call. I am sure that my wife and I will go back to Wilde East Towne Honda. More