Wilde East Towne Honda
Madison, WI
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Don't purchase anything other then a Honda I purchased a VW and signed a 50/50 protection agreement. When I got it home and found the Bluetooth didn't work I was told by everyone in sales and s I purchased a VW and signed a 50/50 protection agreement. When I got it home and found the Bluetooth didn't work I was told by everyone in sales and service my 50/50 agreement would not be honored since the repair could not be made at their location and basically I was out of luck and would be responsible for the repair on a car that I bought 72 hours earlier. I was read the buyer beware lines from my paperwork. I was hoping that since it was advertised with a feature the dealership would do right by me but alas it was not meant to be. Long story short do not buy a brand that is not Honda from this dealership. If something is not right you are out of luck. After I posted this I was contacted by the sales internet manager and they offered to take the car back. In the end there was not Bluetooth equipped in the car. I had to go for a service appointment at the VW dealership to find that one out. While my customer service experience with their internet manager and sales person was good, I had such a poor experience with the sales manager and assist. manager thatI would not recommend the dealership for purchases other then a Honda. More
Very good experience at Wilde East Towne Honda I was forced into the used car market when my van was totaled while parked last week. What began as a major inconvenience, turned into one of the best I was forced into the used car market when my van was totaled while parked last week. What began as a major inconvenience, turned into one of the best car purchasing experiences I've had. Jerry Ortega was incredibly pleasant and super nice to my kids when I brought them with for vehicle delivery. The whole experience was painless and even, dare I say, enjoyable. Thanks for the new-to-us Sienna. We're very happy with the purchase. More
Good experience Friendly, willing to accommodate me when I wanted to get a school discount. Large selection of new and used cars. Would recommend to a friend. Friendly, willing to accommodate me when I wanted to get a school discount. Large selection of new and used cars. Would recommend to a friend. More
They made it right Our used car buying experience was positive and we were excited to drive the CR-V we selected home the night we purchased it. The next day we noticed Our used car buying experience was positive and we were excited to drive the CR-V we selected home the night we purchased it. The next day we noticed a small crack in the bumper that we hadn't noticed in the dark. The team at Wilde worked with us until it was right. More
Best car buying/leasing experience by far! I had the opportunity to work with the salesperson over email before arriving to the dealership. She was able to get everything in order for me so by I had the opportunity to work with the salesperson over email before arriving to the dealership. She was able to get everything in order for me so by the time I arrived to the dealership that evening, all I had to do was go for a test drive and start the paperwork. It wasn't intimidating and she made sure I was taken care of. No pressure at all. More
Lost a Customer Wilde's inability to negotiate lost them a customer. Their "No Haggle" price is just a way to tell you not to try to negotiate. They say it's becaus Wilde's inability to negotiate lost them a customer. Their "No Haggle" price is just a way to tell you not to try to negotiate. They say it's because they have the best price. That may be true when you compare online prices, but when other dealerships negotiate, now Wilde does not have the best price. More
Buying a Car Was a Breeze Laura and the whole team at Wilde East Towne Honda made looking at cars and buying the one we liked easy. They helped us find the documentation we nee Laura and the whole team at Wilde East Towne Honda made looking at cars and buying the one we liked easy. They helped us find the documentation we needed, they helped us understand our options, and everyone helped us have a great experience in purchasing our new vehicle. More
very pleasant, informative, not pushy the place was very busy, but all staff were very friendly and helpful, and something I especially appreciated, were not overly aggressive in trying t the place was very busy, but all staff were very friendly and helpful, and something I especially appreciated, were not overly aggressive in trying to make a sale. More
Great used car experience From the moment we walked in the door at Wilde, we were treated very kindly. They asked if we wanted any refreshments, and introduced us to Shae, who From the moment we walked in the door at Wilde, we were treated very kindly. They asked if we wanted any refreshments, and introduced us to Shae, who guided us through our car purchase. Shae was very accommodating in letting us explore and test drive as many vehicles as we wanted. He was not pushy, and did not rush us. When it came time to make an offer on our pre-certified used car, Shae made the experience easy for us. We later met with Brent, from financial services, and he walked us through the loan process with enough humor to make it enjoyable. This was a great used car experience, and we will definitely be bringing our vehicle here for service. More
Tire pressure Honda/Tony took time and care to find out why my tire pressure light kept coming on. Even gave me the culprit/screw back LOL Honda/Tony took time and care to find out why my tire pressure light kept coming on. Even gave me the culprit/screw back LOL More