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Wilde East Towne Honda

Madison, WI

4.8
5,752 Reviews
Wilde East Towne Honda in Madison, WI, also serving Janesville, WI and Portage, WI is proud to be an automotive leader in our area. Since opening our doors, Wilde East Towne Honda has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Honda or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Wilde East Towne Honda will get you into the car or truck you choose with professionalism and attention to your needs. Wilde East Towne Honda has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Wilde East Towne Honda offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (608) 268-6130 if you have any questions or comments.
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5555 High Crossing Blvd

Madison, WI

53718

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Showing 5,752 reviews

July 08, 2015

Don't purchase anything other then a Honda I purchased a VW and signed a 50/50 protection agreement. When I got it home and found the Bluetooth didn't work I was told by everyone in sales and s More

by JMauer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jerry Ortega
Jul 14, 2015 -

Wilde East Towne Honda responded

We are sorry to hear you thought the vehicle came with the Bluetooth option installed. We reviewed our documentation for how the vehicle was advertised and noted that we did not advertise the vehicle with Bluetooth. We also reviewed the manufacturer specs and determined the VW CC Luxury does not come with Bluetooth standard, but as an option from the manufacturer. Since the vehicle was not equipped with the Bluetooth from the manufacturer, there was nothing we could do to change that. Some manufacturers put placeholders in vehicles in case an item will be installed - on this particular vehicle the Bluetooth was not installed. We do honor our 50/50 agreement for mechanical failures (engine, transmission, drivetrain etc.) as outlined in our 50/50 Coverage Agreement. Unfortunately, your vehicle was not equipped with Bluetooth and was not a repairable item.

July 07, 2015

Very good experience at Wilde East Towne Honda I was forced into the used car market when my van was totaled while parked last week. What began as a major inconvenience, turned into one of the best More

by JB219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jerry Ortega
July 07, 2015

Good experience Friendly, willing to accommodate me when I wanted to get a school discount. Large selection of new and used cars. Would recommend to a friend. More

by montana64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
July 07, 2015

They made it right Our used car buying experience was positive and we were excited to drive the CR-V we selected home the night we purchased it. The next day we noticed More

by lrrcrv1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Kaleas
July 06, 2015

Best car buying/leasing experience by far! I had the opportunity to work with the salesperson over email before arriving to the dealership. She was able to get everything in order for me so by More

by solesito26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Leticia Acosta
July 06, 2015

Lost a Customer Wilde's inability to negotiate lost them a customer. Their "No Haggle" price is just a way to tell you not to try to negotiate. They say it's becaus More

by Joe
Recommend Dealer
No
Employees Worked With
Peter Wisniewski
Jul 07, 2015 -

Wilde East Towne Honda responded

Thank you for your feedback. We don't believe in inflating our prices so that we can spend time negotiating. The majority of our customers prefer the transparency. We are sorry to hear you felt our process was not conducive to getting the best deal on a vehicle.

July 04, 2015

Buying a Car Was a Breeze Laura and the whole team at Wilde East Towne Honda made looking at cars and buying the one we liked easy. They helped us find the documentation we nee More

by WillMak5389
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Laura Kaleas
July 04, 2015

very pleasant, informative, not pushy the place was very busy, but all staff were very friendly and helpful, and something I especially appreciated, were not overly aggressive in trying t More

by cynthia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Kay, Jerry Ortega
July 04, 2015

Great used car experience From the moment we walked in the door at Wilde, we were treated very kindly. They asked if we wanted any refreshments, and introduced us to Shae, who More

by JohnQTopside
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Shae Stovell
July 03, 2015

Tire pressure Honda/Tony took time and care to find out why my tire pressure light kept coming on. Even gave me the culprit/screw back LOL More

by Toya21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Hernandez
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