Wilde East Towne Honda

This dealership was clean, friendly, and informative. I highly recommend Wilde Honda to family and friends. I highly recommend Wilde Honda to family and friends. More

Many extra fees after being taken back to finance. My monthly payment was $20 more than advertised. This should have been made more clear upfront. Overall my experience was okay, but I don’t appreciat My monthly payment was $20 more than advertised. This should have been made more clear upfront. Overall my experience was okay, but I don’t appreciate the lack of transparency. More

Alex was beyond helpful with the purchase of our New CR-V! We couldn't be more appreciate of him and the staff from the experience to overall support and communication from finance. Thank you, Alex. Als CR-V! We couldn't be more appreciate of him and the staff from the experience to overall support and communication from finance. Thank you, Alex. Also, Thank you to the amazing team!!! More

Clean, modern, and friendly facility with efficient low pressure but knowledgeable sales staff. Very relaxing car-buying experience! pressure but knowledgeable sales staff. Very relaxing car-buying experience! More

Great customer service and a relaxed environment. Very easy to work with to get the car and price you're looking for. Very easy to work with to get the car and price you're looking for. More

Great people, communication, helpful and friendly! Would reccomend to my friends and family! Highly reccomend! Would reccomend to my friends and family! Highly reccomend! More

Don’t buy a used car from Wilde Honda without an independent inspection. Over $20,000 of repairs needed in the first 6 months of ownership for a vehicle that isn’t drivable. Either Wilde Honda did independent inspection. Over $20,000 of repairs needed in the first 6 months of ownership for a vehicle that isn’t drivable. Either Wilde Honda did a really poor inspection, or they were willing to sell a deep flowed vehicle to an unsuspecting customer. We live 2 hours away, so when we had some issues on the way home, we just had our local repair ship fix then – trim falling off, passenger door handle coming apart, serpentine belt replacement ($528). A week later, the lift gate strut broke slamming the hatchback down (the hydraulic pistons were both heavily corroded). Back lift gate is no longer functional (parts on national backorder). A month later, we tried to use the air conditioning for the first time and it didn’t work. A compressor pump needed to be replaced, plus a transmission fluid leak was discovered and a micro-V belt had to be replaced ($1399.27 for that trip). 2 months after that, the check engine check light came on – code read as emissions and was reset. On 9/28/23 while driving the exhaust system because very loud. We took the vehicle to our local shop immediately. The exhaust system was heavily corroded and needs major repairs. We asked the shop to do a full inspection of the vehicle before proceeding with the exhaust repairs. This is when we found the full extent of the horror… The transmission was showing multiple codes for Jerk/Shudder and needs to be replaced. The intake manifold isn’t functioning. The catalytic converter is broken. Wilde Honda later Estimated those repairs at $18,848.48. When we brought these issues to the attention of Wilde Honda’s general manager Peter Bothe, their initial response was that they would tow the vehicle to auction and would give use whatever it sold for ($2000?) toward another vehicle purchase at Wilde Honda. The used car manager (Brent Totten) also told us that legally the vehicle only needs to function until it leaves the lot – if only we had known their attitude toward their cars BEFORE our purchase. After numerous failed attempts to talk to Peter Bothe, my wife and I were able to speak to him on the phone. He suggested bringing the vehicle to Wilde Honda and having someone from the service team inspect the vehicle and see if they could make the repairs for a reasonable cost – which turned out to be 18,848.84 (not including the lift gate). Their final offer to use was to trade in the vehicle and get $2500 toward another vehicle at Wilde Honda. If a proper inspection had been performed on this vehicle a majority of these issues would have been known. Either Wilde Honda didn’t do a proper inspection, or they did know about these issues and decided to sell this vehicle to us anyway. Do you want to buy a vehicle from a dealership that won’t stand behind their products? More

Sold me a car with multiple issues and failed to fix it completely the most recent time I took it in. They had my car for over a week and did nothing. Communication is terrible. The assistant service manag completely the most recent time I took it in. They had my car for over a week and did nothing. Communication is terrible. The assistant service manager Val tried to make it right and couldn’t even follow through with her promise. I’ve tried to contact her multiple times with no response. Will recommend anyone and everyone stay away from Wilde. More

Richard was great and helpful in helping me look at vehicles. We discussed different options and what would be best for me. vehicles. We discussed different options and what would be best for me. More

Great staff. Enjoyed the deal and experience. Give them all a big raise. Good job. Enjoyed the deal and experience. Give them all a big raise. Good job. More