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Wilde East Towne Honda

Madison, WI

4.8
5,785 Reviews
Wilde East Towne Honda in Madison, WI, also serving Janesville, WI and Portage, WI is proud to be an automotive leader in our area. Since opening our doors, Wilde East Towne Honda has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Honda or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Wilde East Towne Honda will get you into the car or truck you choose with professionalism and attention to your needs. Wilde East Towne Honda has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Wilde East Towne Honda offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (608) 268-6130 if you have any questions or comments.
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5555 High Crossing Blvd

Madison, WI

53718

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Showing 5,785 reviews

December 27, 2018

Great experience and pricing for daughter's first car Very receptive to our needs and budget for the car. They made the process very seemless and efficient which helped make the purchase less stressful. More

by Firecarbuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Kaleas, Samir Karimi, George Penny
Dec 28, 2018 -

Wilde East Towne Honda responded

Thank you for sharing your feedback! We are happy to hear our team could help make your car buying experience so easy. It was a pleasure working with you, and we hope we can be of service in the future!

December 27, 2018

Best experience ever. I came into the dealership looking for a car not thinking I would be buying one the same day. That all changed, however, when Laura met us at the fro More

by musicgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Kaleas, Samir Karimi
Dec 28, 2018 -

Wilde East Towne Honda responded

Your feedback is greatly appreciated! We are happy to hear Laura and Samir could help make your experience so memorable. It was a pleasure working with you, and thank you for choosing Wilde East Towne Honda!

December 27, 2018

Efficient, knowledgeable, and straight forward! We had been looking for a new car for awhile and almost left without one--however, last second, we decided to talk leasing (we brought it up, not the More

by Frogger1926
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Hardrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenn Ogunsola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2018 -

Wilde East Towne Honda responded

Thank you for sharing your feedback! We are happy to hear our team could help make your experience so easy and memorable. It was a pleasure working with you, and thank you for choosing Wilde!

December 27, 2018

Seriously easy My wife and I knew it was time to start the process of trading in/buying a different car. We went to Wilde since we knew that Kenn worked there and we More

by DaisyQL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Hardrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenn Ogunsola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2018 -

Wilde East Towne Honda responded

Your feedback is greatly appreciated, DaisyQL! We are happy to hear Kenn and Karen could help make your experience so easy. It was a pleasure working with you, and we hope you enjoy your Honda CR-V!

December 26, 2018

great place to buy your Honda I bought my new Honda Civic here. They give me a great price compare most of dealers nearby Madison. The process is fast. Their customer service and p More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony De Petro
Dec 26, 2018 -

Wilde East Towne Honda responded

Your feedback is greatly appreciated! We are happy to hear that you enjoyed your car buying experience with us. It was wonderful working with you, and thank you for choosing Wilde East Towne Honda!

December 23, 2018

Seamless Transaction!! I have never had such an easy experience as I did with Wilde East Towne Honda!! I bought a 2019 Honda Civic & Tony took the time to make sure I unders More

by Tinal1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony De Petro
Dec 26, 2018 -

Wilde East Towne Honda responded

Thank you for taking the time to share your feedback with us! We are so happy to hear that you enjoyed your car buying experience with us, and that Tony could help. It was wonderful working with you, and we hope that you enjoy your new Honda Civic!

December 18, 2018

Awesome! I can't Say enough! I bought my new Honda Accord here. I can't say enough about the sales people and the dealership. They were kind and courteous! It did not feel like More

by Gundagirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Bothe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Hidalgo, Leticia Acosta
Dec 19, 2018 -

Wilde East Towne Honda responded

Your feedback is greatly appreciated! We are happy to hear our team could help make your car buying experience so easy and memorable. It was a pleasure working with you, and thank you for choosing Wilde East Towne Honda!

December 17, 2018

trade-in We wanted to trade-in our 2017 CR-V for a 2019 model. We needed to accomplish this in time for our migration south. Veli Deschev found the exact model More

by dtfkcox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Velislav Deshev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samir Karimi
Dec 18, 2018 -

Wilde East Towne Honda responded

Your feedback is greatly appreciated, dtfkcox! We are happy to hear Veli could help find the car you wanted. It was a pleasure working with you, and thank you for choosing Wilde East Towne Honda!

December 14, 2018

Charges me for tire rotation but it seems they don't do it a I paid for the tire rotation during my B1 service recently at Wilde east Honda. After that I had to give my car for a puncture fixing which was alread More

by Mathew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim
Dec 17, 2018 -

Wilde East Towne Honda responded

We are disappointed to hear your experience did not exceed your expectations, Mathew, and we would like to get in touch with you to learn more. At your earliest convenience, please contact me, Evan Warwick, Customer Service Manager, at 608-316-2308

Dec 17, 2018 -

Mathew responded

If you want to learn more about this incident, check with jhergenroether@wethcars.com. I had sent multiple emails to him on this. Also I had provided my feedback on the survey also. I haven't received any follow-up from Wilde east which means the service team does not even want to respond. It's almost 15 days and nobody had reached out to me. I have put a voicemail to your below number so that you can reach out to me.

Dec 18, 2018 -

Wilde East Towne Honda responded

Mathew, our Service Manager, Jim Hergenroether, just reached out to you via email with photos of the tire rotation that was done on your car. Please let us know if you have further questions.

Dec 18, 2018 -

Mathew responded

Yes. I got email from Jim, you were also looped in that. If they had found out that there was a puncture then they should have informed me before doing the tire rotation. Without rotating the rear tire I am wondering what sort of tire rotation they did.its your responsibility to explain that to the customer. I did not get any information that the rotation was done in a different manner. However Jim could have clarified it by replying to my email on Dec 2nd itself. Which no one cared until I put the review in this DR site. Also your service advisor gave me the checklist which said all my tires are good. So did they actually found that there was a puncture or not ?. Anyway I don't want to spend time on this back and forth

Dec 19, 2018 -

Wilde East Towne Honda responded

Mathew, it is evident that we did not meet your expectations for your recent visit. The tire rotation was $19.95 and you were given $5 off, meaning you paid $14.95 for it. We will be mailing you a check for $15.77($14.95+tax) to cover the entire cost of the tire rotation.

December 12, 2018

Misleading and incomplete ads, unprofessional supervisor There is a Sale this dealer has going on up until 12/31/2018. It reads " 0% APR Financing Up To 60 months for well-qualified buyers on all remaining 2 More

by Disappointedme
Recommend Dealer
No
Employees Worked With
Laura Kaleas
Dec 14, 2018 -

Wilde East Towne Honda responded

We are concerned by your comments and would like the opportunity to speak with you to learn more about your experience. Please contact our Customer Service Manager, Evan Warwick, at 608-316-2308 at your earliest convenience.

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