Wilde Chrysler Jeep Dodge Ram

Wilde-ly poor service Bottom line up front: - Wilde Jeep attempted to give me back my vehicle in an unsafe condition. After 4 days and $1200 spent it was in the exact sam Bottom line up front: - Wilde Jeep attempted to give me back my vehicle in an unsafe condition. After 4 days and $1200 spent it was in the exact same condition. Long version: - Several months ago I took my Wrangler in due to it not starting and hesitation when accelerating. After 4 days in the shop and costly hunch-based checks being performed, without the diagnostics to support them (think shooting in the dark based on the "feeling" of the service tech), I was told it was drivable and that I could avoid another rental vehicle payment by picking it up. I went in to grab it and it was literally in the same condition... zero change. As the service employee was pulling it into the bay, presumably road-worthy, I heard the engine stalling and when he turned it off I could not restart it. I asked the tech if this was truly safe to drive as I expressed my belief that it did not sound any better than it had when I dropped it off. The employee stated, just as the service rep on the phone did, that it should be just fine. They did state it still needed a MAP sensor replaced but that I could just bring it back after the part was received to get it installed, no big deal. Initially I was happy with this determination as I was renting a vehicle to use while mine was being serviced. Upon arriving to receive my unsafe vehicle, coupled with the fact that multiple Wilde employees were telling me it was fine to use, I found myself in a complete state of dismay. I was completely confounded and upset that they would 1) Attempt to give me back an unsafe vehicle (**conditions considerations applied) 2) Display a lack of vehicular knowledge commensurate to the level expected of a licensed dealership and 3) On the money already spent on their so-called diagnostic work and parts replacements - I had zero confidence that I was throwing my money into anything real. **To add context to the severity of this foul-up is the fact that in WI, at that time, temps were below zero, windchill dropped it into the -20's and I on occasion would travel with a baby who was only 10mo old at the time. Further, I have an hour commute to work, which leaves plenty of time and distance to be stranded without immediate response. When the MAP sensor was eventually replaced my vehicle was good but not great. I left the shop with it. A few days later it starting acting up again and threw 6 codes that fall into the same system that Wilde was working in. It would not surprise me if they just created more problems during the plucking-and-chucking-parts-trying-to-guess-at-solutions-instead-of-actually-doing-proper-diagnostics work that they did. Here's another quick example of what to expect: These trained and certified techs (some with over 30yrs experience I was informed by their service manager) zip-tied a sensor back into place instead of recommending and installing a replacement housing for it. Go figure that some of my subsequent issues were cleared up when I got the housing replaced. Needless to say, I did not go back to Wilde to get said subsequent repairs performed. - - - - - - - - - - - I went to Wilde to begin with, despite having another Jeep shop much closer to my house because we have friends who work at a Wilde dealership in another city; I greatly regret doing so. The experience was so bad that now I get Wilde mailers sent to me (I have called and asked them to take me off of their lists but they have failed to follow-through on that request) and each time I receive them I am reminded of just how immensely unsatisfactory this repair experience was. - - - - - - - - - - - I am not as delusional to think my post will cause harm to Wilde, in their bottom-line and such, nor is that what I wish but if you have read this far into my post I simply hope that you go elsewhere with your service needs and avoid the possibility of what happened to me happening to you and your family. Positive: I really enjoyed interacting with the ladies at the front counter, where you pay bills. Wilde- Please pass on the obligatory auto-response. None needed. More

Purchase - 2019 RAM Rebel This purchase marks the fourth vehicle that we have purchase from this team (Elijah Mader, Peter Spano and Pedja Urosevic). Our experiences have ALWA This purchase marks the fourth vehicle that we have purchase from this team (Elijah Mader, Peter Spano and Pedja Urosevic). Our experiences have ALWAYS been outstanding. The team consistently makes the process friendly, honest and informative. I would recommend this team to anyone looking to purchase a new vehicle. More

Just the Best What can I say, this is the 14th vehicle that we purchased from Wilde in the past 10 years, if they were not the best I would not keep coming back, El What can I say, this is the 14th vehicle that we purchased from Wilde in the past 10 years, if they were not the best I would not keep coming back, Elijah is an extremely knowledgeable product specialist and Peter and Josh, make deals you cant refuse, Jennifer and Mikhail handled my paperwork and had me in and out in less than 20 minutes I definitely recommend this dealership, More

Jeff Beamon fabulous salesman Jeff is genuine and personable. He listened to my specific need and found a solution. The entire process was relaxing and fun. I recommend anyone seek Jeff is genuine and personable. He listened to my specific need and found a solution. The entire process was relaxing and fun. I recommend anyone seeking to purchase a new vehicle to see Jeff first. More

Comfortable, Easy Experience Devin Cornell was a very real and honest guy (unlike the typical used car dealer). I was sick of playing games with annoying dealers who don't care ab Devin Cornell was a very real and honest guy (unlike the typical used car dealer). I was sick of playing games with annoying dealers who don't care about the buyer, that's what drew me back to this dealership and ultimately led to me buying my first car here. (Which I'm VERY Glad I did) More

Lease experience Stopped in on a very busy day, the last Saturday of the month. One thing I hate is sitting in the dealership for hours while they do their paperwork. Stopped in on a very busy day, the last Saturday of the month. One thing I hate is sitting in the dealership for hours while they do their paperwork. That didn’t happen here. After looking at a few cars and selecting one, the rest went very smoothly. We told them earlier we had an appointment so it was suggested we come back Monday to pick up the car. That was great for us. More

Easy Purchase This dealership gave me a low price right from the get go on my inquiry. All the other dealers came in over $75 higher (per monthly payment). Everyt This dealership gave me a low price right from the get go on my inquiry. All the other dealers came in over $75 higher (per monthly payment). Everything was simple and they returned all my questions and calls. A great experience. More

I had a great experience AGAIN with Wilde. This time I had Josh Rose add my salesman and he was terrific. He asked what my wants and needs were for my new vehicle, and it was taken care of! Sm This time I had Josh Rose add my salesman and he was terrific. He asked what my wants and needs were for my new vehicle, and it was taken care of! Smooth process!! More

Best Customer Service!!! If you are looking into a new vehicle. I highly recommend working with Elijah. He is so great, made the process of car buying a breeze, and even walke If you are looking into a new vehicle. I highly recommend working with Elijah. He is so great, made the process of car buying a breeze, and even walked me through all the key features on the vehicle after my purchase. Anyother key member Pedja, my finance guy...helped keep me in budget and still getting everything I wanted. Amazing guys, amazing place. Will definately be going back!! More

Great support with truck selection and warranty coverage opt Sales rep. Worked with my on best pricing as well as trade in value. Finance worked with me to select best warranty coverage at a price I could handl Sales rep. Worked with my on best pricing as well as trade in value. Finance worked with me to select best warranty coverage at a price I could handle More