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Wilde Chrysler Jeep Dodge Ram

Waukesha, WI

3.6
766 Reviews
Call Dealership (262) 544-5400

1710 Hwy 164

Waukesha, WI

53186

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766 Reviews of Wilde Chrysler Jeep Dodge Ram

November 08, 2022

Everyone was very professional and friendly. They answered every question I asked, and made my experience enjoyable. Mr. Junk was very helpful with setting up my App on my phone for my 2023 Je More

by ltapper62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guy Junk, Benjamin Meeks, Jordan Drzewiecki
Report | Print
Nov 09, 2022 -

Wilde Chrysler Jeep Dodge Ram responded

Hello, thank you for the 5-star review! We're pleased to read about the enjoyable and helpful service you received from our Sales Team. Congratulations on your new 2023 Jeep Grand Cherokee! It was a pleasure working with you and we look forward to seeing you in the future at Wilde CDJR!

November 07, 2022

Great service. Always friendly and professional! I’ve been bringing my Jeep back to the dealer for service since I purchased it. More

by as76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Hemandez
Report | Print
Nov 08, 2022 -

Wilde Chrysler Jeep Dodge Ram responded

Hello, we appreciate the 5-star review! It was our pleasure to provide you with a friendly, and professional experience. We look forward to working with you again in the future at Wilde CDJR!

November 05, 2022

Service department always does a great job. Tyler does a great job taking care of my vehicle need. More

by rfaust2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Zimmerman
Report | Print
Nov 08, 2022 -

Wilde Chrysler Jeep Dodge Ram responded

Hello, thank you for the first-class review. We're happy to learn about the great job our Service Team has done. We hope to see you next time at Wilde CDJR!

Nov 08, 2022 -

rfaust2 responded

Could not thank Tyler enough for all the work he does and his professionalism

October 31, 2022

My sales man was awesome and financial group did all they could to get best rates! Great job all around. More

by TANRICH30
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian O'Steen
Report | Print
Nov 01, 2022 -

Wilde Chrysler Jeep Dodge Ram responded

Hello, we greatly appreciate the review and having the opportunity to work with you at Wilde CDJR. We look forward to working with you in the future!

October 29, 2022

The dealership was quick and good to work with. My salesperson Elijah was great in responding and explaining everything More

by QUINNYQ44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Janz, Elijah Mader, Belmir Salihovic
Report | Print
Oct 31, 2022 -

Wilde Chrysler Jeep Dodge Ram responded

Hello, thank you for leaving a review of your customer service experience with our team. We're pleased to learn about the quick service and our Sales Teams quick responses to questions. Please let us know how we can improve our services for the future and we look forward to seeing you next time!

October 24, 2022

Guy Junk my sales rep was great, would recommend him to my friends and family. The finance portion was not so great, took took long and the rep was pushy and not professional. More

by kmorgenroth0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy Junk, Jim Janz
Report | Print
Oct 24, 2022 -

Wilde Chrysler Jeep Dodge Ram responded

Hello, We are happy to know your sales representative was great to work with and appreciate the recommendation. We hope to have the opportunity to work with your friends and family in the future. Thank you for letting us know about the level of service you have received from the Finance Department. This does not reflect our mission to provide our customers with a 5-star level of service. Please don't hesitate to reach out to us with any further concerns.

October 23, 2022

Excellent service by our sales person Doug. Doug also has the knowledge to instruct customers about the new features on the Jeep. THANKS DOUG ------ More

by jborucki3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Rodriguez
Report | Print
Oct 24, 2022 -

Wilde Chrysler Jeep Dodge Ram responded

Hello, we're pleased to learn about the excellent service and knowledge Doug has provided you with. We hope you are enjoying your Jeep. We look forward to working with you next time at Wilde CDJR!

October 17, 2022

Everyone at the dealership worked with me on short notice to get us the vehicle we needed. Everyone was friendly and accommodating. More

by Cmichel
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian O'Steen
Report | Print
Oct 17, 2022 -

Wilde Chrysler Jeep Dodge Ram responded

Hello, We are thrilled to read that our Sales Team was able to help you get into a vehicle on short notice while providing friendly and accommodating service. We hope you're enjoying your new vehicle and look forward to seeing you next time at Wilde CDJR!

October 08, 2022

We would recommend this dealership as long as you are not financing through them. I would also caution you to be very adamant regarding fees and taxes and titling as they will try to use their titling compan More

by A.BERGHAUS20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Janz, Chris Kusko, Antony Faraos
Report | Print
Oct 14, 2022 -

Wilde Chrysler Jeep Dodge Ram responded

Hello, I'm sorry to learn about how you feel in regards to our financing process. I would love to connect with you and answer any questions you may have about the fees or financing. We do want to thank you for working with us and hope to continue in the future. At your earliest convenience, please consider reaching out to me directly. Joshua Rose jrose@gowilde.com New Car Sales Manager

October 01, 2022

No customer service and unprofessional. Won't call you back on status of your vehicle in for service. Never have I dealt with such unprofessionalism! Nobody answers the phone nor returns vo More

by LB
Recommend Dealer
No
Employees Worked With
Derrick Grosenick
Report | Print
Oct 03, 2022 -

Wilde Chrysler Jeep Dodge Ram responded

Good Morning, I'm very sorry to hear about your experience at our dealer and would like to help in whatever way I can or at least talk to you about what happened during your visit so I can talk to the employee(s) involved. This level of conduct is not acceptable to me or the department. Please contact me at via email at jstreeter@gowilde.com or via phone at 262-529-7292 if you feel comfortable and I would love to talk! Thanks for your time! Jay Streeter Service Manager at Wilde CJDR

Oct 04, 2022 -

LB responded

I dropped my vehicle off on 9/18/2022 at Wilde Honda since I had just purchased it on 8/26/2022 for water seeping in where the seatbelt rests between the metal of the vehicle. Honda had to forward it to Jeep dealership since then and I still don't have my car. I was told I should my vehicle back 9/22/2022 then Friday 9/23/2022. Then I called to follow up Monday 9/26/2022 and still no vehicle. Was told part was ordered at Chrysler. Then I left voicemails for service rep Derrick Grosenick and service manager at Jeep also reached out Wilde Honda and no one has returned my calls going on 2 weeks and my vehicle still sitting waiting on a part?

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