Wiesner Hyundai - Service Center

Came in at 10:15 and left and 2:00 PM ! .. I was told 30-40 mins for diagnosis and another 30-40 mins for fixing the problem.. Took forever and person helping me was very argumentative w .. I was told 30-40 mins for diagnosis and another 30-40 mins for fixing the problem.. Took forever and person helping me was very argumentative when I complained about the duration of the entire event. have been using this service since 2018. First time it was this bad. More

Service as always was excellent. Aerial was extremely helpful.. Wiesner and Aerial are going to continuer to service my GM truck for as long as I live in Houston. Aerial was extremely helpful.. Wiesner and Aerial are going to continuer to service my GM truck for as long as I live in Houston. More

Worse dealership in the country for service after the sale. I will never buy from them again. sale. I will never buy from them again. More

They were very professional and the process did not take long. I would others to come. long. I would others to come. More

We had a very good service experience this time for oil change and state inspection. change and state inspection. More

Excellent service every time. Excellent service every time. Excellent service every time. Excellent service every time. Excellent service every time. Excellent service every time. Excellent service every time. More

The basic service was excellent, the customer service representative, Brittany Brawley, is very professional and knowledgeable. She went the extral mile to make sure that I received top notch service. H representative, Brittany Brawley, is very professional and knowledgeable. She went the extral mile to make sure that I received top notch service. However, I asked for a quote to d repair of two things on the body of my car and never received the quote. For this reason, I will never consider Wiesner for body repair for my vehicles! More

Not happy about me experience at the service center. I bought my car from Weisner and I also purchased my warranty at the same time. I had a check engine light on and the car was making a weird noise. I I bought my car from Weisner and I also purchased my warranty at the same time. I had a check engine light on and the car was making a weird noise. I have been waiting to take in the car for some other issues, so I told the service representative my concerns. Unfortunately, I was told after my car being in the shop for 2 days that none of my items were covered under warranty. Then when I asked to pick up my vehicle, I was charged $300 for no work done. That’s crazy. Don’t ever cover the diagnosis for the check engine light. The issue turned out to be a bad thermostat. The part from AC Delco is around $100. I bought the part at a local part store for $60, the coolant temperature sensor and a gallon of coolant for $100 at my local Auto parts store. it took me bought 45 minutes from start to finish. I am not a mechanic. The quote that I was given for this repair was $960. That included 4.5 hours of labor. You should be ashamed of yourself. That is ridiculous. That is not how you should treat customers, especially someone that bought 2 vehicles from your dealership. More

Finished oil change within an hour. I love the speed of their work. Waiting area could be a little nicer. I love the speed of their work. Waiting area could be a little nicer. More

Britney is great and the service is always great. Drop off is convenient and I love the coupon in the mail. Drop off is convenient and I love the coupon in the mail. More