Wiesner Buick GMC - Service Center

Consistent Wiesner in Conroe has stood the test of time in great customer service and competitive pricing. I have been using them for servicing my GMC truck sin Wiesner in Conroe has stood the test of time in great customer service and competitive pricing. I have been using them for servicing my GMC truck since 2009 and even though I have relocated, I choose to remain a loyal customer since no other dealership has been able to match them or even come close for that matter and it has everything to do with the great folks that work their like Sabrina, who is always on top of her game knowing what service is due and welcoming me back each time like an old friend. Thanks for taking such good care of customers like myself, you are greatly appreciated. Sincerely, ARH More

I had recently purchased a car from Wiesner in Conroe and discovered that I did not have the tire lock key to my tires. I went in without an appointment and was told I would have approximately a two hour discovered that I did not have the tire lock key to my tires. I went in without an appointment and was told I would have approximately a two hour wait. I had places I needed to be but also needed to have that taken care of so said that I would wait. I had barely sat down in the customer lounge when Karen Walton came up to me and introduced herself as a Customer Care Specialist. She said that she had been made aware of my plight and had secured a courtesy car for me to use while they worked on my car. She was very attentive, professional, friendly and efficient. She went way above any customer service I have received before. She made sure I was comfortable in the car and gave me her number in case I had any questions while I had the car. She made it possible for me to keep my appointments and made my experience at the service center one of the best I have ever had. Thank you Karen! More

Took my 2006 GMC Envoy to dealer for low oil pressure, told them there must be leak even though no obvious source because I had added 5 quarts in last 2 months. Tech said "no, the code only indicated oil told them there must be leak even though no obvious source because I had added 5 quarts in last 2 months. Tech said "no, the code only indicated oil pressure sensor failure, you must have just not added enough." Kept it all day and charged $500+ to change out sensor & add oil. Of course, the problem persistend. Took it to the neighborhood mechanic who used his eyes, ears, & knowledge to figure out in 5 minutes that both valve cover gaskets were blown & leaking, said it's a common problem on GM 5.3L V8. He replaced them (and sensor, again)--no problems at all in the 7 months since. Then more recently, took it to Wiesner for an air conditioning vent problem. Again kept it all day, when they called me to pick it up it wasn't fixed, Sabrina said sorry, tech on duty that day wasn't familiar with the CODE for an air handler problem. Why ever buy from a dealer with a totally incompetent service department? More

I would recommend this Dearlership for both sales and service. Bill Marquis is exceptional to work with. The service Department is very clean and efficient. The guest waiting room is comfortable and v service. Bill Marquis is exceptional to work with. The service Department is very clean and efficient. The guest waiting room is comfortable and very clean. My truck was serviced and washed before it was returned to me. Just a great experience. More