Wiesner Buick GMC - Service Center

Terrible service department This dealership has the worst customer service department that I have ever dealt with. I have a bumper to bumper warranty, but I can't get an appointm This dealership has the worst customer service department that I have ever dealt with. I have a bumper to bumper warranty, but I can't get an appointment because they won't call me back. I have left multiple message for the service manager Ronnie and no reply. I even spoke with the general manager Terry Hatfield and after telling me he would look into it he now won't call me back after leaving multiple messages. Do not buy a car from these guys if you ever want it serviced. More

Service department Pam Rangel was my Service Consultant and was awesome she was very much on her game and was very Pleasant to deal with and not the mention that we l Pam Rangel was my Service Consultant and was awesome she was very much on her game and was very Pleasant to deal with and not the mention that we love our 2015 DENALI YUKON that we bought from Missy Wagner who's we are very happy with Great Dealership all away around Thanks The LeMaire's More

Bad service Took my Buick enclave to have some repairs done decided that I may want to trade it in and after two phone calls I still could not get an appraised v Took my Buick enclave to have some repairs done decided that I may want to trade it in and after two phone calls I still could not get an appraised value on the vehicle so I had the repairs done they tried to charge me for things that did not need to be fixed then when I went to pay the cashier was very rude in telling me that they didd not accept checks over $200. ( they don't mind taking a down payment check over $200) after many years of buying cars and loyalty to their service dept I'm done. More

Service experience Exceptional service. Very devoted to go above and beyond in order to get the job done. Communicates very well. Very impressed!! Excellent work!! Thank Exceptional service. Very devoted to go above and beyond in order to get the job done. Communicates very well. Very impressed!! Excellent work!! Thanks Mr. Teer.I was a satisfied customer! I had an issue dealing with a used GMC truck that was sold by another dealership nearby. We were sent to Wiesner GMC service unanounced. Mr. Teer was not informed by the other dealership about the problems to be serviced. Mr. Teer made all the arrangements necessary in order to get the truck in safe condition for my daughter to drive. We were serviced very quickly. More

works great First off thanks for following up with me after the repair. Repair part works great, forget yet that I don't have to manually release anymore. Took lo First off thanks for following up with me after the repair. Repair part works great, forget yet that I don't have to manually release anymore. Took longer than expected, by far to get the part, but service was good, and car works fine. Thank you Sylvia. More

Timely repairs I went in for routine maintenance. My vehicle had a few recall notices. The wait time would have been longer than I could have stood for so a courte I went in for routine maintenance. My vehicle had a few recall notices. The wait time would have been longer than I could have stood for so a courtesy car ( which was relatively brand new) was loaned to me during the interim. I was told to expect my car to be ready the following day but I got a call late in the afternoon that the work had been done and it was ready for pick up. More

great service no problems in and out on time just as scheduled, car services, washed and all employees were professional and courteous as expected of deale service no problems in and out on time just as scheduled, car services, washed and all employees were professional and courteous as expected of dealer More

Outstanding service! I brought my vehicle in on an unscheduled emergency issue around 8:00 AM and it was repaired and back to me by 3:00 that same day. I brought my vehicle in on an unscheduled emergency issue around 8:00 AM and it was repaired and back to me by 3:00 that same day. More

Monthly News Letter Exterior Detail Deal Great job! My 2000 Chevrolet looked like new. The price quoted was for exterior detail, but to our pleasure the interior was also vacuumed. Absolut Great job! My 2000 Chevrolet looked like new. The price quoted was for exterior detail, but to our pleasure the interior was also vacuumed. Absolutely the best price around! Bill was so friendly and professional, Thanks, crew GREAT JOB! More

New Buick inside damaged by Chair This console damage was by a chair being brought home in passenger seat. Not a good idea to place leg of chair against the front console. It was fix This console damage was by a chair being brought home in passenger seat. Not a good idea to place leg of chair against the front console. It was fixed Beautifully and the charge was reasonable. The shuttle service rocked :) Cracked Console ~ My fault. Thank You Service department I Still Have a New Buick with NO Damage. Great Job! More