Wide World of Cars BMW

I was interested in purchasing a BMW. I preferred email communication but my questions were not answered fully or promptly. At times I was told they were having email and phone problems. I later found a communication but my questions were not answered fully or promptly. At times I was told they were having email and phone problems. I later found a another dealer that responded quickly to email and voice mail. More

This was my second BMW that i purchase from Joe within the last 4 months. I actually wasn't even looking to purchase a second car for another year, but Joe found the EXACT car that i wanted. He remembered the last 4 months. I actually wasn't even looking to purchase a second car for another year, but Joe found the EXACT car that i wanted. He remembered a casual conversation that we had and alerted me when this opportunity came up. He is extremely detailed oriented, patient, and incredibly easy to work with. Joe is the type of salesperson that makes the car buying process easy to digest. In other words, if you buy one car from Joe, you will buy all your cars from Joe. I would recommend him highly. More

Smoothest purchase in my 50 years of car buying. From the time my wife and I entered the dealership to when we drove away the experience was pleasurable. Terrance was patient with my wife's questions, f the time my wife and I entered the dealership to when we drove away the experience was pleasurable. Terrance was patient with my wife's questions, fully explained all the features of the car. He made it easy to switch from a long relationship with a different brand. More

I called and emailed about 4 dealerships about ordering a specific BMW model and configuration. Alan Himmelfarb at Wide World BMW offered a great price, and unlike other dealers in the area, he was very upf specific BMW model and configuration. Alan Himmelfarb at Wide World BMW offered a great price, and unlike other dealers in the area, he was very upfront about the process and fees. It was an amazing car buying experience especially since this was my first BMW. Alan was very knowledgeable about the car I wanted. He also made the effort to work around my schedule when it came time to pick it up the vehicle. Very nice guy! I look forward to doing business with him again! More

Wide World BMW tried to fix my car 3 times. This was a notorious 5-series F10 pulling to the right issue. Wide World did 3-4 alignments on the car (including an alignment that was done on Ferrari machine notorious 5-series F10 pulling to the right issue. Wide World did 3-4 alignments on the car (including an alignment that was done on Ferrari machine nearby) and it did not fix the problem. The car was eventually lemoned under NY New car lemon law arbitration procedure. I would like to note low level of expertise of BMW mechanics and shop foreman in this dealership. While they are polite and show an eagerness to help, the result is not up to expectations. If alignment procedure doesnt fix the problem there must be some other issue that should have been addressed. Anyway the car was lemoned and arbitrator witnessed the pull that the dealership ignored or pretended that doesnt exist. Wide World BMW charged me for the last alignment that did not fix the car. I contacted Steven Karasek by email requesting a refund for the last alignment that was done on my car. My email was left with no response. I am hoping that Wide World will finally pay attention to this. More

After completing an extensive search of the entire Northeast, Wide World BMW offered the best price without any haggling. Alan Himmelfarb was always easy to contact. It was the best car buying experi Northeast, Wide World BMW offered the best price without any haggling. Alan Himmelfarb was always easy to contact. It was the best car buying experince I've had. More

JOE SEGRETI IS A FABULOUS SALES PERSON; FRIENDLY, POLITE AND KNOWS HIS PRODUCT. jOE TOOK THE TIME TO GO OVER OUR NEW CAR AND EXPLAIN EVERYTHING...I WOULD DEFINITELY RECOMMEND HIM TO MY FRIENDS. STEPHIE & AND KNOWS HIS PRODUCT. jOE TOOK THE TIME TO GO OVER OUR NEW CAR AND EXPLAIN EVERYTHING...I WOULD DEFINITELY RECOMMEND HIM TO MY FRIENDS. STEPHIE & RON STERN More

come back to add oil after 1 week of purchase service dpt needs to do a better job before delivery/hope better next time thanks needs to do a better job before delivery/hope better next time thanks More

Terrence was very helpful in understanding my requirements and nail down the search of the vehicle and quickly reach a deal. I would highly recommend Terrence. requirements and nail down the search of the vehicle and quickly reach a deal. I would highly recommend Terrence. More