
Wide World of Cars BMW
Spring Valley, NY
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Working with Alan was a pleasure. No "high ball" quotes, just an open and honest discussion of my needs and budget parameters. I leased a fabulous car and would not hesitate to recommend him ball" quotes, just an open and honest discussion of my needs and budget parameters. I leased a fabulous car and would not hesitate to recommend him or Wide World to anyone. More
Easy to deal with, very personable and friendly sales person. Great selection of cars. Management very professional. Great prices. Wished they offered different leasing options ie; 48 months, 60 month pl person. Great selection of cars. Management very professional. Great prices. Wished they offered different leasing options ie; 48 months, 60 month plans More
It was a great experience getting this lease car from Wide World this time. I was working with Brian, easy and fast communication, Brian replies emails/calls quickly so make the leasing experience much m Wide World this time. I was working with Brian, easy and fast communication, Brian replies emails/calls quickly so make the leasing experience much much better. I didn't feel like I was getting overwhelm by a typical sales, trying to sell everything to the customer. But instead, Brian was informative, listen to what I want and need and got the exact car I want. Will recommend more friends to this dealership. More
the service department is outstanding. suzanne and steve are nothing short of exceptional. they really go above and beyond for their customers. i couldn't imagine servicing my car anywhere else. the sales t are nothing short of exceptional. they really go above and beyond for their customers. i couldn't imagine servicing my car anywhere else. the sales team is great as well. More
I would like to express my gratitude for a such a great car leasing experience here at Wide World BMW. Working with Ben and Brian was a pleasure as they went above and beyond my expectations. I truly appre car leasing experience here at Wide World BMW. Working with Ben and Brian was a pleasure as they went above and beyond my expectations. I truly appreciated the time and effort that was put into weighing out my options and helping me to decide which car was best for me, assisting with car insurance, and finally sitting with me to show and explain all the options of the car. Ben's personality, honesty and professionalism is exceptional! Not once did I feel pressured, hurried, or like it was just another sale. Both Ben and Brian made my purchase of the 435 xi m sport smooth, friendly and as easy as can be. They followed up with me to make sure I was comfortable and satisfied with my car and not to hesitate contacting them if I need anything else. I am so pleased with the service I have received and definitely recommend anyone looking for a BMW to come to Wide World BMW! More
Very pleasant, quick, accurate and responsive to the concerns I had with my vehicle. I would highly recommend this service department S they don't xx you at all. concerns I had with my vehicle. I would highly recommend this service department S they don't xx you at all. More
I recently had the honor to meet Mrs. Leale I have to say she is very knowledgeable and friendly, this day and age were people are in such a hurry and don't take the time to explain things this is NOT her! s she is very knowledgeable and friendly, this day and age were people are in such a hurry and don't take the time to explain things this is NOT her! she was and has to be the best person I have come in contact with when it comes to great customer service in a long time. More
Very helpful, always asking me if i need anything while i wait. Sue is especially helpful always take the time out of her day to make sure i am satisfied with my vehicle. wait. Sue is especially helpful always take the time out of her day to make sure i am satisfied with my vehicle. More
I have been bringing my BMWs to Wide World BMW for many years and do so because they are great to work with. All work gets done as needed and promised and on-time. Everyone is friendly and I don't think years and do so because they are great to work with. All work gets done as needed and promised and on-time. Everyone is friendly and I don't think the word "can't" is in their vocabulary. It's comfortable place to wait, but they always provide a loaner car if needed. Over the years I have been coming there I have worked with Steve Karasek and Suzanne Leale and they make me feel that we are partners in caring for my vehicles. More
By pure luck in 2011, I purchased my last X5 at Wide World and had serviced my truck there throughout my lease and they have always been outstanding. As I was coming close to the end of my lease I wante World and had serviced my truck there throughout my lease and they have always been outstanding. As I was coming close to the end of my lease I wanted to get into another X5 but there were some variables i had that needed to be factored in. I went to a few other dealerships just to "see" but no one was able to come to close to what Alan & Brian did for me at Wide World. They took all the factors i had into consideration, they knew the criteria that was important to me with regards to a new vehicle. They did not have an X5 on the premis to suit my needs but within a few days they found a vehicle that had everything that was important to me and MORE! As they promised, the vehicle was there within a few days. Alan was a pleasure to work in terms of preparing the paperwork in advance, contacting my insurance company and answering all of my questions. He sat in the vehicle with me the day I picked up to make sure i was comfortable with how all of the additional features worked. I work in retail and it is nice to see that they are extremely customer service oriented and did everything they could to retain me as a repeat Wide World Customer. I would recommened to anyone looking to purchase a BMW to absolutely go to Wide World. Brian & Alan were truly a pleasure to work with and I am thrilled with my new X5! More