
Wide World of Cars BMW
Spring Valley, NY
Filter Reviews by Keyword
By Type
Showing 1,125 reviews
Great buying experiance We worked with Manny after being referred to him by a friend, and he was great. He responded to all questions and calls even after business hours. We We worked with Manny after being referred to him by a friend, and he was great. He responded to all questions and calls even after business hours. We were continuously updated with the status of our purchase. We would definitely recommend Manny to our friends and other potential customers. More
Worth the trip I have bought and sold many cars over the years. With the use of the internet I have closed many deals over the phone. Working with Alan at Wide Worl I have bought and sold many cars over the years. With the use of the internet I have closed many deals over the phone. Working with Alan at Wide World was a great experience. He and the team worked with the deal as presented by TrueCar, aligned the pricing to meet my needs and delivered on what was promised. These are critical factors when deciding to bypass several, more local dealerships, and driving and hour and a half to get my new car. More
Sales review We found everyone at the dealership to be very friendly and knew their products. Our sales advisor, Manny,(Emanuel Saint Louis) made our purchase fun We found everyone at the dealership to be very friendly and knew their products. Our sales advisor, Manny,(Emanuel Saint Louis) made our purchase fun and effortless. We would recommend Manny and the dealership to anyone looking for a pre-owned or Certified Bmw. More
Wonderful experience, service & people Manny was wonderful, he took time to answer all questions on the phone, then had the car I was interested in ready with the AC running, and also had s Manny was wonderful, he took time to answer all questions on the phone, then had the car I was interested in ready with the AC running, and also had someone waiting to appraise my car. We came back the next business day to pick up the car and he had it cleaned and ready to go. There was a problem with getting the sign off from our financial company and he pressed them hard to get me out of there, and back to work. He kept me occupied while I waiting also. Ned was also great when I was signing off the financial paperwork. It was a wonderful experience all around and I got a great deal on the exact car I wanted. I'm actually looking to Manny for another car now... Chris Cortese More
Emmanuel "Manny" is "the One" to Work With in the CPO Dept I do not live in the area but had some local business to do and stopped at this dealership on a whim to check out some cars. Emmanuel "Manny" Saint Lo I do not live in the area but had some local business to do and stopped at this dealership on a whim to check out some cars. Emmanuel "Manny" Saint Louis helped me that day and proceeded to stick with me and work with me for weeks to break through my hard shell and earn my business to get me in the car that I wanted, for the price I wanted. Manny is patient, knowledgable, fair, respectful and what I feel to be honest in a business where sales guys sometimes have a bad reputation. He also has a positive "can-do" attitude; I wanted to go home in the car I purchased yesterday and both he AND the finance director (Ned Goldstein) stayed an HOUR after the dealership closed just so I could go home with my car. Thanks to Manny and Ned for your help and dedication. More
New Lease June 2014 Picked up my new BMW 335 last week. Car is beautiful, dealership was fantastic, my third vehicle from this dealership in the last 12 years. Salesman Picked up my new BMW 335 last week. Car is beautiful, dealership was fantastic, my third vehicle from this dealership in the last 12 years. Salesman was very helpful and knowledgeable. I would recommend this dealership to my friends and family. More
The best I've ever been to Even though I live all the way in Brooklyn, I come all the way to Rockland for all my service needs because I love this service location. They have e Even though I live all the way in Brooklyn, I come all the way to Rockland for all my service needs because I love this service location. They have excellent communication, which is extremely important to me and they are also great about providing alternate means of transportation, including drop-off and pick-up service. Sometimes, if they finish before they expected, they'll drop the car off to me, which is so convenient. Of all the service centers I've been to, including Life Quality BMW in Brooklyn, Wide World far surpassed in communication, courtesy, respect and professionalism. I also made my latest lease purchase with Will Gallagher, who did his best to get me the best deal. Suzanne Leale is extremely respectful and helpful, and I plan to always come here for all my BMW needs and you should to! If you find that you ever have a complaint with them, just take a visit to Life Quality and you'll be sorry you every left them. More
Great customer service, patient, and very thorough This was a great experience working with the folks at BMW Spring Valley. Unlike alot of the other dealerships I visited these folks were focused on wo This was a great experience working with the folks at BMW Spring Valley. Unlike alot of the other dealerships I visited these folks were focused on working with you to get a car for a price that was sensible. They bent over backwards to make sure I didn't feel like they were trying to get the best deal out of me by listening to any concerns and trying to accommodate them as much as possible - especially the sales rep (Mendy) that worked with me More
Great service I called with a flat run flat tire and was told that as long as I got there at least 1 hour before closing that they would be able to service me.....a I called with a flat run flat tire and was told that as long as I got there at least 1 hour before closing that they would be able to service me.....all the other BMW dealers that I called including my own locally ( Hudson valley BMW) didn't even have the tire in stock...anyway it wound up being a punctured tire and cracked rim and they had both in stock......how lucky was that....or was it even luck or great parts management .......anyway I was still out in an hour with a new rim and tire , plus a great car wash.......awesome job guys..........thumbs up to Steve Karaseck........he delivered as promised....................many thanks guys......Ray Cotto More
Experience I had a great experience at wide world of BMW. Joe Segreti is a great sales associate and a kind person. He was thoughtful, professional and made I had a great experience at wide world of BMW. Joe Segreti is a great sales associate and a kind person. He was thoughtful, professional and made my experience easy. He puts the customer first and always follows up to ensure they are satisfied. I am truly happy and satisfied with him and my new BMW!! I always compliment this dealership and would always recommend him to others. Ava Charles More