Wide World of Cars BMW
Spring Valley, NY
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A Good Result Due to the Efforts of Mike Boden Mike Boden deserves the highest possible "5" rating for turning around a bad situation he had inherited, and creating a good result for my family. I Mike Boden deserves the highest possible "5" rating for turning around a bad situation he had inherited, and creating a good result for my family. I would highly recommend him to anyone needing a used car. After many twists and turns, Mike and his boss Al unwound the upper management decision to cancel my agreed purchase (backed by a signed contract!) and made sure that the price originally posted on line, then confirmed twice in writing, was finally honored. In addition, through weeks of bureaucratic delays (at the original owner's finance company, my insurance company, and two state DMV processes), Mike was helpful, sincere, sympathetic, understanding, and able to solve every roadblock encountered in this car sale. The dealership itself, however, is another story: After a test ride and returning moments later with a cashier's check for the full amount in my signed contract, I was told by the first sales guy (right after he had quit over this) that the owner of the dealership had "cancelled the sale" and "... would rather sell the car at auction ... " than at the quoted price. After he drove away I discussed this situation with his suddenly now ex-boss, Al, who promptly assigned Mike to the transaction. Thus began Mike's earning of top ratings in all aspects. So you can now see my rating dilemma: Mike, Al and the support staff were all wonderful, but the owner's attempt to cancel my purchase is the reason why I can't recommend the dealership and must rate them at the bottom for "friendliness" - while I can definitely recommend Mike who was extremely friendly! More
Thank you Steve and Suzanne always go out of their way to take care of their customers. I own a X5d and 335d. 335d is known to have many problems and they unde Steve and Suzanne always go out of their way to take care of their customers. I own a X5d and 335d. 335d is known to have many problems and they understand it and take care of it every time even though diesel is not very common in the States. Thank you. More
Thank you George! If you are in the market for a used BMW, I highly recommend George Popa at Wide World BMW. He was very professional, knowledgeable, and honest. He w If you are in the market for a used BMW, I highly recommend George Popa at Wide World BMW. He was very professional, knowledgeable, and honest. He went the extra mile to make sure we were completely satisfied with our purchase. It was a pleasure doing business with George. More
Excellent Very good experiences and will recommend people for sale associate Michael Borden Also very informative , explain everything in details and also all s Very good experiences and will recommend people for sale associate Michael Borden Also very informative , explain everything in details and also all staff was nice and made u feel at home away from home. More
Car buying experience Spoke to sales person George Popa in sales department. Very professional courteous and respectful. Answered questions professionally and honestly, to Spoke to sales person George Popa in sales department. Very professional courteous and respectful. Answered questions professionally and honestly, to the point. Will definitely deal with him again More
X331I Buy My purchase experience was exceptional. The sales person I interacted with (George Popa) was knowledgeable about the vehicles he sells and does every My purchase experience was exceptional. The sales person I interacted with (George Popa) was knowledgeable about the vehicles he sells and does everything he can to make the buying process a pleasure. As this was a fleet purchase I have added George to our approved suppliers so when my company is looking for our next vehicle he and Wide World BMW will be at the top of the list. More
Great Car and Great sales person Michael was very friendly and helpful. worth the drive to that dealership. the car was in very good shape and same as the listing which didnt disappoi Michael was very friendly and helpful. worth the drive to that dealership. the car was in very good shape and same as the listing which didnt disappoint me. the wait to get everything done took forever but at the end i know my car was taken care of and i walked out happy. thank you very much Michael! More
George was extremely resourceful and patient. The dealership has many vehicles to chose from. The staff and manager is very knowledgeable about their inventory. Made the process of purchasing a The dealership has many vehicles to chose from. The staff and manager is very knowledgeable about their inventory. Made the process of purchasing a car from this dealership very easy. More
my firrst BMW I bought my first BMW, preowed 3 years old. I love it. Everything went well. I got a great deal and my sales person Michael Boden was great! I bought my first BMW, preowed 3 years old. I love it. Everything went well. I got a great deal and my sales person Michael Boden was great! More
"George Popa Sales rep" George is an excellent sales person, he worked with our son to get him the best deal. Very honest and no surprises. Our son explained what his budge George is an excellent sales person, he worked with our son to get him the best deal. Very honest and no surprises. Our son explained what his budget was and he worked within it and kept him on target. Totally satisfied with the service received from everyone at this dealership. We would recommend George's services highly. More