Wide World of Cars BMW
Spring Valley, NY
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Great Service Michael and his manager from the pre-owned department were great to work with. Michael made sure the car was like brand new before taking it home. We Michael and his manager from the pre-owned department were great to work with. Michael made sure the car was like brand new before taking it home. We also came back to talk with the BMW Genius who was helpful and spent as much time as we needed. Great car and great dealer! More
My Dream Car My experience at Wide World BMW was interesting.. Thank goodness for a professional who introduced himself and walked me through the entire process.. My experience at Wide World BMW was interesting.. Thank goodness for a professional who introduced himself and walked me through the entire process.. Mr Hasaan Pires is all around experienced salesman with grace and class.. With his dedication to follow through from start to finish without hesitation eased my mind and helped me drive off in the car I love.. Thank you Hasaan and your team ! More
Quick and painless I was very nervous walking in to BMW but Michael really made me feel welcomed. I told him my dream and all he did was make it come to a reality. I tol I was very nervous walking in to BMW but Michael really made me feel welcomed. I told him my dream and all he did was make it come to a reality. I told him my budget and he found a perfect match for me. Now I'm driving in luxury and prestige. Really would recommend Michael if this is your first experience. More
Great Experience All Around No gimmicks or nonsense, straight deal without a headache. Dealt with Mike Boden, couldn't be happier. Hard working sales adviser that was upfront fro No gimmicks or nonsense, straight deal without a headache. Dealt with Mike Boden, couldn't be happier. Hard working sales adviser that was upfront from day one. Highly recommend Michael. In and out deal, great car and great price. More
Great customer service! Alan Himmelfarb was a true professional and extremely helpful! I was extremely satisfied from the beginning to end of the process.Thank you for the g Alan Himmelfarb was a true professional and extremely helpful! I was extremely satisfied from the beginning to end of the process.Thank you for the great experience! More
Great, attentive staff and service As first time BMW owners, we were patiently educated on all the features of the line. We purchased a pre-owned vehicle which had minor nicks and scra As first time BMW owners, we were patiently educated on all the features of the line. We purchased a pre-owned vehicle which had minor nicks and scrapes -- when we picked up the car the body looked perfect and the car hummed! Our Client Advisor, George Popa and his manager, were exceedingly courteous, knowledgeable, and eager to help us through the process of buying a car. Thank you George and John. More
It was an amazing experience I had When I parked my car Haasan came right out to me and ask do I need help. The customer service was amazing and we got straight to the point. I wanted t When I parked my car Haasan came right out to me and ask do I need help. The customer service was amazing and we got straight to the point. I wanted to get into something same day and he made it happen with everything I wanted. Been to 2 other BMW's and didn't like what I heard and no follow up either which I was extremely upset with. But once I met Haasan he made me feel comfortable and he put a smile on both my daughters and my face which was amazing. More
Excellent service time and time again I scheduled a last minute appointment for my New York state inspection. Not only did they accommodate me the same day but they had me in and out in le I scheduled a last minute appointment for my New York state inspection. Not only did they accommodate me the same day but they had me in and out in less than 20 minutes. They're always a pleasure to work with and exemplify the professionalism that you'd expect from a premier dealership. I wouldn't take my vehicle anywhere else for service. Keep up the great work! More
Geore Popa Wonderful experience World Wide BMW is very lucky to have such a professional like George Popa working for them. I hope they appreciate him as much as Wonderful experience World Wide BMW is very lucky to have such a professional like George Popa working for them. I hope they appreciate him as much as I do!! More
A Good Result Due to the Efforts of Mike Boden Mike Boden deserves the highest possible "5" rating for turning around a bad situation he had inherited, and creating a good result for my family. I Mike Boden deserves the highest possible "5" rating for turning around a bad situation he had inherited, and creating a good result for my family. I would highly recommend him to anyone needing a used car. After many twists and turns, Mike and his boss Al unwound the upper management decision to cancel my agreed purchase (backed by a signed contract!) and made sure that the price originally posted on line, then confirmed twice in writing, was finally honored. In addition, through weeks of bureaucratic delays (at the original owner's finance company, my insurance company, and two state DMV processes), Mike was helpful, sincere, sympathetic, understanding, and able to solve every roadblock encountered in this car sale. The dealership itself, however, is another story: After a test ride and returning moments later with a cashier's check for the full amount in my signed contract, I was told by the first sales guy (right after he had quit over this) that the owner of the dealership had "cancelled the sale" and "... would rather sell the car at auction ... " than at the quoted price. After he drove away I discussed this situation with his suddenly now ex-boss, Al, who promptly assigned Mike to the transaction. Thus began Mike's earning of top ratings in all aspects. So you can now see my rating dilemma: Mike, Al and the support staff were all wonderful, but the owner's attempt to cancel my purchase is the reason why I can't recommend the dealership and must rate them at the bottom for "friendliness" - while I can definitely recommend Mike who was extremely friendly! More