Wide World of Cars BMW

Great First Time Experience I purchased my first BMW and was assisted by Michael Boden. Michael was attentive, knowledgeable, and patient with all of my questions and concerns. H I purchased my first BMW and was assisted by Michael Boden. Michael was attentive, knowledgeable, and patient with all of my questions and concerns. He was not "sales-y". I would recommend him and Wide World to anyone interested in purchasing a BMW. They took the time to make sure the car was perfect before they let me drive away in it. You will not leave this dealership without all of your questions answered. Excellent service from the top down. More

What an experience i cancelled the extended warranty I cancelled the extended warranty the day we picked up the x5 Gary told us to come on the next day my wife went there to sign the cancellation and t I cancelled the extended warranty the day we picked up the x5 Gary told us to come on the next day my wife went there to sign the cancellation and the low life made my wife wait and then he wouldn't see her because it was on a friday a week an half later they are still sending the paper work home so it will be two weeks so so so low you only expectated from a fly buy dealer not from a bmw dealership so so so low More

Easy Transaction We were traveling from Syracuse NY and Mark kept in touch with us from the time we left Syracuse until our arrival at the dealership. We test drove th We were traveling from Syracuse NY and Mark kept in touch with us from the time we left Syracuse until our arrival at the dealership. We test drove the vehicle, came to terms on the price and within 3 days we were bringing it home. The transaction went smoothly and we would recommend anyone to go and see Mark !! More

Go there for George George was our salesman. I didn't are much for his manager at the dealership.......... If not for George I very well could have ended up a of a bad c George was our salesman. I didn't are much for his manager at the dealership.......... If not for George I very well could have ended up a of a bad car dealership experience. He was very honest, upfront and most importantly not so forceful. He did even follow up couple of times after the sale to make sure everything was ok which I think is good customer service. I would not do business with the dealership if it had not been for George More

George Popa The only salesman i would deal with again!!!!! George was a breathe of fresh air. We all dread going into dealerships and dealing with the typical salesman. From the get go George was professional, George was a breathe of fresh air. We all dread going into dealerships and dealing with the typical salesman. From the get go George was professional, very courteous and not persistent on just making a deal.He answered all my questions had all the information on hand. He was easy to contact and responded quickly when he wasn't available to speak on the phone. We picked up the car and all that he had promised was accomplished. I definitely would encourage everyone to see George in used car sales at WW BMW. Also John the manager at used car sales was a pleasure to deal with. He took time to listen to my concerns and tried to accommodate as best he could. All around it was a great experience. More

GREAT, HAPPY I went to World wide BMW of Spring valley met with Joseph Gensert Purchased a new 5 series BMW he was so helpful answered all of my question about the I went to World wide BMW of Spring valley met with Joseph Gensert Purchased a new 5 series BMW he was so helpful answered all of my question about the car. he also followed up with me to see how everything was going with my new car. I would recommend Joe to all of my friends. JB More

Please do not use this salesman Great dealership! Extremely poor salesman. Mr. Gansert was unavailable for fundamental needs when I was transferring to a new BMW lease. He was unreac Great dealership! Extremely poor salesman. Mr. Gansert was unavailable for fundamental needs when I was transferring to a new BMW lease. He was unreachable by phone and had very little follow through on basic tasks that a dealer is responsible for. Avoid working with this employee. More

George Popa-great experience!!! I could not be happier with the experience I had at Wide World BMW. My Client Advisor George Popa was extremely knowledgeable and professional. He ans I could not be happier with the experience I had at Wide World BMW. My Client Advisor George Popa was extremely knowledgeable and professional. He answered all my questions and followed up with me when I asked him to.Of course he wanted me to buy the car that day, but understood and respect me when I said Iam not sure, if he will be pushy sales person he will make me to walk the other direction but he was not!I felt like he was honest and worked to get me the best deal possible. I would recommend and actually already have recommended George to friends that would consider purchasing a BMW.I got beautiful 4 series convertible, this was my second car bought thru the years at Wide World BMW.This was by far the best buying experience that I have ever had and will certainlybbe back to purchase another wehicle when that times comes. George Popa you are simply THE BEST!!!! Thanks a lot More

George P. I can not begin to say how good George P. is not only as a sales person but as an ethical human being, he treated me as family more than a customer. M I can not begin to say how good George P. is not only as a sales person but as an ethical human being, he treated me as family more than a customer. My Range Rover was delivered to me and we ran into some issues with getting it registered and on the road, George did all that he could to keep me in the loop and was very transparent. As for the assistant managers John S. And Al L., worst customer ever, they were very rude at times as well as didn't follow through on the current status of the vehicle registration issue. One part of a managers duty is to assist with complaints and make it right. Because of them I had to notify my family's attorney. The SUV stayed parked in my driveway for 7 days because I could not drive it. I finally spoke to the assistant sales manager Brian who immediately took care of the situation. Brian had no knowledge of what was going on. This issue could have been resolved sooner had they made Brian aware. Thank you Brian. And a special thank you to George P. George and Brian are the only reason I would recommend this company to purchase a car. More

Top Notch Service! I can't say enough about the wonderful experience I had with George Popa at Wide World BMW. After just a few minutes it was obvious that he is just a I can't say enough about the wonderful experience I had with George Popa at Wide World BMW. After just a few minutes it was obvious that he is just an honest, kind and down to earth human being. He went out of his way to expedite the purchasing process and when I couldn't leave with the vehicle because I had no one to drive the car I had arrived to the dealership in, he personally drove 1.5 hrs to Brooklyn the next day to hand deliver my purchase! I've been a BMW customer since 2005 and even though there are closer dealerships to where I live I will return to Wide World BMW. More