Wide World of Cars BMW

Good experience Good experience. Salesman was excellent (George Popa). Very helpful, knowledgeable answered questions throughly. Easy to speak to and accommodating. H Good experience. Salesman was excellent (George Popa). Very helpful, knowledgeable answered questions throughly. Easy to speak to and accommodating. Had vehicle ready for pick up when promised. More

Finally an outstanding dealership This is my fourth BMW purchase, unfortunately previous dealerships did not impress us. Our sales person Michael was both professional & extremely This is my fourth BMW purchase, unfortunately previous dealerships did not impress us. Our sales person Michael was both professional & extremely patient with my constant interruptions of business telephone calls, Michael did not hesitate to ensure every detail of our purchase was both efficient and enjoyable. He also responded to late night emails, which again reinforced the work ethic he exhibits. More

Spur of the moment I had decided to check out some BMW's at this dealership as a spur of the moment thing. My girlfriend and I live about 45 minutes away, so with traffi I had decided to check out some BMW's at this dealership as a spur of the moment thing. My girlfriend and I live about 45 minutes away, so with traffic the drive was a little longer. We were annoyed with the traffic and construction on the Tappan Zee Bridge and semi tired from a long day(s) work. Upon arrival to Wide World BMW, we had encountered Michael Boden, he made our attitude better. He was honest, personable, and took the time to sit with us through our experience. He was able to negotiate a good deal for us and before I knew it, my spur of the moment browsing lead to a purchase. I also dealt with Will Gallagher. Although I only dealt with Will for a short period of time, he seemed like a genuine person and helped answer all my financial questions. More

Total loss to back on the road I recently had my BMW salvaged in a total loss claim, so I went back to the same dealership I bought my first 328i from. I was a little uneasy having I recently had my BMW salvaged in a total loss claim, so I went back to the same dealership I bought my first 328i from. I was a little uneasy having to go through the process of getting a new car again, searching inventories, and finding what I liked. Though this process was made much easier once the salesman approached me for what I was looking for. He was very knowledgeable, inquisitive, and after a little while of talking he knew what I was looking for, not what he wanted to sell me just to make a dollar. He was able to answer any questions I had and enlightened me on any offers or options that I had available. I felt I was being looked at as a person not a number and a dollar sign. He even gave me a hand when I was dealing with my insurance carrier. These encounters are what will bring me back to this dealership. More

Excellent Customer Service... Good Job George!!! This is the third car purchased from WideWorldBMW and every time our experience has been great. The customer service at this dealer is exceptional be This is the third car purchased from WideWorldBMW and every time our experience has been great. The customer service at this dealer is exceptional because they take the time to know their customers. George Popa our sales person was very patient by taking the time to actually listen and deliver based on our needs and concerns. All of our questions were answered honestly and at no time we felt brushed off. On every car we had an interest or question George answered professionally. Also, thank you Brian, Manager, for giving us that personal experience by remembering us from our past purchases and making sure that this purchase meet all or our expectations. More

Top-rate Customer Service Michael Boden is entirely professional, courteous, patient and well-informed about the cars he sells. The entire experience of purchasing my X5 in Ju Michael Boden is entirely professional, courteous, patient and well-informed about the cars he sells. The entire experience of purchasing my X5 in July 2017 was positive. I highly recommend him as an individual who exhibits transparency, honesty and integrity. You won't go wrong with Michael! More

Entertained customers with great service . Mark Stephenson spent a lot of times test driving the car and have all the patience to answer our questions. We are very pleased and satisfied with th Mark Stephenson spent a lot of times test driving the car and have all the patience to answer our questions. We are very pleased and satisfied with the service he rendered to us. More

Total scam artists… We turned in my sister’s lease early because it was over on miles. Brian Sorce offered us a similar car but we had to absorb some of the cost from th We turned in my sister’s lease early because it was over on miles. Brian Sorce offered us a similar car but we had to absorb some of the cost from the miles, which is fine. The cunning and deceitful part of this transaction is that they inspected the old car and they said that it is in good condition and that was it. Nobody made us signed off on anything in regards to the old car condition and the car was gone. Now in retrospect I realized that’s the scam to get us to accept their deal. Next thing we get is the letter from the BMW corporate wanting to charge us $2K+ for random things on the car which we could have fixed for a fraction of the cost!!!!!!!!! Now basically we need to deal with them in court and argue our case. Totally disgusting. Even now when I write this review I see many people we dealt with are gone….they must have huge employee turnover. I hope they close that chicken shack soon. More

Exceptional Service I was treated exceptionally well, both personally and professionally by Maurice Eley at first, then Michael Boden. I felt that I got honest, reliabl I was treated exceptionally well, both personally and professionally by Maurice Eley at first, then Michael Boden. I felt that I got honest, reliable answers to my questions, and never felt pressured to finalize a sale. When I couldn't get to the dealership to see a car that had just arrived, Maurice brought it to my home to view and to test drive. . Michael spent as much time as necessary to help me decide on a car and to tutor me on how to operate the various functions. The treatment after the sale was no different. Several days later, I returned for a one hour tutoring session with Tyler, the 'Genius' as he is called at BMW. The financial part of the deal which was conducted by the business manager, William Gallagher was very straightforward, with no surprises, and completed in a reasonably short period of time. I recommend them very highly. More

Great Service. I had a great experience with Alan Himmelfarb. Of all the BMW dealerships I dealt with, this is the only one that treated me as a "valued customer" an I had a great experience with Alan Himmelfarb. Of all the BMW dealerships I dealt with, this is the only one that treated me as a "valued customer" and actively tried to figure out how to make a deal. Alan stayed on top of the process while my car was being built and gave me updates. He did his best to keep the return of my BMW at the end of my lease and the delivery of my new car take as little time as possible. He's terrific and I'll definitely return to him in three years when this lease runs out. More