Wide World of Cars BMW

All about customer service and satisfaction I thought I was taking a chance by leasing a car from a NY dealership when I am a NJ resident but WW could not have made the transaction more seamless I thought I was taking a chance by leasing a car from a NY dealership when I am a NJ resident but WW could not have made the transaction more seamless. They responded immediately to my internet inquiry and were extremely competitive on price. They went the extra yard to locate the vehicle I was looking for (a loaded 230i convertible with XDrive) in the color I wanted. Matt P. is a great salesperson and would highly recommend him to my friends. I will return for my next BMW! More

Excellent Customer Service and Easy Car Buying - DN From the moment I entered into the dealership, the customer service was top notch. Terrence Homes and Joe Gensert were both excellent to work with in From the moment I entered into the dealership, the customer service was top notch. Terrence Homes and Joe Gensert were both excellent to work with in getting a 2018 X3. Terrence was understanding, patient, and easy to work with. Any questions or concerns that I had, he took the time answer. He made the entire process very easy. He took the time researching any incentives and offers to get me the best possible deal. Joe made the financial process easy. He took the time to make sure that I did not spend more than I needed to by looking for any financial offers in addition to explaining all things financial. I would recommend working with both gentlemen and Wide World BMW if you're looking a new vehicle. More

Patient Riccardo: Riccardo worked with me to change my mind about returning my lease and going with no new car to finding a beautiful car built and customized perfectly Riccardo worked with me to change my mind about returning my lease and going with no new car to finding a beautiful car built and customized perfectly for me. With my hectic schedule he adjusted his approach from email, text and calls depending on what worked for me from time to time. He worked efficiently to review details, pricing and timeline so I was able to walk in and walk out in one appointment. I appreciate multi-tasking so I could really appreciate how the pick up timed. The finance manager was great just as he was on my last visit so it's so positive to see that consistency. Great Job WWBMW! More

Easy buying of BMW X3 I bought a used x3, 2018. Generally buying a used car is not an easy experience. You need to haggle so much and its like full day of effort. With this I bought a used x3, 2018. Generally buying a used car is not an easy experience. You need to haggle so much and its like full day of effort. With this dealership, I spent only close of 2 hours with agent George to close the deal. He was able to give me a reasonable price with much ease than my experience in past with other dealership. More

Excellent cistomer service We went to Wide World to see a used Mercedes-Benz C300. As they are primarily a BMW dealer and we were buying a competitors vehicle we were surprised We went to Wide World to see a used Mercedes-Benz C300. As they are primarily a BMW dealer and we were buying a competitors vehicle we were surprised at how knowledgeable they were with this particular car. From the first greeting to the final goodbye we were treated like the most important customer ever. Many thanks to Tyler and Terrance for their effort to make our experience professional and fun also to Joe for making the dreaded financing process a breeze. All in these 3 great guys made all the difference. More

My amazing experience Worked with an amazing team, who were able to guide me when it came to choosing a car and buying a car. They were very patient and went above and beyo Worked with an amazing team, who were able to guide me when it came to choosing a car and buying a car. They were very patient and went above and beyond to make my purchase as easy as possible. They treated me like family. I will definitely be coming back for my next car. My family has used them for years. More

Billy is AMAZING! I drove an hour and a half from Connecticut to look at my dream car at this dealership, which is how I got into contact with Billy. He was patient an I drove an hour and a half from Connecticut to look at my dream car at this dealership, which is how I got into contact with Billy. He was patient and kind and made sure my dad and I were comfortable. He was open and honest and answered all questions! I not only bought my dream car, but I drove it home today and am IN LOVE! Recommend Billy to EVERYONE !! More

He is amazing Emmanuel was very helpful and polite. I am glad he advised me, he is very knowledge and friendly. everyone who helped me was amazing, the older gentle Emmanuel was very helpful and polite. I am glad he advised me, he is very knowledge and friendly. everyone who helped me was amazing, the older gentlemen in the finance departement was very jolly and helpful and Tyler was very funny and friendly. All three men were outstanding and I tell everyone who ask me about my purchase experience how amazing it was. When I decide to buy another vehicle I will come back and tell others to get advised by Emmanuel. More

Very helpful and patient Billy was one of the best, open, and understanding salesperson I've ever met at a car dealership. He didn't rush my family and I at all and we felt we Billy was one of the best, open, and understanding salesperson I've ever met at a car dealership. He didn't rush my family and I at all and we felt we could tell him all of the issues and wants in a car. We ended up buying an amazing car and would have never found it without Billy. More

Hassan is an excellent Advisor! Usually when I walk into a dealership I’m very uncomfortable. Hassan made buying a car extremely easy. He was honest and a pleasure to deal with. I ev Usually when I walk into a dealership I’m very uncomfortable. Hassan made buying a car extremely easy. He was honest and a pleasure to deal with. I even reached out to him on a Sunday thinking I may have left a key to my other car at the dealership, he contracted me immediately and told me he’d find out the following day if they were in the dealership. If your looking to purchase a BMW go see Hassan! Thank you Hassan and Wide World BMW John D More