Wide World of Cars BMW

Joe Segreti was recommended by a friend of my wife who has bought multiple cars from him and I understand why. Joe is always helpful and patient and knowledgeable. He never did that dealership routine whe has bought multiple cars from him and I understand why. Joe is always helpful and patient and knowledgeable. He never did that dealership routine where the salesman goes to talk to the manager to answer a question he already knows the answer to or can figure out himself. Joe used his computer to work out the pricing and financing as we spoke, no wasted time or mystery. I felt that he was sincere in trying to put together a package that worked for me as well as the dealership. He made what is usually a trying experience, pleasant. I can understand why Joe was recommended to us and I would repeat the recommendation. More

This dealership gives terrific client care. The atmosphere is relaxed and the staff, especially Mr. Segreti, is attentive to your needs. An overall positive experience. atmosphere is relaxed and the staff, especially Mr. Segreti, is attentive to your needs. An overall positive experience. More

I have been buying cars from Joe for over 20 years, and everytime he greets me with a smile and his commitment to find me the car I want, at a great price, with no angst. Recently, I have bought both everytime he greets me with a smile and his commitment to find me the car I want, at a great price, with no angst. Recently, I have bought both the 3 series and 5 series cars from him, and each car was purchased with a full explanation of the car, the costs, the options, where he could find what I wanted if not there, and his commitmetn to me to make it easy, cost effective and a nice experience. He treats me with the same respect whether I am buying on the upper or lower end. He goes out of his way, for instance, when I lived near him, he would swap cars for me, when my car needed to be serviced. There is never any pressure to purchase, or any sales tactics to make one feel uncomforatble. In an industry which sometimes provides bad experiences, my experience with Joe has always been excellent, and I never worry about, or second guess, any recommendation which I give to others to use him. More

I was on the hunt for a specific BMW 3 Series 6spd (xdrive, options, mileage, CPO, colors, wheels, and year), give or take 1.5 years (autotrader/cars.com). With that said, it is safe to say I’ve not o (xdrive, options, mileage, CPO, colors, wheels, and year), give or take 1.5 years (autotrader/cars.com). With that said, it is safe to say I’ve not only visited several BMW dealers, but also worked with MULTIPLE sales advisors (1x1) within the industry, specific to the tri-state area. Phone calls, emails, visits, you name it... When you’re picky, patient and your bill of sale also weighs on the people/company you are buying from, then the customer experience is necessary and desired. I had the opportunity to work exclusively with Lenny. There is NO ONE in this business (within my experience) that is as dedicated, understanding and hip. I am all about relationships, and Lenny delivered. From start, to finish and EVERYTHING in between, Lenny kept in constant contact as well as understood my needs as a conscious buyer. The pricing was accurate, and the customer experience above par. IF you are looking to buy a BMW and/or vehicle, my strong suggestion/recommendation is – GO TO WIDE WORLD BMW (SPRING VALLEY, NY), and work with LENNY. -“Joe” More

Manny was great to work with. Friendly, knowledgable, and responsive!!! I went to the dealer on a Saturday morning and within 1-2 hours we had the car picked out and the right finance deal agreed on. Ask and responsive!!! I went to the dealer on a Saturday morning and within 1-2 hours we had the car picked out and the right finance deal agreed on. Ask for Manny if you're seeking a Certified Pre-owned BMW. More

The 2nd time I brought the car there I picked it up in the morning. Having dealt with other BMW dealers, I came to expect certain things. I asked the employee if they washed the car. He abruptly stated , the morning. Having dealt with other BMW dealers, I came to expect certain things. I asked the employee if they washed the car. He abruptly stated , NO! We didn't have time. If you want the car washed theres a place down the street. As I drove away I put my hand on a glob of grease that was on the arm rest. The window when I rolled it down and then back up had a smear of grease up the whole length of the glass! Had to bring the car back !!! The 3rd time I used them for service all my info was missing from their data base! An hour later i was finally checked in! The service advisor came back and said that because it took to long for me to check in there no more loaner cars!! But I could go to Enterprise and rent a car !! I told them to cancel the service, I needed my car back and I didn't have time to go renting a car at Enterprise! No apology! No offer to take me in the next day or even the next week! That was the last time I ever stepped foot into their showroom or service area!! Stay away if you don't want to get yourself aggravated!! More

This is the second BMW we have bought there. The people couldn't be nicer. We didn't feel rushed or pressured into buy a car. couldn't be nicer. We didn't feel rushed or pressured into buy a car. More

manny was very helpful in my situation. more salespeople should be like him thank you mr russell I will encourage more people to use world wide should be like him thank you mr russell I will encourage more people to use world wide More

Joe Segretti is the ultimate sales person and I would highly recommend him. He is professional and gets you the best price and service available. We just picked up our 4th car from him, we would not use highly recommend him. He is professional and gets you the best price and service available. We just picked up our 4th car from him, we would not use anyone else. Wide World and Joe Segretti are the BEST!!!! More

I bought a used car at Wide World BMW. Salesman Alan was great, and went above and beyond to create a great experience for me. great, and went above and beyond to create a great experience for me. More