Wide World of Cars BMW
Spring Valley, NY
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My wife and i had a wonderful experience at wide world. After a month of visiting dealerships in 3 states (ny, nj, pa) we were tired of the process, especialy the salesmen. All were men and most were stuck After a month of visiting dealerships in 3 states (ny, nj, pa) we were tired of the process, especialy the salesmen. All were men and most were stuck in the fifties, talking to me when it was my wife who asked the questions, telling her that she really didn't want things she was looking for, giving b.s. information (looking at you mahwah ford). Manny from wide world was the complete opposite. First off, he spoke to the person who asked the question. Simple, but noticable. He answered everything with measured responses: this is the feature, this is how you activate the feature, this is what it will do, but this is what it won't do (no over stating benefits). And on the few times that he didn't know something, we actually received a simple 'I don't know, but I will find out and I'll go find out/call you back. He took us for a test ride, accompanied my wife to our mechanic, worked with the service dept to correct a couple of minor things before we picked up the car, etc. Kept us up to date throughout the process (even to touch base at the end of the day to tell us that there was no update on a certain issue so that we didn't think it fell through the cracks. Wonderful salesman and terrific personality. And as we are pulling out, all paid for and done, here comes Fabio running over to us to tell us about a pair of headphones he noticed in the office that may go with the tv's in the X3. 5 minutes later, here he comes with the great headphones! Great team. More
Jason was exellent from start to finish. He was very professional and we were very happy with the whole experience and the deal that we received. professional and we were very happy with the whole experience and the deal that we received. More
I bought a 2010 528i at Wide World BMW. I was met by I bought a 2010 528i at Wide World BMW. I was met by Manny who proceded to take though one of the most pleasant and imformative car buying experience I bought a 2010 528i at Wide World BMW. I was met by Manny who proceded to take though one of the most pleasant and imformative car buying experiences I can remember. It's all to common to run into an oboxious car salesman who only want to get your signature and thier commission as fast as posible. Manny and Ned proved to be a wonderful exception to the cliche and they have ensured that I will be coming back to your dealership for years to come. Thank you. Regards, Karl More
the Guys are putting there extra effort to make the business much worth. nice service provided and even they are really helpful after buying process. would love to recommend them again and again.!! business much worth. nice service provided and even they are really helpful after buying process. would love to recommend them again and again.!! More
Jason Lugue was an absolute pleasure to deal with. He answered my numerous questions in a prompt and friendly manner. He was very patient and spent a great deal of time going over the various features i answered my numerous questions in a prompt and friendly manner. He was very patient and spent a great deal of time going over the various features in the car. You can tell that he enjoys his job and making people feel good about their new car. I work late and he brought the car to my home at 8:00 at night so I could view it. I would absolutely recommend working with him. More
My wife and I just bought two new X3's from Wide World. (I am in the dealership as I write this). We had as positive experience as we have ever had at a car dealership. They were friendly and professio (I am in the dealership as I write this). We had as positive experience as we have ever had at a car dealership. They were friendly and professional, and they gave us a great price. The salesman did not pressure us and neither did the finance manager. This was an extremely positive stress-free experience and I highly recommend them. More
Manny's patience, friendliness and professionalism made our purchase a joy. We did extensive research online to find the best car with the best price, and Wide World was our first priority. Once we set foo our purchase a joy. We did extensive research online to find the best car with the best price, and Wide World was our first priority. Once we set foot in the dealership, there was no need to visit another dealer (actually we did the weekend ago, but that was just to check out the car's colors -- that dealership's price was ~$2000 above Wide World's). Manny gave us all the time we wanted to inspect the car and test drive. He also answered all the questions with honesty and detail. I will definitely come back again in the future should I need another BMW. More
We highly recommend this dealership. I was very impressed with price of the 2010 BMW 528xi was better than any other dealership around and the car was in a great condition. The main reason for the great expe with price of the 2010 BMW 528xi was better than any other dealership around and the car was in a great condition. The main reason for the great experience was the agent MANNY (Emmaneul). He is genuinely caring detailed and very customer focussed. We are extremely picky when it comes to the smoothness of the car and Manny made sure that the car was absolutely in tip top condition. Thank you Manny, we couldn't ask for more. More
Jay did an awesome job! He worked very well with us and kept in touch with us frequently in regards to when we would be expecting our BMW to arrive. Upon delivery, he was very accomodating and thorough to kept in touch with us frequently in regards to when we would be expecting our BMW to arrive. Upon delivery, he was very accomodating and thorough to make sure we got everything we asked for. It was a great experience and look forward to working with him and Wide World BMW in the future More
Alan, was very responsive and worked to get me exactly what I wanted at a reasonable price. Alan is true professional and I highly recommend him. I plan on buying my futre purchases through him. what I wanted at a reasonable price. Alan is true professional and I highly recommend him. I plan on buying my futre purchases through him. More