Wickstrom Ford

Manny, my salesman and Rob, from the management team, both did a great job. There was none of the "high pressure" sales used. They were both professional and curtious during the whole process. The vehicl both did a great job. There was none of the "high pressure" sales used. They were both professional and curtious during the whole process. The vehicle was clean and well maintained. The test drive was very good and they answered all of my questions. They also gave me the car fax data. I was allowed to have my mechanic examine the car before I made an offer. We discussed the price, came to an ageement , and made the deal. They"fixed" a cuple of smaqll issues we had and I drove away a very happy customer. I would recommend this dealership to anyone. More

My family has bought many cars (about 6 or 7 now) from this dealership. I continue to only go to this dealerhsip and service department whenever I have a concern/question, service need, or to purchase a this dealership. I continue to only go to this dealerhsip and service department whenever I have a concern/question, service need, or to purchase a car. Aaron has always been very helpful and makes sure I completely understand what is needed for my car. Service is always performed in a timely manner and is always done well. I feel confident that my car is being well taken care of when it is in for service, and I like getting the copies of the checklists they use when checking over my car. Any time I call to make an appointment or ask a question the staff is always friendly and helpful! More

My family has been buying cars from Wickstrom Ford for many years. My husband and I are on our 4th vehicle. Our daughter just bought her first car from Stephen Woodworth and made it a great experience for many years. My husband and I are on our 4th vehicle. Our daughter just bought her first car from Stephen Woodworth and made it a great experience for her. My sister and Brother in Law are on their 4th vehicle from Wickstrom as well. We all trust them and never had any problems with any area in the dealership. Whenever we have brought our vehicles in for service, Aaron is always friendly and very knowledgeable. Tom Hancock has always worked on all of our vehicle and we trust him 100%. He is very honest about what is wrong and what we need to drive our vehicle safely. He is the best mechanic! We only buy Fords because of this dealship and we will be their customers forever. Thank you, Geri Tambourine More

When I purchased a late model Ford van for work/recreation, the Wickstrom team walked me through the repairs that were needed, and worked closely with me to keep the repair costs to a minimum. work/recreation, the Wickstrom team walked me through the repairs that were needed, and worked closely with me to keep the repair costs to a minimum. Since then, I service all my vehicles at Wickstrom, regardless of make, When I needed a new SUV, I purchased from Wickstrom. I found the same care and dedication from the sales team that I experienced with the service department. The team at Wickstrom understands customer service! More

We have bought our lasts 3 vehicles from Wickstom Ford in Barrington , IL, and have been very happy with their sales and service. We keep going back. Whenever we have a problem with either of our current v Barrington , IL, and have been very happy with their sales and service. We keep going back. Whenever we have a problem with either of our current vehicles, my husband or I call Aaron in service and he is always quick to solve the problem to get us in and out. Pat and Todd have worked with the selling of cars, and we enjoy their service as well. More

The the customer service provided by Aaron has been superb. I know I am going to get the job done quickly as long as Aaron is arranging it. I know I can get oil changes and some work done for a lower superb. I know I am going to get the job done quickly as long as Aaron is arranging it. I know I can get oil changes and some work done for a lower price, but I choice to drive out there because I feel confident the work will be done correctly. More

I have four Ford products that I service regularly at Wickstrom. I really appreciate the personalized attention I get from Service Manager Aaron Grassel. He actually makes the service experience an en Wickstrom. I really appreciate the personalized attention I get from Service Manager Aaron Grassel. He actually makes the service experience an enjoyable experience. The most important thing is that I trust him. Can't say that very often in the car business! More

I used to manage an auto parts store and many times customers had questions about their vehicles and parts. Not being an experienced mechanic, I would call Aaron. Friendly,curtious and knowledgeable is customers had questions about their vehicles and parts. Not being an experienced mechanic, I would call Aaron. Friendly,curtious and knowledgeable is how in a couple of words I would describe him. I believe Aaron is an assest to the Ford family of dealerships and wish that there were more service guys out there with the attitude and paitience and respect that Aaron has. More

I am consistently pleased with the quality of service and the overall experience I have at Wickstrom. Over the last 4 years I have purchased 3 vehicles (one.need, two pre-owned) and have been very happy wit the overall experience I have at Wickstrom. Over the last 4 years I have purchased 3 vehicles (one.need, two pre-owned) and have been very happy with the value, quality, and service. Pat Dual is great to deal with on the sales side.... he always takes the time to understand what I'm looking for and finds the perfect fit in terms of style and price. The service department always has me in and out very quickly So i never feel like my time is bein wasted. Overalls the best dealership I've seen in a long time! More

I've been buying from Wickstrom for over ten years. My last three cars came from them (in addition to two company cars) over those years. My most recent purchase was for a new Expedition that really was last three cars came from them (in addition to two company cars) over those years. My most recent purchase was for a new Expedition that really was facilated by Aaron Grassel. Aaron has always been there in times of need and has always gone out of his way to take care of me and any problems that I've had. He was the reason that I decided to come back to Wickstrom to buy the car I have now. He is truely an asset and is the reason that I continue to come back for EVERYTHING - down to the oil change. Keep in mind that the dealership is not that close to my home, but it's because of the people that make me keep on coming back. There is just a comfort level there. More