Wickstrom Ford

I have been working with Wickstrom Ford for my car needs since 1996. For that entire time and throughout the organization, from sales and service to the owners, I have been treated professionally and fairl since 1996. For that entire time and throughout the organization, from sales and service to the owners, I have been treated professionally and fairly. Wickstrom has demonstrated a high level of ethics, personal involvement, service and tenacity in perfect balance to provide the vehicle and value that keeps me coming back. As a bonus, Wickstrom is highly involved in the community. Now my kids are grown and they are returning to Wickstrom with my encouragement…we refer to our salesman, Brian Powell as "our family car guy".. 'Nuf said! More

I have brought my navi in three times this year, tires, brakes, suspension, and now a tune up along with a fuel line flush. I have dealt with Markus from the beginning. I think he is fantastic at what he d brakes, suspension, and now a tune up along with a fuel line flush. I have dealt with Markus from the beginning. I think he is fantastic at what he does. He looks to save me money without compromising quality. Always set me up with a loaner so I can get on with my day. He is helpful in so many ways and thats why I see him for my repairs and maintenance. More

Went to Wickstrom after a HORRIBLE experience at another dealership. Jamie was WONDERFUL, she was so helpful and understanding of what I was looking for. I arrived 20 minutes early for my appointment with J dealership. Jamie was WONDERFUL, she was so helpful and understanding of what I was looking for. I arrived 20 minutes early for my appointment with Jamie, who came in on her day off to accomodate my schedule. Brandon had the car I was looking at pulled up front and went over all the features of it and answered any questions I had about it until Jamie arrived.This was by far the most painless process I have been through. No crazy number games everything was done to the point and my payment was right where I needed it to be. I've had my new car almost a week and have NOTHING bad to say about it or my experience at Wickstrom. Recommending everyone to go to Wickstrom you won't regret it. More

Don't be fooled with how nice these guys treat you when you walk through the door. They are con-artists with one goal in mind...to basically screw you. Andy(sales mgr) lied to my face when discussing the d you walk through the door. They are con-artists with one goal in mind...to basically screw you. Andy(sales mgr) lied to my face when discussing the deal that they proposed. He was very condescending as well. What a complete joke this dealership is. Word will get out that Wickstrom is not the place to buy a new car. I have many friends in the Barrington area who have inquired about this joint and they will now know to not even consider stepping foot into this den of thieves. More

I love the drive up service without having to make an appointment and the extended service hours. When giving an estimate on length of time the service will take they always are finished before the estim appointment and the extended service hours. When giving an estimate on length of time the service will take they always are finished before the estimated time. If I am going to wait for the car they always seem to try to get it out quicker than promised to reduce wait time. While price may be slightly more than the "quick" service shops, I feel that I can trust the mechanic's judgment and that I am not getting sold services that I do not need. Wickstrom would not be in business as long as they have without the great staff. More

Best dealer in the Northwest suburbs by far. As a local fleet manager for two different Village's, this dealer is the most effecient, friendly and reliable dealer i have had the pleasure to work with. The fleet manager for two different Village's, this dealer is the most effecient, friendly and reliable dealer i have had the pleasure to work with. They have very knowledgeable employees; from service writers, ASE technicians, experienced parts staff, sales team and most of the employees have been there over ten years plus. I would recommend this dealer to anyone looking to purchase or to have their vehicle serviced! More

I have purchased and or leased over 30 cars for personal use and Wickstrom Auto Group is by far the most reputable and professioanal organization I have ever had the pleasure of dealing with. My sphere of e use and Wickstrom Auto Group is by far the most reputable and professioanal organization I have ever had the pleasure of dealing with. My sphere of experience includes American cars, Mercedes, BMW and Lexus. Wickstrom offers a solution to your needs vs. selling you a car, and their service department is spectacular. When you do business with the Wickstrom Group you become part of the Wickstrom Family, a major unperpinning of their enormous success over the decades. If anything, visit Wickstom an experience their professionalism and use that as a benchmark. More

I was greeted when I walked into the dealership, I was asked if I needed help i said I was just looking for now, then i was told if I need help to let them know. When I did need help every question I aske asked if I needed help i said I was just looking for now, then i was told if I need help to let them know. When I did need help every question I asked was answered honestly. It was the best experience i've ever had buying a car. There service department was as as friendly as could be. I have sent my wife there for service and was worried they might try to add additional items because she knows nothing about cars. They never tried to oversell her anything. I would never think about buying a car from anyone else. My salesman calls me occasionally to ask me how everything is going and never tries to get me to come in and purchase a new vehicle. Last the showroom and service department are very clean. More

Bought 2 new cars in July. Have always trusted Dave Alison with our business. He's very knowledgable and was very helpful with explaining the gaggets on the vechicles and setting stuff up. We have alwa Alison with our business. He's very knowledgable and was very helpful with explaining the gaggets on the vechicles and setting stuff up. We have always had great service from the sales department. Wickstrom's service department is extremely wonderful. Mike Murphy has given us exceptional service for years. Service is fast, courtous and accurate. I would recommend Wickstrom to anyone looking for a vechicle or just service it's a wonderful place, they treat you well. More