Wickstrom Ford

My girlfriend and I had been looking for a few months for the perfect Jeep. We went to a few dealerships in the area and was just waiting for the perfect one. She found the vehicle online and we traveled ove the perfect Jeep. We went to a few dealerships in the area and was just waiting for the perfect one. She found the vehicle online and we traveled over to Wickstrom in Barrington. Right away we were met by CJ the sales rep. CJ was professional and very helpful. Right away he offered us coffeee/ drinks etc to help us feel welcome. It was towards the end of the night and he took his time to take us through the vehicles we were looking at. He pulled them into the building and showed us the specs on each one. He was great to work with and never once tried to push on the sale. CJ even took us through the shop and the sales floor showing us where everything was as far as service or waiting area. We ended up driving home the Jeep that my girlfriend picked out that night, we have never felt more comfortable at a dealership before. The financing manager was also very kind even though it was past closing hours. We would both recommend this dealership to anyone looking for a new or used vehicle. More

As potential repeat customers, we recently saw a vehicle advertised by Wickstrom that we wished to purchase. We learned that the vehicle was being held for a party that could not decide between it and anot advertised by Wickstrom that we wished to purchase. We learned that the vehicle was being held for a party that could not decide between it and another vehicle. We were then delighted to eventually receive a phone call from the salesman, stating that Wickstrom was putting the vehicle back on the market. Our response was that we would be in the next day to purchase the vehicle. Imagine my disbelief when, after driving about 60+/- miles, I was told by the salesman that the owner of Wickstrom had sold the car to his neighbor, and that he did not have our cell number to reach us. Five days later, much to our amazement, the salesman contacted us again and told us that the owners' neighbor backed out of the sale, and that the car was now available if we were interested, and that he would "HOLD" it for us until we got there. I responded to him that I thought that Wickstrom had "HELD" the vehicle for us the first time! Ultimately we found a newer vehicle with more options, at a different dealer, for the same price. This experience, however soured us on doing any further business with Wickstrom. "Buyer Beware!" More

Had a great and painless experience when working with Ashley on building my new Mustang. She was helpful, knowledgeable, and provided frequent updates as to the status of the car. A pleasure to work with Ashley on building my new Mustang. She was helpful, knowledgeable, and provided frequent updates as to the status of the car. A pleasure to work with for sure, and I will be returning in the future! Special mention to Pat Duval as well, both were excellent to work with. More

I just purchased my first Ford Explorer from Wickstrom Ford in Barrington and the experience was great. Our sales professional was Brian Powell and he made the experience stress free and enjoyable. We wil Ford in Barrington and the experience was great. Our sales professional was Brian Powell and he made the experience stress free and enjoyable. We will definitely be buying our future cars from the Wickstrom Ford in Barrington and recommending this dealership to our friends and family. Keep up the good work!! More

With it being 11 years since my last vehicle purchase, I was a bit nervous about going through the whole process. Mitch Cierniewski answered all my questions and made the whole experience very smooth and ea was a bit nervous about going through the whole process. Mitch Cierniewski answered all my questions and made the whole experience very smooth and easy. Mitch is truly an asset to the Wickstrom team! More

Fast and painless. Mitch Cierniewski was the gentleman who reached out to me and helped with my purchase. He went above and beyond what you would expect while making a large purchase without all the sales who reached out to me and helped with my purchase. He went above and beyond what you would expect while making a large purchase without all the salesman BS I've experienced in the past. More

I had a great experience learning about and leasing a new Ford Fusion (great car). Mitch was great to work with. He showed us lots of inventory and was very knowledgable about the product. Ford Fusion (great car). Mitch was great to work with. He showed us lots of inventory and was very knowledgable about the product. More

Just took delivery of my fourth vehicle from Wickstrom in the past 24 months. 1 Jeep, 2 Fords and Lincoln. Purchased three of them from Mitch Cierniewski, I would recommend you see him when you need a new the past 24 months. 1 Jeep, 2 Fords and Lincoln. Purchased three of them from Mitch Cierniewski, I would recommend you see him when you need a new vehicle. Mitch is is professional, knows the products and follows up to make sure you are satisfied. I have been a Wickstrom customer for 10 years and have shopped at other dealers but always end up buying at Wickstrom. Service has been excellent. I would recommend this dealership and Mitch. More

I bought my truck at Wickstrom. Had some problems with the truck and they were never fixed. In fact one of the problems is the power port in the back. Instead of fixing a $20 part, they would rather giv the truck and they were never fixed. In fact one of the problems is the power port in the back. Instead of fixing a $20 part, they would rather give me excuses about the power port. I was also informed that Wickstrom did their own research and 95% of Fords, Lincolns and Mercury need alignments after 15K miles. Never heard of this one. Would have been nice to know this extra cost before I bought my truck More

Great experience with every everyone I worked with, and Ryan Poltzer is a great sales man to work with, they do everything they can to make the customer happy. Great place to purchase new or used cars. I g Ryan Poltzer is a great sales man to work with, they do everything they can to make the customer happy. Great place to purchase new or used cars. I gave the ratings all great because they worked with me as hard as they can they answered every questions I had and they have a great selection is used cars. More