Wickstrom Ford

I will be back!! I recently purchased a car from Ashley Feck. I just wanted everyone to know how helpful she and the whole Wickstrom team were! The exact car that I w I recently purchased a car from Ashley Feck. I just wanted everyone to know how helpful she and the whole Wickstrom team were! The exact car that I wanted was not on your lot, but Ashley acted very quickly to find me the "just right" car. I will definitely recommend Wickstrom, and Ashley specifically, to anyone that is looking for a car! More

We love wickstrom! We have been using wickstrom for quite a few years, with a total of maybe 4-5 cars. We absolutely love it there! We won't purchase a car with just any We have been using wickstrom for quite a few years, with a total of maybe 4-5 cars. We absolutely love it there! We won't purchase a car with just anyone, Mitch Cierniewski is by far outstanding. Patient as can be Esp because we don't always know exactly what we r looking for, and knowledgeable on all of our questions. If any other sales person or dealership came close , we would be shocked! You can't find employees like that most places now of days or businesses for th at matter. Thanks wickstrom and mitch! Can't wait for the next time around! More

3rd vehicle through this dealership! I recently purchased my 3rd vehicle through this dealership. I wasn't thrilled with my 2014 Ford Escape (no fault in the dealership) and traded it in I recently purchased my 3rd vehicle through this dealership. I wasn't thrilled with my 2014 Ford Escape (no fault in the dealership) and traded it in for a 2015 Jeep Wrangler. Ashley, my salesperson last time, helped me find my dream Jeep and worked hard to get it quickly from another dealership. Great experience! More

Great place I use wickstrom for service. Very honest and friendly, I also recommend them to anyone needing service or car shopping. When ready to buy they are on I use wickstrom for service. Very honest and friendly, I also recommend them to anyone needing service or car shopping. When ready to buy they are only place I will go. More

Extremely Disappointed I am sorry to have written such a low review. I am sure the owners are unaware of how the team has handled this situation. I hear the owners are sta I am sorry to have written such a low review. I am sure the owners are unaware of how the team has handled this situation. I hear the owners are stand up guys. 1st the key less entry did not work. No big deal, I figured the battery was bad. I replaced the battery and it still did not work. It was taken in about 1 week after purchase, and it was told to us that the key was broke. You must of broke it. Then I see the service report of recommendations of repairs, when I just spent $2230.00 on a complete extended warranty. Not one person said anything to us about the repairs needed, I had to read it, and why was it not covered under the brand new warranty I purchased a week prior. I then decided why pay for a warranty that really is not a warranty, and cancelled it. Instead of communication of what happen, how can we fix it, I get email response to the effect of, the warranty will be prorated and the credit will not be 100% of the purchase price. It just got better...The $10,000.00 car I bought needed $6,000.00 worth of work to get operating again. TERRIBLE DISSATISFIED...And I still have not received a call from the dealer asking why a bad review was being posted.. More

My husband and I were looking for a used car My husband was looking for a used car on the internet. He saw a nice looking vehicle and noticed it was at the dealership where we bought my Edge. I My husband was looking for a used car on the internet. He saw a nice looking vehicle and noticed it was at the dealership where we bought my Edge. I love Wickstrom. They are so nice and try to help you out to give you a great looking vehicle with a good price. I would definitely recommend Wickstrom to everyone. It's really the BEST dealership hands down! Give them a try, you will be so satisfied. More

The Wickstroms make you feel like family I have been a customer of Wickstrom for about 18 years. I have been cared for in a totally professional manner by each and every member of the Wickst I have been a customer of Wickstrom for about 18 years. I have been cared for in a totally professional manner by each and every member of the Wickstrom team. Everyone of them is dedicated to insuring every thing goes smoothly. Whether it is dealing with the sales staff, the finance team or the service staff, each and every employee at Wickstrom greets you with a smile, treats you with the utmost courtesy and professionalism. I have been treated so well, that I return to them any time I think of a new vehicle or service. This past weekend, I stopped to for service and saw a 2014 Escape in a color that I fell in love with. In spite of being incredibly busy, Michelle, Todd and Brian put together a package that made it possible to go home with my New Escape. Their professionalism and attention to detail truly makes them a dealership I am proud to return to and to recommend to anyone who may be thinking of a vehicle. I am proud to be a long time customer o the Wickstrom family And tell you that they have the nicest, friendliest and most courteous team in the automobile sales business. try them, you will not be disappointed. More

The best of many This was by far the best experience I've ever had buying a car. Once I decided which car I wanted to buy, CJ was more that willing to work on the pric This was by far the best experience I've ever had buying a car. Once I decided which car I wanted to buy, CJ was more that willing to work on the price with me quickly came down to what I wanted. Between the emails, phone calls, and the text messages I was never left wondering what was going on. When I arrived, CJ was busy with another customer so Chris the finance guy got the paperwork going. Once CJ was able to get to me after a few minutes, the rest of the buying process only took a few minutes and I was out the door. definitely a 10/10 experience. More

I have purchased two new cars from Brian Powel within the last 16 months. He was referred to me by a client of mine. He has been friendly, knowledgeable, and very personable. I have had numerous bad experien last 16 months. He was referred to me by a client of mine. He has been friendly, knowledgeable, and very personable. I have had numerous bad experiences with other dealers (other brands), but Wickstrom Ford and Brian Powel specifically, have been wonderful to deal with. I cannot recommend them highly enough. It has been a very good experience. Matt Shumaker More

I was directed through my Costco Membership to go to Wickstrom Ford in Barrington where I met Ryan Poltzer. After a few conversations we were able to set a time to meet. This is the first time I’ve ever Wickstrom Ford in Barrington where I met Ryan Poltzer. After a few conversations we were able to set a time to meet. This is the first time I’ve ever purchased a car on my own and I was expecting the worst but have to say I was pleasantly surprised. Ryan was easy going, knowledgeable and informative. I had so many reservations about car sales people and he made me feel very at ease. I bought a 2014 new Ford Escape and think it’s the most amazing car I’ve ever owned! Feel that everything was explained to me in detail and the financing was easy. Wickstrom didn’t push the extended warranties or other products but presented them so I could understand and make an informed decision as to whether I felt I needed them. I would recommend Ryan and Wickstrom Ford in a heartbeat! More