Wickstrom Ford

I recently had an outstanding experience at Wickstrom Dodge. From the moment I walked through the doors, I was greeted with warmth and professionalism. The staff went above and beyond to assist me, patie Dodge. From the moment I walked through the doors, I was greeted with warmth and professionalism. The staff went above and beyond to assist me, patiently answering all my questions and addressing any concerns I had. Their knowledge of the vehicles and willingness to accommodate my preferences made the entire purchasing process smooth and stress-free. Moreover, the dealership's inventory was impressive, offering a wide selection of high-quality cars to choose from. Their transparent pricing and fair negotiation practices instilled confidence in my decision, and I felt reassured that I was getting excellent value for my money. Overall, I highly recommend Wickstrom Dodge, or Ford to anyone in search of a new vehicle. Their exceptional customer service, extensive inventory, and commitment to customer satisfaction set them apart as a premier destination for car buyers. Thank you Denise, Andrew and Manny More

The service department is outstanding, and would recommend Wickstrom Auto Group to anyone who needs a professional diagnosis or repair. Fantastic group of people to work with. recommend Wickstrom Auto Group to anyone who needs a professional diagnosis or repair. Fantastic group of people to work with. More

Rae S was nothing short of incredible! !! As a female buying a vehicle there is nothing better than being able to be in your element with another female. Wickstrom, don’t ever let her go! S !! As a female buying a vehicle there is nothing better than being able to be in your element with another female. Wickstrom, don’t ever let her go! She made me feel comfortable and took the “bad” out of getting a new vehicle for my family and I. Thank you thank you! More

Woody was very helpful and answered all the questions I had. It was a very smooth process. Made the deal one night, then showed up the next day with payment and drove off. Wonderful experience! had. It was a very smooth process. Made the deal one night, then showed up the next day with payment and drove off. Wonderful experience! More

Great experience and I recommend Wickstrom Auto Group for your next vehicle. Also brand new Lincoln Building. your next vehicle. Also brand new Lincoln Building. More

I so appreciate dealing with Mark McCarthy, he has been wonderful to a widow who I am.......always concerned that I am treated well and quickly. When your husband passes away you need someone who will loo wonderful to a widow who I am.......always concerned that I am treated well and quickly. When your husband passes away you need someone who will look out for you and make sure the car needs are taken care of that this what Mark has done in the last year and a half and I have had some unusual happenings. So I truly want to Thank Mark for keeping me safe. More

Michael Kajdanowski helped me buy my new SQ5 from the comfort of my home. Drove up to Chicago to pick it up and I was in and out. Not only was he responsive and helpful but was also attentive to my s comfort of my home. Drove up to Chicago to pick it up and I was in and out. Not only was he responsive and helpful but was also attentive to my specific needs. More

Great experience. Quick and easy. I highly recommend going to Wickstrom for your next Ford, Lincoln, or Jeep purchase! Ask for Rae, she was great. Quick and easy. I highly recommend going to Wickstrom for your next Ford, Lincoln, or Jeep purchase! Ask for Rae, she was great. More

We purchased a Ford Explorer from a different dealer about 18m ago. It was a factory reconditioned vehicle which we were assured had completely resolved the issue. Wickstrom were the nearest dealer to u about 18m ago. It was a factory reconditioned vehicle which we were assured had completely resolved the issue. Wickstrom were the nearest dealer to us and when we identified an issue with the paint we were initially pleased with the support provided. Since then, this vehicle seems to have had perpetual small quality issues (seat cover not fitted correctly, window switch covers had the silver coating peel off and other similar type issues). However, although I have had the vehicle serviced only at Wickstrom since then, I have subsequently found that one of the gas bonnet struts had a fitting broken (presumably by them as it was not broken when the car was purchased and they have been the only service centre to open the bonnet). The wing mirror has also lost its settings and has to be reset every time we get into the vehicle. More importantly, the rear camera has an intermittent fault that has affected the whole series of this vehicle and the manufacturer has taken 18m to acknowledge and now find a solution that is a recall for all similar models. I took the car into Wickstrom about a month ago and Mark booked a service call but did not provide any clarification on what they proposed to do or cost. As such, my wife took our car into the dealership today and was treated like an idiot as well as charged $189 for a diagnostic checkup for a known problem that has been a problem well before our warranty period passed. I wish to warn other owners that if you happen to purchase a dud vehicle, then Wickstrom will use the opportunity to charge you at every opportunity and let you know after they do the work rather than give you the option. Rather unsurprisingly, the wing mirror issue is now worse since they ran their diagnostics than before they did (it now happens with all the seat positions rather than just the one that was previously affected!) I for one will never use them again!! More

A.J. Soderholm made the car-buying experience great. Highly recommend working with him for all your new vehicle needs. Highly recommend working with him for all your new vehicle needs. More