Wickstrom Ford
Barrington, IL
Filter Reviews by Keyword
By Type
Showing 796 reviews
Outstanding experience I could not have been happier with Mitch and the team at Wickstrom. The experience was terrific from start to finish, the deal was more than fair, an I could not have been happier with Mitch and the team at Wickstrom. The experience was terrific from start to finish, the deal was more than fair, and we love our new Lincoln. We will work with Mitch and Wickstrom again, More
Top notch experience! I had the pleasure to work with, the honest and noble, Nathan Noffs. After almost a decade of driving used vehicles I finally decided to begin looking I had the pleasure to work with, the honest and noble, Nathan Noffs. After almost a decade of driving used vehicles I finally decided to begin looking into financing a new car. One reason I have been reluctant to purchase a new car is due to the popular public perception of pushy sales people. I had the exact opposite experience with Nathan. Nathan was very personable and accommodating to my specific needs. Being this would be my first new vehicle purchase I had a lot of questions. Nathan thoroughly answered my questions and explained my terms and options beyond what I thought to ask. This helped me consider things I was blind to, having never finance or leased a new car. I was looking for a very specific vehicle with very specific features. Nathan bent over backwards and put in the time to accommodate my needs and get me the vehicle I want at the most affordable financing to my unique situation. When I purchase my next vehicle I hope to have the opportunity to work with Mr. Nathan Noffs again. It was truly an enjoyable experience. More
Great Experience Have known this dealer long time. They have an excellent reputation. Great service department also. We have known Frank Oswald for a long time and he Have known this dealer long time. They have an excellent reputation. Great service department also. We have known Frank Oswald for a long time and he is honest and always takes great care of us. Manny Avila was so helpful to teach us and help us pick out packages. We had not shopped for a long time picked out a Lincoln MKC. Brian Powell gave us a great affordable pricing, was great to work with. We shopped around, but came back here because of the great relationship we have and the integrity of the dealership. More
Wickstrom - My husband & I purchased a C-Max Hybrid on 2/20/16. This was our third purchase from Wickstrom, the last two of which Manny Avila was our salesperson My husband & I purchased a C-Max Hybrid on 2/20/16. This was our third purchase from Wickstrom, the last two of which Manny Avila was our salesperson. He is low key, knowledgeable, professional and courteous. We were in a few times over the past year looking at vehicles and we were never pressured us to hurry up and make up our minds! We use the dealer's service for maintenance and repairs and have never been disappointed. More
Great People and Great Service I recently leased my 2nd F150 from Mitch C. During my prior lease, Every time I would come into have my truck serviced, Mitch would see me sitting in I recently leased my 2nd F150 from Mitch C. During my prior lease, Every time I would come into have my truck serviced, Mitch would see me sitting in the waiting room and stop to chat. It's great to deal with a car dealer ship where they know you by name and continue to value your business and opinions. More
Customer experience and trust I purchased an Escape on 2/13/16 from Manny Avila. I have been coming to Wickstrom Ford for multiple vehicles. Manny, Patrick Duval, and the rest of I purchased an Escape on 2/13/16 from Manny Avila. I have been coming to Wickstrom Ford for multiple vehicles. Manny, Patrick Duval, and the rest of their staff (including vehicle maintenance personnel) are the best in their industry. When you find a place that treats you right, listens to you (not just try to sell you), and builds solid trust, you are in the right place. More
Recommended I purchased a 2006 RAV4 from Manny on 2/13/16. He was very polite, knowledgeable, and professional. I spoke with several of the employees working ther I purchased a 2006 RAV4 from Manny on 2/13/16. He was very polite, knowledgeable, and professional. I spoke with several of the employees working there and they were all were very kind and got along very well with each other. It was a very relaxed environment, making it a very pleasing experience. I have already recommended this dealership to someone. More
great dealershhip purchased a new car 2-12-2016. "Manny" was our salesman and he was very helpful in answering our questions and helping us thru thru the process of buy purchased a new car 2-12-2016. "Manny" was our salesman and he was very helpful in answering our questions and helping us thru thru the process of buying a new car. The dealership was a no pressure dealership that was concerned about our needs and in trying to provide the best fit for a new car for us. All the people at the dealership were very polite and helpful too. we would recommend anyone wanting a new car to check this dealership out. More
It's an absolute pleasure buying a car at Wickstrom! Buying a car at Wickstrom is a pleasure. They have knowledge sales people (especially Manny) who help in the car buying process. He knows all the fe Buying a car at Wickstrom is a pleasure. They have knowledge sales people (especially Manny) who help in the car buying process. He knows all the features, explains them well and isn't pushy. He provides the information and allows the customer to make a well-informed decision. To top it off, the rest of the staff is efficient, knowledge, friendly and professional. What keeps me coming back year after year is there amazing service department. Once again, the staff is knowledge, friendly and service is done in a timely manner. Loaner cars are available, the wait room has all kinds to computers to work on, TVs to watch and fresh coffee is always brewing. They don't talk condescendingly...instead, they treat me with respect and professionalism. In a nutshell, Wickstrom makes the whole experience from buying to financing to maintenance...just great! More
Very Satisfied Customer I can't say enough about this dealership. I worked with a fantastic salesman named Tony. He was very patient, attentive, and customer focused throug I can't say enough about this dealership. I worked with a fantastic salesman named Tony. He was very patient, attentive, and customer focused throughout the buying process. Even after the transaction was completed, Tony ensured that my vehicle was well cared for during the time it was waiting for shipment to New Mexico, even going as far as installing a new battery (because the battery was running out of life prior to it being shipped). All of this on top of a delivering a great quality car on top of a very competitive price. Even though I live in New Mexico I would look to Wickstrom Auto for a future vehicle purchase. Extremely Satisfied Customer!!! More