Wickstrom Ford

Five-star customer service From the moment I started working with Micaela at Wickstrom I could tell it was going to be a pleasant car buying experience. She was very helpful wi From the moment I started working with Micaela at Wickstrom I could tell it was going to be a pleasant car buying experience. She was very helpful with showing me the vehicles, had excellent communication skills and follow up quickly when responding to my questions(before, during and after the sale). The entire staff was easy to work with, and I would highly recommend that anyone looking for a vehicle go and check out Wickstrom. More

Amazing Service This was the second car we bought from Wickstrom and what a joy. Jared Niequist our sales guy - did a wonderful job. As we all know, buying a car ta This was the second car we bought from Wickstrom and what a joy. Jared Niequist our sales guy - did a wonderful job. As we all know, buying a car takes a bit of time, Jared made sure we were well informed on what was happening next and made our time there worth while. he was friendly, helpful, informative and excellent at his Job. thank you to all who helped and smiled and made buying a new car, that fits our family and our needs, a wonderful experience. More

professional service i recommend them, always wanting to help. Nick was the guy who showed me round, am impressed. would definitely call back sooner, i need one for my mum i recommend them, always wanting to help. Nick was the guy who showed me round, am impressed. would definitely call back sooner, i need one for my mum. More

THANK YOU WICKSTROM AUTO GROUP ! To be honest, I was dreading my first “solo” car purchase since my husband’s death. I no sooner filled out the Costco Auto Purchase form, when Micael To be honest, I was dreading my first “solo” car purchase since my husband’s death. I no sooner filled out the Costco Auto Purchase form, when Micaela called me from Wickstrom Auto Group to see if I would like to stop in and test drive a Ford Escape. Everything that followed her friendly call, was a positive buying experience. I really liked the Cubbie Blue Escape but wasn’t thrilled about the light interior which I thought was in ALL “LIGHTNING BLUE” Escapes. NOT!!! Micaela said it wouldn’t be a problem tracking one down with the black interior. She found it quickly and it was at Wickstrom’s within 2 days. Joe and Brian helped me with the options in buying the car and were cooperative when I wanted to sell my previous car to a friend. They arranged for Mya, a Wickstrom valet, to pick me up at home, to take the license plates off my old car, and to bring me in to purchase my new Escape. THANKS TO ALL WHO MADE THIS POSSIBLE!! More

Quick, friendly, helpful I was in the market for a new car. I knew what I wanted and when I spoke to Rich at Wickstrom, he went to work, found a car in their inventory that ma I was in the market for a new car. I knew what I wanted and when I spoke to Rich at Wickstrom, he went to work, found a car in their inventory that matched my requirements and was back to me in few hours. I told him the price I was looking to pay and he put the car in the back lot until later the next day when I could get to the dealership. When I arrived, he brought the car around, and informed me that they were able to hit my number. After a test ride we went inside and in started the paperwork. I spent a total of 2 hours at the dealership, got the car I wanted at the price I wanted to pay and walked away with a great impression of Wickstrom Ford.. A week later I brought the car in to have the paint sealant package done. They had a loaner waiting for me and could not have been nicer and more efficient. I'm very please with my decision to buy from Wickstrom Ford. More

Never Will Go Anywhere else! Made the mistake of buying a new F-150 from a different dealership, should've stayed loyal to Wickstrom and bought from them (like I did with my 2 pre Made the mistake of buying a new F-150 from a different dealership, should've stayed loyal to Wickstrom and bought from them (like I did with my 2 previous vehicles). When the new dealership told me they couldn't help me with certain issues that began to appear on the new truck, I brought it to Wickstrom and they solved all issues with no questions asked. I will continue to point my friends/family to Wickstrom and never make the same mistake of dealing with someone else other than Wickstrom! More

Made first time purchase easy. For the most part everything was great, the buying process was a bit long and because this was my first time buying I got lost in the conversation and For the most part everything was great, the buying process was a bit long and because this was my first time buying I got lost in the conversation and lingo at times. Jared helped make process less daunting though! More

excellent salemen. From the moment I walked in the door, until I finished my transaction, my interaction with these 2 people went above and beyond my expectations. From the moment I walked in the door, until I finished my transaction, my interaction with these 2 people went above and beyond my expectations. More

Great experience Lee was extremely knowledge and an outstanding salesmen. I was interested in a ford although I wasn't buying that day and he knew that he was extremel Lee was extremely knowledge and an outstanding salesmen. I was interested in a ford although I wasn't buying that day and he knew that he was extremely helpful and considerate. Great experience, will go back to work with him in the future. More

No Hassle Car Buying Experience I knew exactly what I was looking for when I came in - model and color I wanted. I worked with Mitch Cierniewski and he couldn't find one anywhere, so I knew exactly what I was looking for when I came in - model and color I wanted. I worked with Mitch Cierniewski and he couldn't find one anywhere, so they ordered one for me with everything I wanted. Also want to mention that everytime I have been into the dealership, even when Mitch was busy - I was always asked by other members of the team if they could get me a drink, etc. Wonderful, friendly place. More