Wickstrom Ford
Barrington, IL
Filter Reviews by Keyword
By Type
Showing 798 reviews
Excellent Experience I am happy to share my experience with Wickstrom Auto Group and the purchase of my pre-owned 2010 Lincoln Navigator. I have to say my total experienc I am happy to share my experience with Wickstrom Auto Group and the purchase of my pre-owned 2010 Lincoln Navigator. I have to say my total experience from my online inquiry with immediate response, to the time I walked in to this dealer and until the time I drove off the lot in my new vehicle was nothing less than excellent. I even received a video message from Eric Wood about the car and made it feel very personal! The dealership was very clean and had a nice feel to it as soon as I walked in. Talking with my sales representative, Eric Wood, provided outstanding customer service. I definitely had a sense of the “no pressure” environment and Eric Wood made sure everything was to my liking. Despite the already decent price tag on the Lincoln, I was able to negotiate prices just a little bit more to better suit my budget. The management teams at Wickstrom Auto Group were very kind and even came over to speak to me in order to make this purchase a reality, and ultimately I came out with a great buy. The finance department manager Brian Powell, was a pleasure to deal with as well. I never felt pressured. Brian Powell took me through the financial contract and extended warranty portion, with expert care and professionalism. Customer service, quality of work, friendliness, prices, and overall experience at this dealership were easily a 5/5 rating across the board. I encourage anyone interested in purchasing a new vehicle to give Wickstrom Auto Group Barrington serious consideration, you will not be disappointed! It was well worth the hour and half drive from Wisconsin to visit Wickstrom Auto Group to buy my Lincoln Navigator. No wonder Wickstrom Auto Group has won the Ford Motor Company’s President Award for several consecutive years. Laura S. Franksville,Wisconsin More
Great dealership I just ordered my 15 vehicle from Michelle. I wouldn't think of going anyplace else for a vehicle. There sales and service department are the best. I just ordered my 15 vehicle from Michelle. I wouldn't think of going anyplace else for a vehicle. There sales and service department are the best. I would highly recommend. More
Great Service I had a great experience buying my first car with a friendly salesmen Jamie Weinberg. I would 100% recommend. He helped pick out a great car that was I had a great experience buying my first car with a friendly salesmen Jamie Weinberg. I would 100% recommend. He helped pick out a great car that was in my price range and the color I wanted it. Thank you More
Great car buying experience! Best dealership around. Nick Gerling helped me pick out the perfect car for my son. I wanted to find soemthing that was safe but affordable. He went o Best dealership around. Nick Gerling helped me pick out the perfect car for my son. I wanted to find soemthing that was safe but affordable. He went out of his way by working on his day off when he found the car for me I will recommend Nick to my friends and family. More
Great Experience We were met by a polite young gentleman. Very knowledgeable. Took his time with us. Made sure he explained everything and that our questions were answ We were met by a polite young gentleman. Very knowledgeable. Took his time with us. Made sure he explained everything and that our questions were answered. You hardly get that type of service anymore. We were pleasantly surprised and appreciative. Because of our experience I would always recommend this dealership and young man. More
Great Dealership to work with We worked with Robert Bates and bought a car from him. We would highly recommend coming here and talking with him before purchasing a car. We really e We worked with Robert Bates and bought a car from him. We would highly recommend coming here and talking with him before purchasing a car. We really enjoyed buying a car with him. We probably could have negotiated something a little better for the car we purchased them, but that was more our fault for not doing better research. Will likely go back to see what they have to offer in the future when we are car shopping again. More
Best dealership that I have ever encountered Great dealership in terms of purchasing a car and servicing it! Wickstrom Ford has been servicing my Ford 150 for several years. All of my experienc Great dealership in terms of purchasing a car and servicing it! Wickstrom Ford has been servicing my Ford 150 for several years. All of my experiences with the service department have been quite good, which has been rare with other dealerships in my life. Purchasing a newer F-150, which was a certified used truck, was a good experience as the sales person, Robert Bates was professional as well as knowledgeable. What a good experience. I plan on keeping this low mileage truck for several years and know that Wickstrom service will make that possible. More
Great dealership My family has been buying cars from Michelle since 1993. We just bought a f250 today. Wickstrom is a great dealer and have excellent customer service. My family has been buying cars from Michelle since 1993. We just bought a f250 today. Wickstrom is a great dealer and have excellent customer service. More
Excellent Experience I leased my second vehicle and I couldn't be happier. I walked in on a Saturday afternoon and I was in and out. Everything ran smoothly thanks to my s I leased my second vehicle and I couldn't be happier. I walked in on a Saturday afternoon and I was in and out. Everything ran smoothly thanks to my salesman, Manny. He is extremely knowledgeable and that made my vehicle selection very easy. I am beyond thrilled with my Lincoln MKC Reserve, Thank you Manny! I would also like to thank Brian Powell, he was so helpful and worked diligently to get me the monthly payment I wanted. More
Definitely recommend Wickstom Nick Gerling and the Wickstrom people could not have made this last purchase any easier. I would not ever go elsewhere for any Ford product. T Nick Gerling and the Wickstrom people could not have made this last purchase any easier. I would not ever go elsewhere for any Ford product. Thanks! More