Wickstrom Ford
Barrington, IL
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A very pleasant experience On 6/23 I stopped at Wickstrom Lincoln to look and learn about some of the technology/safety options that are available now. Kelsey was extremely kn On 6/23 I stopped at Wickstrom Lincoln to look and learn about some of the technology/safety options that are available now. Kelsey was extremely knowledgeable about the set up and how each feature worked. Long story short, based on her knowledge I ended up trading in and purchasing a new vehicle. I'd like to thank Kelsey, Joe , Patrick for their assistance in making it a comfortable experience. More
Car purchase Salesman Manny is great to work with. The facilities are clean and comfortable- very relaxing atmosphere. good selection of pre-driven Jeeps. Good e Salesman Manny is great to work with. The facilities are clean and comfortable- very relaxing atmosphere. good selection of pre-driven Jeeps. Good experience. This our 4th car purchase from Wickstroms. More
Great Dealershp Jamie was fantastic again, we have purchased several from him. The service is great as well as the facility. They are not at all pushy and no games pl Jamie was fantastic again, we have purchased several from him. The service is great as well as the facility. They are not at all pushy and no games played. Keep it up guys!!! More
Best service around My family always goes to Wickstrom in a barrington. They treat you like family there! Go see Jared Nelson for the best customer service! He’s honest a My family always goes to Wickstrom in a barrington. They treat you like family there! Go see Jared Nelson for the best customer service! He’s honest and really looks out for you! Other dealerships always seem to cheat you and just want to sell you a car. Wickstrom and Jared don’t do this at all! The service is always great and Jared never disappoints. More
04 Thunderbird purchase I traveled from Omaha to Barrington to purchase an immaculate 2004 Thunderbird convertible. Rick Rodgers was the sales person and he went out of his I traveled from Omaha to Barrington to purchase an immaculate 2004 Thunderbird convertible. Rick Rodgers was the sales person and he went out of his way to help me get this deal done. Price was very fair and they were ready to complete the purchase as soon as I arrived on June 11, 2018. Would recommend Rick and the dealership based on my experience. More
Excellent service Micaela, Rob,and Todd were great people to work with, from the beginning shopping for a Mustang, to purchasing a dream car. Micaela was very professio Micaela, Rob,and Todd were great people to work with, from the beginning shopping for a Mustang, to purchasing a dream car. Micaela was very professional and knowledgeable and informative , and because she showed enough initiative to check further with Rob, I purchased a dream car, Thank You Guys. More
AMAZING EXPERIENCE!! 1st off, I'm not big on sending "reviews". And I'm sorry, this is going to be a bit long, But it's a solid "play by play" of what you can expect: M 1st off, I'm not big on sending "reviews". And I'm sorry, this is going to be a bit long, But it's a solid "play by play" of what you can expect: My wife and I made an 11 hour round trip (plus dealership time and lunch stop) from Iowa to make a purchase on a 4 year old Dodge Durango. And full disclosure, we did not anticipate buying from Wickstrom. Before they were on our "radar" we had a deal going with another dealership. Long story short, the other dealership had very poor service, and DROPPED the ball badly.... So as we were still parked in the parking lot, I called Micaela Limon from Wickstrom, and she gave us exceptional service from the get-go, and stayed late to make sure we were all taken care of! HERE GOES: I told her what we were interested in, and without being asked, she took it upon herself to walk out and find the vehicle in the lot, and personally look it over for us. She then sent me a video confirming it was there, and that it looked to be in great shape! We told her we were "on the way" and by the time we showed up, She had the vehicle out front, freshly washed, and ready for a test drive!. (SO THAT WAS THE FIRST HOUR AFTER MAKING CONTACT...) My Wife and I had a LOONNG day, feeling beat, & like we wasted the trip, So we weren't in a great mood pulling into Wickstrom.... But our mood's changed quickly! It was a super classy environment, and the service from that point on grew! Very friendly staff, which a good handful of them made it a point to either hold a door, or stop and chat quick. We got a quick tour of the facility and some background of what they're all about, how they came to be, and what they aspire to do for their customers. I was actually very impressed! We made the deal, shook hands and jumped in our new (used) car for the 5+ hour drive home. Micaela knew we were hitting the road late in the evening, and wouldn't be getting home until after midnight, so on her own accord, She called us the following morning to make sure we made it safely. I MEAN COME ON!!! haha. How great is that! We've since received an email and a phone call from one of the owners thanking us for the business, and making sure everything went smooth. As well as a 2nd follow up from Micaela to make sure the 1st week of ownership is what we expected! So by saying they've proven to truly value the customer would be a huge understatement!! They're fantastic! They're not pushy, and I would HIGHLY recommend them to anyone who's in the market for a new or used vehicle!! I've bought 19 vehicles in my 17 years of driving, and this was by far the best experience I've had yet. Thank you to everyone who helped us! You literally saved the day for my Wife and I!! And you have no idea how you turned things around for us!! The little things DO NOT go un-noticed! Thank you! -Taylor & Brigette Morgan More
Top Notch Experience! I recently leased my first vehicle from Wickstrom Ford and was amazed at how seamless the entire process was! Nathan Noffs is "top notch" in his field I recently leased my first vehicle from Wickstrom Ford and was amazed at how seamless the entire process was! Nathan Noffs is "top notch" in his field! He was so genuine, professional, knowledgeable, and patient as I navigated which vehicle and options were right for me. I felt like family the moment we started working together! It is clear that Wickstrom Ford values their staff as well as customers. I will now be leasing all my vehicles from Wickstrom going forward! Thank-you, Nathan, for everything you did to make this experience enjoyable and stress-free! More
I couldn't have been happier - love my new car It has been one week since I walked out of Wickstrom Ford in Barrington with a leased Jeep Cherokee. I had a fantastic experience purchasing the vehic It has been one week since I walked out of Wickstrom Ford in Barrington with a leased Jeep Cherokee. I had a fantastic experience purchasing the vehicle and after one week of driving it, I feel even better about our deal than the day we purchased. The salesperson who helped me, Eric Jensen, heard exactly what I needed and wanted in an automobile, and found the perfect car for me. I never felt pressured to buy and he worked very hard to make my husband and me comfortable with the deal. The staff was warm and waiting area comfortable. One of the things I loved about the dealership was there was no bouncing from office to office. We remained at Eric's desk and everyone who needed us to sign paperwork came to us. I wouldn't hesitate to return to Wickstrom Ford in Barrington, and Eric Jensen specifically, when purchasing our next vehicle. And I look forward to returning to have our new car serviced there. More
I felt like I was treated with courtesy and respect I dealt with Austin and Brian, both top notch quality guys. Wickstrom Ford is fortunate to have them. From start to finish my new lease experience was I dealt with Austin and Brian, both top notch quality guys. Wickstrom Ford is fortunate to have them. From start to finish my new lease experience was great ! I would recommend this dealership to anyone More