
Wickstrom Ford
Barrington, IL
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looking to replace I am currently in the process of shopping for a replacement vehicle. Stopped to shop used car lot when Eddie Restani introduced himself. We discussed I am currently in the process of shopping for a replacement vehicle. Stopped to shop used car lot when Eddie Restani introduced himself. We discussed what I was looking for. After spending quite a bit of time with me, I walked away from the dealership very impressed with the easiness and comfort I felt discussing purchase options with Eddie. I never felt pressure or a sense of urgency that he had to move on after discussing and holding out on purchasing a vehicle. With no pressure and relaxed atmosphere and it showed me the dealership service areas and explained how Wickstrom wants to treat their customers and have their customers treated. Even though I did not purchase a vehicle I would highly recommend stopping by if nothing else at this dealership. Speaking with one individual sales rep I walked away impressed. I was also very impressed with the attention to detail of the used car lot and the quality of your vehicles. I will definitely check back at this dealership as I continued to search for another vehicle. If a vehicle I want to purchase turns out to be on their lot, I will be more than willing to purchase from this dealership. Visiting the dealership you see how well organized , & customer orientated this dealership is. More
Great customer service, new ford fiesta Michael Rodriguez was an amazing salesman and went above and beyond to make everything go perfectly and patiently answered all my questions off my lis Michael Rodriguez was an amazing salesman and went above and beyond to make everything go perfectly and patiently answered all my questions off my list, made the whole process seem simple. Both Rob and Brian from the finance department were extremely knowledgeable and helpful. Would definitely buy another car from them in the future. More
Painless purchase it was a pleasant experience buying from Wickstrom. I despise the car buying process because of all the normal dealer BS. We encountered non of that h it was a pleasant experience buying from Wickstrom. I despise the car buying process because of all the normal dealer BS. We encountered non of that here. Manny worked very hard in finding us the vehicle that best suited our needs F150 supercrew XLT 4x4. There were no games, tricks, or come one. I would recommend at the least giving Wickstrom the opportunity when you make a purchase. More
Great experience Micaela was super helpful and patient with me. She also didn’t pressure me and took her time thank you again, I will definitely send family and friend Micaela was super helpful and patient with me. She also didn’t pressure me and took her time thank you again, I will definitely send family and friends to her! More
Wickstrom buyer Michelle Goss is an absolute dream to work with. Her attention to detail, thoroughness and knowledge made buying a vehicle from Wickstrom a slam dunk. Michelle Goss is an absolute dream to work with. Her attention to detail, thoroughness and knowledge made buying a vehicle from Wickstrom a slam dunk. More
Excellent customer service Excellent customer service! Thank you Manny Avila for helping me with my vehicle purchase. Manny is very knowledgeable and efficient. I alway recomme Excellent customer service! Thank you Manny Avila for helping me with my vehicle purchase. Manny is very knowledgeable and efficient. I alway recommend Wisckstrom to my friends and family. More
In the market I'll be in the market for a new car in the coming months and I wanted to test drive a few options. Even knowing I wasn't making a purchase, my salesm I'll be in the market for a new car in the coming months and I wanted to test drive a few options. Even knowing I wasn't making a purchase, my salesman Nathan Noffs was very accommodating. He didn't pressure me or rush me through the process, he was very knowledgeable and I left feeling much more comfortable with the car buying process. I look forward to returning to Nathan when I'm ready to purchase because of how well he treated me even as a prospect. More
Great customer service Recently stopped by Wiscksteom to purchase a vehicle and was helped by Nick G. Nick was very helpful and enthusiastic about getting me into the right Recently stopped by Wiscksteom to purchase a vehicle and was helped by Nick G. Nick was very helpful and enthusiastic about getting me into the right vehicle and he helped speed up the buying process compared to other dealers. A+ rating for the help. More
5 star experience! From the moment we walked in Kelsey was there to help us “try on cars” as she says. She made the entire experience fun and more enjoyable than I could From the moment we walked in Kelsey was there to help us “try on cars” as she says. She made the entire experience fun and more enjoyable than I could ever imagaine buying a car would be. We will be recommending her to all our friends! More
Fabulous team, honest and personable We just bought our second car from Wickstrom- Kelsey was AMAZING. She was the one who answered the chat when I looked at the car I wanted on their web We just bought our second car from Wickstrom- Kelsey was AMAZING. She was the one who answered the chat when I looked at the car I wanted on their website in November, and exceeded my expectation in easing this whole buying experience into a number of very informative text messages. I am a physician and they met my very tight time schedule with ease and respect. I never felt pressured and we feel we received a great deal not only on the expedition we bought, but also the trade in we left. Soo... we were back this past Saturday March 16 to pick up our brand new Mustang GT- a true showstopper!! Kelsey and Rob (manger) worked hard on transferring this beauty from another dealership and having it ready for us in only 1 weeks time- absolutely fabulous. They make car buying easy, convenient and we have the most confidence in our purchase! More