
Wickstrom Ford
Barrington, IL
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While I may not have decided on my next purchase, My experience was absolutely stellar. Shawn Garrett was an delight, and made me feel right at home. Most dealers seem to have a high pressure environmen experience was absolutely stellar. Shawn Garrett was an delight, and made me feel right at home. Most dealers seem to have a high pressure environment. Yet the team a Wickstrom finds a way to make the whole process enjoyable. More
Shawn Garrett is a phonemonel salesman and helped me get in to the car of my dreams I couldn't have been more pleased with the experience I had and the process was so quick compared to all of my dealership in to the car of my dreams I couldn't have been more pleased with the experience I had and the process was so quick compared to all of my dealership experiences in the past. I will happily take me and all of my family to him in the future! Outstanding work! More
I highly recommend Wickstrom auto! Jamie helped me so so much and went through every process with me step by step. Super thankful he was the guy I went to! Great staff and excellent service! much and went through every process with me step by step. Super thankful he was the guy I went to! Great staff and excellent service! More
Professional and outstanding customer service. Recently purchased a 2020 Ford Escape. Wickstrom provided a no haggling solution for us. Wickstrom management, sales and financial staff quickly brought us a purchased a 2020 Ford Escape. Wickstrom provided a no haggling solution for us. Wickstrom management, sales and financial staff quickly brought us a solution to find the right vehicle for us. I was especially impressed with how they resolved an issue during the buying process. We will buy our next vehicle from Wickstrom! More
Everything from beginning to end was perfect. These guys all know what they're doing and are very knowledgeable. Thanks Rich and Todd. Great experience! all know what they're doing and are very knowledgeable. Thanks Rich and Todd. Great experience! More
Car Purchase Let me start this review by acknowledging that this is the first review I have ever written...literally ever. It's not that I am hard to impress, rat Let me start this review by acknowledging that this is the first review I have ever written...literally ever. It's not that I am hard to impress, rather I think that 5 star reviews should be reserved for situations/services that are unrivaled in the respective industry. And without a doubt, this is the type of service that was provided to me by Wickstrom Auto Group, particularly a sales associated named Kelsey. Kelsey was kind, responsive (even answering questions by text/email while on vacation), knowledgeable, and I would even go so far to say fun to work with. Out of the 15-20 dealerships I dealt with throughout my search, none came close to the professionalism of Kelsey - which was one of the main reasons why I decided to purchase a car from this dealership, even though 1400 miles from my house. Furthermore, when I arrived from out of state, there were a few "issues" that I had with the car. However, given my short window in town and having traveled from so far away, I essentially signed a contract on a handshake from the manager (Brian) that these issues would be fixed. Much to my surprise, Brian and Kelsey had the issues resolved within a few days so that the car could be shipped on schedule to me. From start to finish, this experience and service was top notch. I would recommend this dealership to anyone irrespective of location, as trust in the auto industry is something rare to come by, but much appreciated when found. More
Manny Knocked it out of the park with my personal Referral Yazmin C. .. Wickstrom Autogroup definitely knows how to take care of their Clients. I will continue to send my personal referrals to Manny Referral Yazmin C. .. Wickstrom Autogroup definitely knows how to take care of their Clients. I will continue to send my personal referrals to Manny and the Wickstrom team . Check them out!!! More
I came in looking for a new ford edge and I was greeted by Adam. He was extremely helpful and knowledgeable. Give him a call if you’re in the market for a new vehicle! by Adam. He was extremely helpful and knowledgeable. Give him a call if you’re in the market for a new vehicle! More
I had a great experience at Wickstrom Auto Group. I was greeted by Adam Rose at the door with a warm welcome. I went in looking for a new 2020 Ford Escape and Adam was very knowledgeable and helpful. He wa greeted by Adam Rose at the door with a warm welcome. I went in looking for a new 2020 Ford Escape and Adam was very knowledgeable and helpful. He was also very understanding that I was just in the beginning stages of looking for a new vehicle. Overall, I had a great experience and would highly recommend going to see Adam at Wickstrom Auto Group. More
Excellent Sales Experience Nick Gerling did a fabulous job. He made sure he helped explain all of the options on the car and showed me how to use them. I would definitely ask Nick Gerling did a fabulous job. He made sure he helped explain all of the options on the car and showed me how to use them. I would definitely ask for Nick if you are looking for your next vehicle. More