Wickstrom Ford
Barrington, IL
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Car Purchase Let me start this review by acknowledging that this is the first review I have ever written...literally ever. It's not that I am hard to impress, rat Let me start this review by acknowledging that this is the first review I have ever written...literally ever. It's not that I am hard to impress, rather I think that 5 star reviews should be reserved for situations/services that are unrivaled in the respective industry. And without a doubt, this is the type of service that was provided to me by Wickstrom Auto Group, particularly a sales associated named Kelsey. Kelsey was kind, responsive (even answering questions by text/email while on vacation), knowledgeable, and I would even go so far to say fun to work with. Out of the 15-20 dealerships I dealt with throughout my search, none came close to the professionalism of Kelsey - which was one of the main reasons why I decided to purchase a car from this dealership, even though 1400 miles from my house. Furthermore, when I arrived from out of state, there were a few "issues" that I had with the car. However, given my short window in town and having traveled from so far away, I essentially signed a contract on a handshake from the manager (Brian) that these issues would be fixed. Much to my surprise, Brian and Kelsey had the issues resolved within a few days so that the car could be shipped on schedule to me. From start to finish, this experience and service was top notch. I would recommend this dealership to anyone irrespective of location, as trust in the auto industry is something rare to come by, but much appreciated when found. More
Manny Knocked it out of the park with my personal Referral Yazmin C. .. Wickstrom Autogroup definitely knows how to take care of their Clients. I will continue to send my personal referrals to Manny Referral Yazmin C. .. Wickstrom Autogroup definitely knows how to take care of their Clients. I will continue to send my personal referrals to Manny and the Wickstrom team . Check them out!!! More
I came in looking for a new ford edge and I was greeted by Adam. He was extremely helpful and knowledgeable. Give him a call if you’re in the market for a new vehicle! by Adam. He was extremely helpful and knowledgeable. Give him a call if you’re in the market for a new vehicle! More
I had a great experience at Wickstrom Auto Group. I was greeted by Adam Rose at the door with a warm welcome. I went in looking for a new 2020 Ford Escape and Adam was very knowledgeable and helpful. He wa greeted by Adam Rose at the door with a warm welcome. I went in looking for a new 2020 Ford Escape and Adam was very knowledgeable and helpful. He was also very understanding that I was just in the beginning stages of looking for a new vehicle. Overall, I had a great experience and would highly recommend going to see Adam at Wickstrom Auto Group. More
Excellent Sales Experience Nick Gerling did a fabulous job. He made sure he helped explain all of the options on the car and showed me how to use them. I would definitely ask Nick Gerling did a fabulous job. He made sure he helped explain all of the options on the car and showed me how to use them. I would definitely ask for Nick if you are looking for your next vehicle. More
Great Dealwership They make it very easy at Wickstrom. From beginning to end Rich Cline made the process seamless. Everything promised was delivered. Don't waste you They make it very easy at Wickstrom. From beginning to end Rich Cline made the process seamless. Everything promised was delivered. Don't waste your time anywhere else. More
I had a WONDERFUL experience at Wickstrom Ford and Michael Kajdanowski helped me with all of my questions about my vehicle! I would highly recommend him! Michael Kajdanowski helped me with all of my questions about my vehicle! I would highly recommend him! More
Michael Kajdanowski at Wickstrom Ford was extremely helpful when it came to assisting me with my vehicle questions. I will be visiting again for all of my vehicle needs! helpful when it came to assisting me with my vehicle questions. I will be visiting again for all of my vehicle needs! More
We are on our third car from Wickstrom and have had the pleasure of dealing with sales associate, Nick Gerling each time. He made the entire process so easy and stress free! He's very knowledgeable and you pleasure of dealing with sales associate, Nick Gerling each time. He made the entire process so easy and stress free! He's very knowledgeable and you can tell he's been with Wickstrom for a long time. He's friendly, reliable and understanding. He will work with you to make sure you are in budget and is not pushy at all. If you are looking for a new vehicle you must stop by Wickstrom and see Nick Gerling. More
Excellent buying experience!! Purchased my 2019 Lincoln Nautilus from Shawn Garrett at Wickstrom Auto Group. Hands down the best car buying experience I have had. Shawn was a ple Purchased my 2019 Lincoln Nautilus from Shawn Garrett at Wickstrom Auto Group. Hands down the best car buying experience I have had. Shawn was a pleasure to work with and made my car buying experience great! From the moment I contacted Wickstrom Auto Group until driving away in my new vehicle everyone was professional and helpful. More