Wickstrom Ford
Barrington, IL
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Alex Lopez was incredible to work with. He is bilingual in Spanish which made communicating and asking questions an ease. He was patient and listened to what are needs and wants were in our He is bilingual in Spanish which made communicating and asking questions an ease. He was patient and listened to what are needs and wants were in our new vehicle search for a Mustang GT convertable. We felt that he actually heard our voice and guided us to the right car for us. Alex did a full overview of the dealership pointing out the service area, waiting area and other areas of the dealership that were important. Alex was very tentative to our time and made sure that we were comfortable and introducing us to everyone involved in making the deal successful. I cannot speak more highly of Alex and would recommend anyone searching for a new or used vehicle to reach out to Alex Lopez. If your looking to purchase without the pressure reach out to Alex... he's your guy! More
I had an exceptional experience at Wickstrom Ford and couldn't be more impressed with their entire team! Chris Krason took exceptional care of me. From the moment I walked in, the staff were warm, welcom couldn't be more impressed with their entire team! Chris Krason took exceptional care of me. From the moment I walked in, the staff were warm, welcoming, and incredibly knowledgeable. Chris took the time to listen to my needs and preferences, guiding me through the entire process without any pressure. He offered great advice, answered all my questions, and made sure I was comfortable with every step of the decision-making. The entire purchase process was smooth and efficient, and I drove away with the exact vehicle I was looking for. I highly recommend Chris Krason and Wickstrom Ford to anyone looking for a hassle-free, positive car buying experience. The entire staff truly went above and beyond to make this a memorable and enjoyable experience! Top Notch. More
I recently purchased a vehicle from Wickstrom Ford, and I had the pleasure of working with Nathan. From start to finish, Nathan was outstanding. He was knowledgeable, patient, and genuinely invested in makin had the pleasure of working with Nathan. From start to finish, Nathan was outstanding. He was knowledgeable, patient, and genuinely invested in making sure I found the perfect car for my needs. Nathan took the time to answer all my questions and provided detailed information about each vehicle I was considering. He was never pushy and made me feel completely at ease throughout the entire process. His professionalism and friendly demeanor made what can often be a stressful experience smooth and enjoyable. Thanks to Nathan, I drove away with a car I absolutely love and feel confident about my purchase. If you're looking for a dedicated and trustworthy salesman, I highly recommend asking for Nathan at Wickstrom Ford More
I was shopping for a new car and stopped into Wickstrom early on since I had purchased cars from them in the past and had positive experiences with both the sales and service departments. While I didn't en early on since I had purchased cars from them in the past and had positive experiences with both the sales and service departments. While I didn't end up purchasing a Ford this time around, I highly recommend the dealership based on prior vehicles, and I had a great experience with the associate that I worked with, Michelle Kuizin. She was very helpful during my visit and reached out a few times after to see if I had any questions or needed more information. I wouldn't hesitate to do business with Wickstrom in the future. More
I was rather apprehensive about buying a pickup from out of state but Jamie made it very easy every step of the way. The truck I was considering buying had fairly high mileage (82,000+) compared to what I w of state but Jamie made it very easy every step of the way. The truck I was considering buying had fairly high mileage (82,000+) compared to what I was used to and Jamie relayed his opinion very accurately when describing the truck to me beyond just the pictures that he sent. The price was also very fair for the truck under consideration. Paperwork via email was easy. I had the truck shipped and Jamie even helped to coordinate that. My wife and I were very surprised when the truck arrived because it was way beyond expectations for an 8-model-year-old truck. We are quite picky and could honestly not find any imperfections worth noting at all! Body had great paint with no scratches or dents and the interior was fabulous! I love to dabble in vehicles as this is my 81st and one of my best purchases. Thanks, Jamie and Wickstrom Ford! More