Wickstrom Chrysler Jeep Dodge Ram - Service Center
Barrington, IL

103 Reviews of Wickstrom Chrysler Jeep Dodge Ram - Service Center
Wickstrom has a great service department. They pay close attention to detail, complete service in a timely manner and create a friendly and relaxing environment. Truly exceptional. attention to detail, complete service in a timely manner and create a friendly and relaxing environment. Truly exceptional. More
Great communication, explanations, and commitment to my satisfaction. We worked well together. Kept me informed of the work progress, kept social distance at payment checkout. satisfaction. We worked well together. Kept me informed of the work progress, kept social distance at payment checkout. More
Always a great experience. Staff always communicates extremely well. Waiting area is warm & inviting. Appointments are easy to make. I’ve been more than satisfied with each visit. extremely well. Waiting area is warm & inviting. Appointments are easy to make. I’ve been more than satisfied with each visit. More
John did a solid job going through the recommendations for our Jeep. Stayed in communication and made sure the job was done correctly and let us know it was ready, which met our schedule. for our Jeep. Stayed in communication and made sure the job was done correctly and let us know it was ready, which met our schedule. More
Great customer service. Everything was handled quickly, efficiently, and with a smile! Loaner car was clean. I was in and out of the dealership quickly! efficiently, and with a smile! Loaner car was clean. I was in and out of the dealership quickly! More
I had another great experience at Wickstrom Auto. Chauncey is the service manager I worked with. It always feels like he is recommending as if it was his personal vehicle. At one point he even called Chauncey is the service manager I worked with. It always feels like he is recommending as if it was his personal vehicle. At one point he even called to say, "I thought it was needed but I actually think you can hold off on it for right now." I appreciate that honestly. In addition, he has always gone out of his way to ensure my kids vehicle is 'road trip' worthy when they head back to college. The 'caring for people like family' mindset clearly flows down from the ownership. The Wickstrom family truly cares about their customers like family. More
I never dread having to take my cars in for service. The nice and comfortable customer waiting area has plenty of room to relax or bring my laptop and work while waiting for my car. The service has always b nice and comfortable customer waiting area has plenty of room to relax or bring my laptop and work while waiting for my car. The service has always been excellent and the staff is very friendly. The technicians are proactive in looking out for anything which might need service in the future. The information that is shared with me about my car allows me to make an informed decision about when things require service soon or how long until I should expect the service to be needed. More