
Wickstrom Chrysler Jeep Dodge Ram
Barrington, IL
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1,093 Reviews of Wickstrom Chrysler Jeep Dodge Ram
Great place to buy a car Jamie is a true professional, very knowledgeable when it comes to buying cars. He was not pushy and the dealership is very nonconfrontational. Everybo Jamie is a true professional, very knowledgeable when it comes to buying cars. He was not pushy and the dealership is very nonconfrontational. Everybody I dealt was very professional More
Great place to buy and service I purchased and service my Chrysler 300 here. Ask for Don in sales and Matt in service. Both are extremely knowledgeable and professional. Will buy my I purchased and service my Chrysler 300 here. Ask for Don in sales and Matt in service. Both are extremely knowledgeable and professional. Will buy my next Chrysler 300 here. More
No Stress Car Buying! Best car buying experience. I feel as if I got the best deal and my salesman, Don DiPaulo was extremely knowledgeable and patient. Highly recommend! Best car buying experience. I feel as if I got the best deal and my salesman, Don DiPaulo was extremely knowledgeable and patient. Highly recommend! More
My compliments I needed to check out the Durango and the Grand Cherokee for a family member, I stopped in another store and literally was abandoned when I told the s I needed to check out the Durango and the Grand Cherokee for a family member, I stopped in another store and literally was abandoned when I told the salesperson I was doing research for another person. I decided to go to Eickstom after reading their reviews. Jamie couldn’t have been more accommodating. He was very knowledgeable and gave me everything I needed to know. More
EXCELLENT SERVICE TWICE! I would like to share my appreciation for one of your sales reps we have had the pleasure to meet and work with the past few years. Jared Nelson has I would like to share my appreciation for one of your sales reps we have had the pleasure to meet and work with the past few years. Jared Nelson has been our sales rep for our 1st purchase in March 2017 and now our 2nd purchase we just made Feb 2019. He is very knowledgeable of the vehicles, up to date on the current offers/incentives and worked with us to get the best price possible on the trades we had and the new vehicles we purchased. His personality and attitude was outstanding! He was not pushy, demanding or rude like we have experienced at other dealerships. Jared took the time to make sure we were happy and were getting what we wanted. And after the sale was completed, he touched base to make sure things were going well with the vehicle and offered to help with any questions. When we were in the market for the 2nd vehicle, I called Jared and explained to him what we were looking for. Even though he did not have that exact vehicle on the lot, he made sure he found what we were looking for. He even had the vehicle delivered to our home to save us an extra trip back since we were from Wisconsin! That was impressive. You should be proud to have him part of your team and he should be rewarded for such an outstanding customer service experience he has given us not just once but twice! He is the reason why we returned to your dealership for a second purchase and I can't thank him enough for how he provided over-and-above such great customer service. Thanks again Jared! Christine & Joe N. Wisconsin More
Horrible customer service Just left Wickstrom Chrysler for the last time. I've been going there to have my car serviced for more time then I should have, they are disrespectfu Just left Wickstrom Chrysler for the last time. I've been going there to have my car serviced for more time then I should have, they are disrespectful, don't honor their work, and/or appreciate customers after they have their money. If your not buying they won't concern themselves with you. Their service dept. is mismanaged with service writers that have to business dealing with customers and obvious after my conversation with Andy, neither does the showroom people. Do yourself a favor, go elsewhere, anywhere but hear. Keep your car away for their service, especially Marcus and Matt. I would say it's time for retraining on how to handle customers, since (as they forgot) customers are their bread and butter or hopefully, they used to be More
Please Experience My husband and I were referred by family to Wickstrom, specifically Jared Nelson. We had a great experience with our lease purchase of a Durango. The My husband and I were referred by family to Wickstrom, specifically Jared Nelson. We had a great experience with our lease purchase of a Durango. The entire staff was welcoming and friendly. We will definitely recommend this dealership to friends and family. More
I bought a car in 2 hours! I came in with a reasonable offer for both my trade in and the car I was purchasing. Eric Jensen gave me exactly what I wanted with a little less off I came in with a reasonable offer for both my trade in and the car I was purchasing. Eric Jensen gave me exactly what I wanted with a little less off the new car. What a great experience and Nick in finance literally got me the terms I was expecting with no suprises. I will definitely be back! Thanks More
Eric did a great job again, no drama Eric Jensen does a great job of listening and helping with your purchase, We have bought two cars so far with him and will continue to check Wickstom Eric Jensen does a great job of listening and helping with your purchase, We have bought two cars so far with him and will continue to check Wickstom out on all our purchases. More
Jamie was a blast We inquired online for a Jeep Wrangler, JAMIE sent us a video showing us the vehicle was there. It was 10 below and he was outside showing us our sele We inquired online for a Jeep Wrangler, JAMIE sent us a video showing us the vehicle was there. It was 10 below and he was outside showing us our selection. Realizing Jamie was as crazy as us we had to give Wickstrom a try. Jamie made our time there fun and entertaining, he is really funny. See Jamie at Wickstrom, you won’t be disappointed. More