
Wickstrom Chrysler Jeep Dodge Ram
Barrington, IL
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1,094 Reviews of Wickstrom Chrysler Jeep Dodge Ram
My only complaint s that after my service was complete and my car moved to outside it sat there for 30 minutes before I was contacted to check out. and my car moved to outside it sat there for 30 minutes before I was contacted to check out. More
My service was performed on schedule and the service team was very knowledgeable, thorough and very efficient. I am very happy with all the work which was completed. was very knowledgeable, thorough and very efficient. I am very happy with all the work which was completed. More
Although, I am happy with the most recent repair, I am surprised that the car needed another shock change,after all it's a 2year car. surprised that the car needed another shock change,after all it's a 2year car. More
Always a great experience when working with Chris and his team. I felt like they were prepaired for my visit. Chris greeted me right away and set me up to test drive my new jeep. Then Woodie came out and set team. I felt like they were prepaired for my visit. Chris greeted me right away and set me up to test drive my new jeep. Then Woodie came out and set up my new jeep and went over any updates on features. Lastly I sat down with Nick and completed the paperwork. I was in and out including the test drive in 45 minutes. Everyone was super personable, I felt like a VIP the whole time. Thanks guys! More
Excellent communication by Customer Service person named Moon by texting and conversations. Service performed seems to be a good job. Had an oil change and recall notice on emissions system Moon by texting and conversations. Service performed seems to be a good job. Had an oil change and recall notice on emissions system More
My needs were addressed in a timely manner. Communication was exceptional. The service was completed in a timely manner. Service people were very friendly. Quick service. was exceptional. The service was completed in a timely manner. Service people were very friendly. Quick service. More
Professional service and honest assessments of mechanical problems. Clean facility with friendly staff. Rides are available if the vehicle will take longer to repair. Good communication on progress. problems. Clean facility with friendly staff. Rides are available if the vehicle will take longer to repair. Good communication on progress. More
Problems with Navigation system on my 2019 Jeep Cherokee. One radio was replaced. Problems with volume and mileage readout. I've been working with Tim for the last 4 visits. The last visit was with Marcus. One radio was replaced. Problems with volume and mileage readout. I've been working with Tim for the last 4 visits. The last visit was with Marcus. Both service representatives were excellent. More