Wickstrom Chrysler Jeep Dodge Ram

Eric Jensen did an awesome job at helping me with my first vehicle purchase (Grand Cherokee). He was very attentive and informative. And I'm very thankful for that. Next time you go I definitely suggest first vehicle purchase (Grand Cherokee). He was very attentive and informative. And I'm very thankful for that. Next time you go I definitely suggest asking for Eric! Thank you so much for your awesome help More

Best customer service, by far! I have leased my third vehicle through Wickstrom. Their impeccable service and immaculate facility keep me coming back. Jared has been so helpful through every lease and h vehicle through Wickstrom. Their impeccable service and immaculate facility keep me coming back. Jared has been so helpful through every lease and he makes the process so seamless and easy. He is very knowledgeable about the inventory and helped match my ideals to my price range. I absolutely love Wickstrom’s service department! In my opinion, if you don’t have excellent customer service, you don’t have much. Wickstrom has the BEST! All around a standout dealership! More

Amazing car trade in and purchase experience. Eric Foret was great and knowledgeable and walked me through the whole process which was easy and exciting. Very friendly staff and terrific follow up from firs was great and knowledgeable and walked me through the whole process which was easy and exciting. Very friendly staff and terrific follow up from first call through post purchase. Definitely recommend Eric, his manager Chris and finance guy Nick. The Jeep I was looking at and eventually purchased was waiting out front for me and was freshly cleaned for a test drive. Eric greeted me at the door and introduced me to the team that would assist me. The vibe was super chill and relaxed. More

I came into Wickstrom twice to try and purchase a vehicle from a salesperson and Chris Moose the sales manager. The first time I was testing the waters to see what they'd give me on my trade and potentia from a salesperson and Chris Moose the sales manager. The first time I was testing the waters to see what they'd give me on my trade and potential payments. With the exception of low-balling my trade (which I expected) all went well. I even got a follow up call from my salesperson. Which was a feather in the cap. So I felt good about the place and wanted to do business in my hometown. I came back about two months later. The experience went a little different though. This time their inventory was low. Which they only had two very expensive trucks on their lot. I also came prepared with a trade-in offer from another dealer. Well, actually multiple dealers. Which on the high end were 7k higher than their previous offer. I laid all my finance goals out there and was 100% ready to buy. Long story short they low-balled me again. 5k less than my best offer in-hand. Which, since I told them about, I was actually surprised with. They didn't even take a penny off the price of the truck. NOTHING. Literally were trying to bury me in the vehicle. They tried to make me feel small for not seeing that they held all the cards. I want to clearly state they are not receiving 1 star for these poor sales tactics. Cause, heck, I get it. Make money. They are receiving 1 star for the following. Nearing the end of my visit they tried to smear a competitor that was offing me top dollar on my trade and were going to make me a deal on a new truck. Chris the sales manager asked me if I had seen their Yelp reviews. And then the salesperson pulled them up. "Only three stars." "240 reviews... that's a lot of one stars." To me that was pretty low. To bash someone else because you are unwilling to do business with me. Really? Shame on you. Both of you really. Good news is the dealer they tried to smear did give me top dollar. To all of our surprise we also discover I got customer prefered pricing. Which even though they had low inventory they gave it to me. Stating, "We just wanted to see our customers happy." Oh, and by the way their 2300+ Google reviews and 4.5 stars trumps these guys couple hundred. More

The BEST car (should I say JEEP) buying experience EVER!! Matter of fact......Jamie Weinberg at Wickstrom Barrington IL created such a great experience & worked with us to get the best deal we bought 2 new J Matter of fact......Jamie Weinberg at Wickstrom Barrington IL created such a great experience & worked with us to get the best deal we bought 2 new Jeeps! Jamie took the time to talk thru ALL options and worked very hard to get us the best deal possible. Then add the Great experience with David Didier in Finance closing out the paper work again taking the time to answer any questions & fully qualify all was in order. An absolute NO Pressure environment from a Great Staff at Wickstrom Barrington. This is how car buying should be!!   Tom Crone 5/15/21 More

If you are looking for a car, new or used, most will quickly find out how difficult the pandemic has made that process, which is already hard to begin with. With that being said, Wickstrom was a god sen quickly find out how difficult the pandemic has made that process, which is already hard to begin with. With that being said, Wickstrom was a god send. I went to a handful of other dealerships before heading into Barrington Wickstrom, I won't name names, BUT I will say that Barrington was night and day compared to the others. You are immediately met with friendly faces and an environment that is classy and professional (not what I got at other dealerships, AT ALL). Also, it was very COVID friendly for anyone who is nervous about shopping during this time. All precautions are set in place and followed, very spread out and clean! I had set up an appointment with Jared, who met with me and my mom and treated us with nothing but honesty, kindness, and great knowledge to answer any questions we had. I never once felt like I was being tricked into buying something that I wasn't 100% comfortable with. This happens often with salespeople where they will just try and sell you anything to make their commission and this is not a feeling you will get while car shopping at Wickstrom. I signed paperwork with David who made the process super quick, while explaining everything to me, page by page (he will keep you laughing along the way, as well). So moral of the story, if you are in the market for a car.....go to JARED!!! ;) You will not be disappointed. More

I brought my recently purchased 2011 Chrysler 200 Touring Convertible with 92,000 miles in for a synthetic oil change and transmission service (fluid and filter). Josh Arenson was great about getting me in a Convertible with 92,000 miles in for a synthetic oil change and transmission service (fluid and filter). Josh Arenson was great about getting me in and explaining what to expect and the costs...less than I had expected. Josh is very good at his job and real asset to Wickstrom. They also conducted a bumper-to-bumper inspection and provided a report on all findings. All good. The Waiting Area is very spacious and comfortable. I also took advantage of the free car wash on the way out. Thank you. I look forward to my next visit. AWS Lincolnshire, IL April This was my first opportunity to visit the Wickstrom Group and I was very impressed. The are definately a cut above many that I have used in the past. More

Jared was awesome helping my husband and I find the perfect car. He let us try out the one we were thinking about and also led us to one that fit our lifestyle better. We loved the car we ended up with perfect car. He let us try out the one we were thinking about and also led us to one that fit our lifestyle better. We loved the car we ended up with! Jared stayed within our budget and didn't try to sell us above our means or what we didn't need or want, which was super important to us since we had other bad experiences at other dealers (not Jeep) that didn't respect or listen to our wishes. We will definitely be back the next time we need another car. Thank you, Jared! David was awesome helping us with our paperwork and we never felt rushed or confused. Thanks David! More

We found Wickstrom CJDR through the Costco Auto Program. We worked with Eric Foret and would recommend him to anyone! Eric was knowledgeable, responsive, and easy to work with. If you're in the market fo We worked with Eric Foret and would recommend him to anyone! Eric was knowledgeable, responsive, and easy to work with. If you're in the market for a CJDR vehicle, go ask for Eric Foret! More

Jared Nelson was wonderful when it came to looking for and purchasing my vehicle, especially dealing with being over 7 hours away. He made the transaction painless, and went out of his way to make the ent and purchasing my vehicle, especially dealing with being over 7 hours away. He made the transaction painless, and went out of his way to make the entire process go smooth. Couldn't be happier. More