Whitten FIAT of South Richmond
Richmond, VA
18 Reviews of Whitten FIAT of South Richmond
Excellent customer service. Howard worked with me on a trade-in and everything came through great. Would recommend this dealer to others and love the new Fiat. trade-in and everything came through great. Would recommend this dealer to others and love the new Fiat. More
Chris Harris was helpful without being pushy. He could answer all my questions without making me feel stupid. Chris was very patient explaining the different features of my new car and went above and bey answer all my questions without making me feel stupid. Chris was very patient explaining the different features of my new car and went above and beyond as he set up the bluetooth and showed me how to work the Sirius radio features. More
This past week we went to visit the Whitten Brothers Fiat dealership. After doing our research we stopped in and found this to be a wonderful experience! We had helping us Chris Harris, and he did not pressu dealership. After doing our research we stopped in and found this to be a wonderful experience! We had helping us Chris Harris, and he did not pressure us or make promises that he could not follow up on. After a nice test drive (with out any sales person with us to pressure us) it was clear that the Fiat would be going home with us. What a great deal and great incentives to make this a clear choice. Not long after going through the needed paper work we were ready to go. How happy we were when Chris connected both our phones by bluetooth to our new Fiat. This made things so easy and enjoyable. We will be back again in the future. Pat&Ronda More
After reviewing many makes and models at other various dealerships, Fiat was the best choice. The MPG and the fact I could fit comfortably was a huge factor in our decision. I am 6 foot 5 inches, it is ha dealerships, Fiat was the best choice. The MPG and the fact I could fit comfortably was a huge factor in our decision. I am 6 foot 5 inches, it is hard to find a sporty compact with room. Howard was patient and great in showing us the different models and trim levels. When he told us about the Whitten Advantage Plan it was a no brainer. They really stand behind their product. We chose a Fiat 500 Sport and its been a love affair with the vehicle and Whitten Fiat. We highly recommend Howard Hall as your Fiat Guru. He will show you the way as all the employees own Fiats themselves. More
I just wanted to take a moment to say how impressed I am with my dealings with Whitten Fiat. It all started from the moment I walked into the dealership. I was greeted by Howard and a big smile. Howard with my dealings with Whitten Fiat. It all started from the moment I walked into the dealership. I was greeted by Howard and a big smile. Howard took the time to get me set up with a test drive in the Fiat 500. Before I took that ride Harrison walked up, I told him that I really wanted to give the car a good work out and see what I thought about it. He said by all means take it for a good drive. I told him I wanted to go show my wife approximately 25 miles away. He said no problems please do. WOW I ended up buying the car. Took me about a week to set everything up but Howard was always there to help with questions and answers. When it came time for my first service Tracey Boone was my writer. I have to say wow to her also. She listened to my service needs and got me in quick for an appointment. Then she followed up afterword’s to make sure everything was ok. She has to be one of my all time best service writers. If she doesn’t have an answer to my question she will get back to me with an answer in a timely manner. Having purchased a Car that was New to the Market again, I was worried about how I would be treated after the sale. Well I have to say that Whitten Fiat has made me feel like family. So much so that I turned around in less than a year and purchased a second vehicle from them. I know that they care and have an excellent team of employees that will take good care of you during and after the sale. Thank You Chris More
fantastic customer service, love the new car and the assistance with the financing and trade-in. Love the car. Will return to Whitten for my next car assistance with the financing and trade-in. Love the car. Will return to Whitten for my next car More
Excellent sales person, a friendly guy and a big part of the reason we decided to purchase the car. Can't wait to recommend to friends and family. the reason we decided to purchase the car. Can't wait to recommend to friends and family. More