Whitten Brothers of Richmond Jeep Chrysler Dodge Ram - Service Center

Excellent service Tracy in service kept me informed during the entire service with several updates and progress reports. Service was easy to schedule and the work excellent during the entire service with several updates and progress reports. Service was easy to schedule and the work excellent More

Fantastic service department My service advisor, Tracey Boone, is awesome. She makes sure my vehicle is ready for pick-up on time and keeps me apprised of the status of the work My service advisor, Tracey Boone, is awesome. She makes sure my vehicle is ready for pick-up on time and keeps me apprised of the status of the work as needed. The loaner cars are nice as well and they try to give a loaner that is similar to your vehicle. I purchased my 2019 Dodge Durango Blacktop from Trevon. The purchase experience was excellent and I HIGHLY recommend him as well. More

I reseaved a oil change and tire rotation. Great service I reseaved a oil change and tire rotation. Great service in a timely manner .The waiting area was very clean and organized .Thank you for the great I reseaved a oil change and tire rotation. Great service in a timely manner .The waiting area was very clean and organized .Thank you for the great service, I will continue to be a satisfied customer. More

They were very helpful moved my truck for me an even They were very helpful moved my truck for me an even touched base with me while I was waiting to see if I needed anything They were very helpful moved my truck for me an even touched base with me while I was waiting to see if I needed anything More

Keith my service advisor was excellent as always kept me informed and everything was great at the end of my experience with Whitten Brothers. I would recommend Keith at Whitten Brothers four every service v informed and everything was great at the end of my experience with Whitten Brothers. I would recommend Keith at Whitten Brothers four every service visit More

I had pain issue with my Chrysler Pacifica. The whole process was flawless and everyone was extremely professional and treated me with respect. Adam in Service kept me updated every step of the way. Rent process was flawless and everyone was extremely professional and treated me with respect. Adam in Service kept me updated every step of the way. Rental and Warranty Repairs were efficient as well. Highly recom mend. More

Honored our coupon (they sent us) even though it didn’t qualify. The service waiting room was stocked with plenty of coffee, snacks and adequate seating. Would definitely recommend. qualify. The service waiting room was stocked with plenty of coffee, snacks and adequate seating. Would definitely recommend. More

both myself and my wife had an excellent experience here we bought her Jeep Cherokee first and then I went back and bought a ram 1500 longhorn. Everybody from start to finish from the salesman Bruce barbecu we bought her Jeep Cherokee first and then I went back and bought a ram 1500 longhorn. Everybody from start to finish from the salesman Bruce barbecue to the finance manager to the manager behind the counter to the other sales people everybody was very very pleasant treated us with respect and courtesy. Also we had our children with us the night my wife bought her Jeep and they went out of their way to treat our children super friendly and make sure that they had all kinds of little things and what not it was just a great experience. I myself have personally bought roughly seven to eight vehicles from dealerships and have never experiencedsuch a well-rounded experience as I did or should I say as we did at whitten Brothers of Midlothian. They go above and beyond before during and after the sale. We purchased a remote start for my wife's Jeep Cherokee latitude which had to be shipped and then installed later we couldn't seem to make a time that suited us with their time frames so they actually sent somebody to my wife's work with a vehicle for her to drive and picked up my wife's Jeep Cherokee in did the install. Now that's service with a smile. I just can't say enough good things about the staff the pricing and the service. I say this with the utmost confidence ingenuine tone you're not going to find a better dealership. Look around online help yourself all you want at the end of the day you'll end up at whitten Brothers purchasing vehicles. I spent many many nights and days online looking at the longhorn edition Rams and know where could I match the price that they gave me on the rain with no haggle. This has been an awesome experience. I look forward to dealing with them although it'll probably be much further down the road as I love my ran longhorn. More

She was pleasant to work with. She kept me updated on the status of my car. My Car was ready when promised. I received a shuttle ride to work. the status of my car. My Car was ready when promised. I received a shuttle ride to work. More

Bruce Anderson did an awesome job of getting me into the car i wanted. I definitely will refer everyone to him. I really appreciate everything car i wanted. I definitely will refer everyone to him. I really appreciate everything More