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Whitten Brothers of Richmond Jeep Chrysler Dodge Ram

Richmond, VA

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rated
703 Reviews
Discover the exceptional car-buying experience at Whitten Brothers of Richmond, where the Whitten Advantage ensures top-tier service and satisfaction. Situated on Midlothian Turnpike, our dealership features an extensive selection of new Chrysler, Dodge, Jeep, and RAM vehicles, alongside a wide variety of high-quality pre-owned cars. Our committed team provides personalized, transparent service, making your visit enjoyable and stress-free. With a cutting-edge service center and a strong emphasis on community involvement, Whitten Brothers of Richmond is dedicated to meeting and exceeding your automotive needs. Experience the Whitten difference at Whitten Brothers of Richmond today!
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10701 Midlothian Turnpike

Richmond, VA

23235

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Showing 703 reviews

February 21, 2020

I just wanted to thank Bruce for his help finding the right vehicle. He was very persistent/kind/courteous/and concerned about my needs in a vehicle. I wasn’t happy with my first choice so he worked on g More

by Quamill82
Recommend Dealer
Yes
Employees Worked With
Sheri Brandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce "BBQ" Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron spector/ Harold toast
Feb 21, 2020 -

Whitten Brothers of Richmond Jeep Chrysler Dodge Ram responded

Your satisfaction is very important to us. Thank you for allowing us to earn is. Congratulations on finding a vehicle to perfectly fit your needs. Let us know if there is anything else that we can help you with.

February 21, 2020

Kevin was very knowledgeable about products and finance. I highly recommend him. I felt at ease with Kevin and I could see he wanted to make my buying experience an easy endeavor. More

by mjmmckeen
Recommend Dealer
Yes
Employees Worked With
Kevin Raj
February 20, 2020

Honored our coupon (they sent us) even though it didn’t qualify. The service waiting room was stocked with plenty of coffee, snacks and adequate seating. Would definitely recommend. More

by Dlcorros
Recommend Dealer
Yes
Employees Worked With
Service department
Feb 21, 2020 -

Whitten Brothers of Richmond Jeep Chrysler Dodge Ram responded

Thank you for the positive feedback! We are happy to know that you had a good service experience with us and that you enjoyed our amenities. We hope to see you again soon!

February 20, 2020

I don't often give top grades to businesses, but Whitten Brothers deserve to get the best! I had been to three car lots earlier in the day when I wanted to finish with one last look at Whitten Brothers. I More

by rpe
Recommend Dealer
Yes
Employees Worked With
Bill Edwards
Feb 20, 2020 -

Whitten Brothers of Richmond Jeep Chrysler Dodge Ram responded

Bill is going to enjoy knowing that you are so pleased with your transaction and experience. Congratulations on your purchase. Please let us know if there is anything else that we can do for you and have a great day.

February 20, 2020

both myself and my wife had an excellent experience here we bought her Jeep Cherokee first and then I went back and bought a ram 1500 longhorn. Everybody from start to finish from the salesman Bruce barbecu More

by shawn3432
Recommend Dealer
Yes
Employees Worked With
Bruce "BBQ" Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2020 -

Whitten Brothers of Richmond Jeep Chrysler Dodge Ram responded

Thank you for the amazing review, Shawn! We will be sure to thank Bruce and the rest of the team for providing you with exceptional service with a smile. Let us know if there is anything else we can help you with. We look forward to your next visit!

February 20, 2020

Everyone is so helpful and reliable! Bruce "BBQ" is the best sales person I've ever had the pleasure in working with. Everyone there was very helpful in working with me to get everything More

by hopehathaway610
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce "BBQ" Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2020 -

Whitten Brothers of Richmond Jeep Chrysler Dodge Ram responded

Thank you for the positive feedback! We are happy to know that you had a good experience with us and with the help of Bruce and our team. We appreciate you recommending us and we hope to see you again soon!

February 19, 2020

The buying experience at Whitten Brothers Jeep, beginning with the sales rep, Jon Burfoot, & extending to the sales & finance managers, was very informative, friendly & professional. I often recommend Whi More

by rvmead3
Recommend Dealer
Yes
Employees Worked With
Jon Burfoot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Yarbrough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Whitten Reviews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2020 -

Whitten Brothers of Richmond Jeep Chrysler Dodge Ram responded

Thank you for your great feedback for Jon! We truly appreciate the recommendation. Let us know if we can be of assistance again with anything else. We are here to help!

February 19, 2020

My experience with Willie and team was the best! The service that we received from Whitten was top-notch! Willie was wonderful to work with. We were in and out faster than I have experienced in any o More

by Sandra S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen " Willie" Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2020 -

Whitten Brothers of Richmond Jeep Chrysler Dodge Ram responded

Thank you for your great feedback in regards to our top-notch services. We are delighted to find that Willie was so wonderful to work with. Let us know if we can do anything else for you. We are here to help!

February 19, 2020

Great service All my questions were answered, the representative was curious and helpful. He went above and beyond to see that we received our requests and did it w More

by Khewitt1055
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevon Gerideau
Feb 19, 2020 -

Whitten Brothers of Richmond Jeep Chrysler Dodge Ram responded

We always want to go above and beyond to ensure the satisfaction of our customers. If there is anything else we can do for you, please do not hesitate to reach out and let us know. Our team is here to help!

February 18, 2020

The Dealership worked hard to deliver what I needed. Trevon met with me several times and came thru on all my questions. He also ensured I was satisfied with my purchase. Also after the sale was made, he More

by edge2point
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheri Brandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Gerideau
Feb 19, 2020 -

Whitten Brothers of Richmond Jeep Chrysler Dodge Ram responded

We'll be sure to thank Trevon for providing you with such great care. We always want to do what we can to ensure the satisfaction of our customers. If there is anything else we can assist you with, please do not hesitate to reach out to us directly. We are here to help!

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