Whitten Brothers of Richmond Jeep Chrysler Dodge Ram
Richmond, VA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 703 reviews
We were in the market for a preowned car for my wife. Quality, price , aesthetics and warranty were all serious factors in our decision and we were not willing to compromise on any of these factors, even Quality, price , aesthetics and warranty were all serious factors in our decision and we were not willing to compromise on any of these factors, even though we are/were in the process of rebuilding our credit. We were more than willing to wait another 6 months if required while current scores improved. We found a potential vehicle at Whitten Brothers and scheduled a test drive. Even though the vehicle met our standards, we left the dealership to shop the competition, gotta do your research! We called Whitten Brothers on Monday and negotiated a price with one fast phone call, ( We actually made that call from another dealer lot), and an hour later we were approved with a very competitive interest rate. I have been in customer service fields for over 35 years and I was more than pleased with the Whitten Brothers experience. I never once felt pressured or "sub prime" in any way. I will recommend Whitten Brothers to my family and can give no higher praise. More
I visited several dealerships around Virginia narrowing down a selection for a new car. I went to at least 15 different dealerships and most of the salesmen (never saw a woman) ignored me and/or treated m down a selection for a new car. I went to at least 15 different dealerships and most of the salesmen (never saw a woman) ignored me and/or treated me as if I couldn't afford their car. I am a middle aged single woman and was dressed for the dog park on most visits. What I encountered at Whitten Brothers was different than pretty much every dealership I've dealt with over the years, which is quite a few. I have been involved in the purchase of over 60 cars and have never encountered the genuineness I encountered here. My salesman, Evan Lanier, was friendly, professional, informative, helpful, and surprisingly honest. Every person I encountered at Whitten was a pleasure and if you don't give them a chance, you're the one missing out. More
I purchased my new car at Whitten Brothers, because I have known Jay Dawson for years, and trust him to look out for my best interest. I was not for sure which car I wanted, but after talking with Jay, have known Jay Dawson for years, and trust him to look out for my best interest. I was not for sure which car I wanted, but after talking with Jay, we narrowed down the decision and I never looked back. From start to finish everyone I spoke with was professional and eager to please. I would highly recommend Whitten Brothers and Jay Dawson to anyone. More
This dealership has the most friendly and knowledgeable staff I have ever dealt with. My husband and I looked at several dealers for a particular Jeep Grand Cherokee and finally found what we were searchin staff I have ever dealt with. My husband and I looked at several dealers for a particular Jeep Grand Cherokee and finally found what we were searching for at Whitten Brothers. The price on the vehicle was very appealing but the staff is what really made the sale. Everyone we interacted with was extremely polite and friendly. Even though it is about a two hour drive from where we live, I will make it a point to return to this dealer for my service because I know the service staff will be as friendly as the sales staff. Thank you "Baseball" Larry Cupp and Chris Price for making Mike and I feel like a part of the Whitten family. Keep up the good work because We will do our best to spread the word about the Best Dealer in the State!!! Thanks, Mike and Tracey LLoyd More
Mr. Netherly assisted my husband and I with the purchase of a new jeep. Very professional, pleasant and knowledgeable. He was not overbearing and very helpful in my decison making. He took the time to pr of a new jeep. Very professional, pleasant and knowledgeable. He was not overbearing and very helpful in my decison making. He took the time to program my phone for bluetooth compatability. Everyone we dealt with the day we purchased our new Jeep was very pleasant, and will buy there again if ever in need of another vehicle. I bought my first new Jeep in 1995 at Whitten Brothers in Richmond, then another new Jeep in 2005 there, now this in 2012. I love my Jeep!!!! Thank you.. Judy and Dennis Hartsoe More
AWESOME!! Bill and Sheri and the whole crew made our car buying experience the best one yet!! If we are still in the area when the time comes we will definately be buying our next vehicle here!! buying experience the best one yet!! If we are still in the area when the time comes we will definately be buying our next vehicle here!! More
From the moment we walked into the dealership, we were treated with respect. I felt John and everyone else we interacted with were truly listening and intended making the car-buying process pleasant and treated with respect. I felt John and everyone else we interacted with were truly listening and intended making the car-buying process pleasant and above our expectations. All in all, the experience was very satisfying. We will buy from Whitten again. More
Margaret was sensational, she has over 11 years experience and puts it to use. I was impressed with how she handled the entire process from start to finish. She is a true automotive professional an experience and puts it to use. I was impressed with how she handled the entire process from start to finish. She is a true automotive professional and I would recommend her to everyone. I could not be more pleasee. More
Both Dennis and Mike went above and beyond to help me purchase a Certified Used Car that met my safety and financial needs. They treated me with respect, and I apprecieted their genuineness. I would HI purchase a Certified Used Car that met my safety and financial needs. They treated me with respect, and I apprecieted their genuineness. I would HIGHLY recommend Whitten Brothers. More
The people here were very helpful and did everything they could to make a great deal for me. I would definitely recommend this dealership to anyone looking to buy a vehicle. could to make a great deal for me. I would definitely recommend this dealership to anyone looking to buy a vehicle. More