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Whitten Brothers of Richmond Jeep Chrysler Dodge Ram

Richmond, VA

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703 Reviews
Discover the exceptional car-buying experience at Whitten Brothers of Richmond, where the Whitten Advantage ensures top-tier service and satisfaction. Situated on Midlothian Turnpike, our dealership features an extensive selection of new Chrysler, Dodge, Jeep, and RAM vehicles, alongside a wide variety of high-quality pre-owned cars. Our committed team provides personalized, transparent service, making your visit enjoyable and stress-free. With a cutting-edge service center and a strong emphasis on community involvement, Whitten Brothers of Richmond is dedicated to meeting and exceeding your automotive needs. Experience the Whitten difference at Whitten Brothers of Richmond today!
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10701 Midlothian Turnpike

Richmond, VA

23235

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Showing 703 reviews

January 31, 2015

Purchase of a 2014 Ram 1500 Sport Truck I wasn't really looking for a new truck and for sure had no intentions to purchase one but when I saw this big red truck out front I had to stop in an More

by dalken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Graham Redfern
January 19, 2015

Great Dealership!! After exhausting myself in Norfolk and Hampton Roads I finally made my to Whitten Brothers. This place was ran professionally and I was out the door w More

by Jowens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Lipchak
December 09, 2014

2015 Grand Cherokee Thank you so much Jack Breedon, for an great experience. This is the second car I have purchased from Whitten Brothers, and it won't be the last!! T More

by timkrout
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Albert
November 23, 2014

Don't trade your car in here I traded my Jeep in here, and they came up with a list of the things they would need to fix in order to sell it on their lot (fix the seat, and new ti More

by jjanderw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff at Mazda on Midlo
Nov 24, 2014 -

Whitten Brothers of Richmond Jeep Chrysler Dodge Ram responded

Hi, my name is Harrison Whitten & I am the General Manager here at Whitten Brothers. Thank you for the feedback. If you have a moment, I would love to explain our process on pre-owned vehicles. When a vehicle is taken in on trade or purchased, the first thing we do is detail the vehicle. After this, we take pictures of the vehicle. Then, after the vehicle is pictured, we do a full mechanical & safety inspection. This is the point in time where any items such as tires, brakes, physical damage, ect. is handled. Therefore, if we put new tires on a vehicle & that vehicle is not sent back through our picture taking process, the new tires will not be displayed online. I would bet that this is the case with the vehicle in question. Would you mind contacting me with some more specifics? If I could get your name &/or contact info, I can very easily see what reconditioning was done to your vehicle once we inspected it. Thank you & have a great day, Harrison Whitten

November 16, 2014

my first time buying a car I came in as a first time car buyer. And Evan helped me find a perfect car for myself. And when my loan turned me down Jay found me a loan and ideas a More

by Corey Elkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Dawson
November 10, 2014

2014 Dodge Durango Limited My experience with Jay Lipchak was one of the most non pressured friendly experiences I have ever had at a car dealer. The negotiations were flawless More

by Morgan Moore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Lipchak
October 21, 2014

2015 Dodge Grand Caravan Thank you so much Mr. Cupp for your help biting the minivan bullet. I know we will love our new van. This is the thrid car that I have purchased thr More

by maryann.shinn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Cupp
October 03, 2014

Love my Jeep! My experience with Whitten Brothers was a total positive: my salesman, Bruce Anderson, could not have been any nicer. He was knowledgeable, friendly More

by rhonda1128
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Anderson
October 02, 2014

Purchase of Dodge Promaster 2500 Jay did a wonderful job with going through the vehicle, checking up on the status of the purchase, answering questions in a timely fashion. Great Job More

by mlawrence80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Lipchak
September 05, 2014

Internet Purchase I was very impressed with the way Gillian first communication with me via phone made me feel confident that the employees at Whitten were caring and c More

by cheeno5283
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michael Schatzberg, Percy Blackburn
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